i returned the spool due to i ordered the wrong item and i received an email on the 10th aug stating that a refund was in process. thank you for that. i also ordered a safety guard for my kobalt electric weed eater and received the item and it fit great. again thanks to rebecca and xavier from your canada office for all there help . mr dot
I bought this last month. Very simple to assemble. Chsrged battery and off to work I went. Very easy to use and balance. Cut great and easy to maneuver. I can add attachments if needed. Great buy.
Capable, quiet tool - battery enters on one side which makes the whole thing want to lean over and a pain to have to keep upright Annoying because the non-attachment-capable one goes directly in the center-rear and is probably a lot nicer to handle. It’s not as though there is a huge range of attachments that makes this worth it - I probably would have chosen the other one if I had known I use the 5Ah battery which probably doesn’t help but why buy another battery when one does my whole yard in both the mower and strimmer? Love the 80V range btw !
My trimmer worked great until the spool cover broke. Now replacement parts are no where to be found. Very frustrating. No parts? Come on!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 9, 2021
Hello there,
Thank you for your review. We apologize for any inconvenience caused by this product currently being out of stock on our website. However, here is an alternate purchase link: https://greenworks.ordertree.com/sun-311091429.html
In the future, please feel welcome to contact us directly at 1-888-909-6757 or via email at info@greenworkstools.com for parts as we often have alternate ways of purchasing.