Customer reviews from greenworkstools.com
Refurbished Excellent - Pre-Owned Greenworks 80V 17" Brushless String Trimmer with 2.0Ah Battery and Charger - Green
Average customer rating
4.3
(900 Reviews)
Rating breakdown 900 reviews
5 Stars
618
4 Stars
134
3 Stars
41
2 Stars
26
1 Star
81
89%of customers recommend this product.
(
646 out of
729)
Customer Reviews for Refurbished Excellent - Pre-Owned Greenworks 80V 17" Brushless String Trimmer with 2.0Ah Battery and Charger - Green
Posted by: Derek88
from Spokane, wa
Gender:Male
Verified Purchase:Yes
I bought this specifically to be able to attach other cutter heads, and had no problem doing so. It works great, and the attachments work easily. Only issue is the battery. If you are planning on using any other battery, don't. They apparently all make small changes so they won't fit each other. Very frustrating. Same size, just put the groves in a slightly different spot so they are not interchangeable. Only their 80V will apparently fit.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
PRO 80V BRUSHLESS 16" STRING TRIMMER
on August 28, 2022
Posted by: Mahnaz Tajik
from Silver Spring Maryland
Gender:Female
Will this work with PRO 80V BRUSHLESS 16" STRING TRIMMER ?
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, August 29, 2022
Hello Mahnaz Tajik,
Thank you for taking the time to reach out to Greenworks! Our 80V 16" string trimmers features a Load n' Go trimmer head. Any products featuring this head do not have replacement pre-wound spool as they are designed for quick reloads in seconds! Below is a video to assist you in rewinding the line.
https://www.youtube.com/watch?v=JKp9h3LKt3U
Should you require further assistance, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Thank you for taking the time to reach out to Greenworks! Our 80V 16" string trimmers features a Load n' Go trimmer head. Any products featuring this head do not have replacement pre-wound spool as they are designed for quick reloads in seconds! Below is a video to assist you in rewinding the line.
https://www.youtube.com/watch?v=JKp9h3LKt3U
Should you require further assistance, please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Posted by: Misris
Verified Purchase:Yes
This spool cover us much easier to maneuver than the original.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Problems with frozen head.
on August 25, 2022
Posted by: Meevans5322
Gender:Male
Most features were great, but very heavy, and now the motor is frozen. It just buzzes
I have only had this for my 2nd season and disappointed
I have only had this for my 2nd season and disappointed
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, August 29, 2022
Hello Meevans5322,
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right.
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right.
Written by a customer while visiting greenworkstools.com
Posted by: Gary No
Verified Purchase:Yes
Fine. Not as powerful as has but did the job for me.
Written by a customer while visiting greenworkstools.com
Posted by: Rumple Stilskin
from S. MS
Gender:Male
Verified Purchase:Yes
Works great. Plenty of power. I'll be purchasing more 80 volt equipment from Greenworks.
Tired of that troublesome lower voltage junk from a different manufacturer.
Tired of that troublesome lower voltage junk from a different manufacturer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
can't get replacement parts
on August 17, 2022
Posted by: Kathrin
from California
Gender:Female
The part for the spool cover, the bump knob, is in the manual but not listed in Greenworks' parts directory. Waited for over one hour on the phone to get in touch with a representative and finally gave up when nobody picked up. It is a phanatstic tool , when it works, but too expensive when you have to replace the whole tool when just the bump knob is worn out!
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks , Customer Care, August 17, 2022
Hello Kathrin,
Sorry to hear of the challenge you are experiencing finding the part for this string trimmer. This product features our Load n' Go trimmer head. Any products featuring this head do not have replacement pre-wound spool/bump knob as they are designed for quick reloads in seconds! The trimmer head goes by part number R0202143-00.
The trimmer head can be purchased here: https://greenworks.ordertree.com/catalogsearch/result/?q=R0202143-00.
Alternatively, you may contact us for replacement parts at Greenworks Pro toll-free helpline at 1-855-345-3934.
Sorry to hear of the challenge you are experiencing finding the part for this string trimmer. This product features our Load n' Go trimmer head. Any products featuring this head do not have replacement pre-wound spool/bump knob as they are designed for quick reloads in seconds! The trimmer head goes by part number R0202143-00.
The trimmer head can be purchased here: https://greenworks.ordertree.com/catalogsearch/result/?q=R0202143-00.
Alternatively, you may contact us for replacement parts at Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Posted by: MarkMark
Verified Purchase:Yes
Perfect. No pollution from a 2 stroke and able to do everything the 2 stroke did. :)
Written by a customer while visiting greenworkstools.com