Customer reviews from greenworkstools.com
Refurbished Excellent - Pre-Owned Greenworks 80V 17" Brushless String Trimmer with 2.0Ah Battery and Charger - Green
Average customer rating
4.3
(900 Reviews)
Rating breakdown 900 reviews
5 Stars
618
4 Stars
134
3 Stars
41
2 Stars
26
1 Star
81
89%of customers recommend this product.
(
646 out of
729)
Customer Reviews for Refurbished Excellent - Pre-Owned Greenworks 80V 17" Brushless String Trimmer with 2.0Ah Battery and Charger - Green
Customer Rating
5
trimmer 80v
on July 8, 2024
Posted by: flattop
from alabama
Gender:Male
[This review was collected as part of a promotion.] My wife loves it, a little heavy but wish it had a curved shaft, but nother than those issues its great.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: oodjob
from Avon, CT
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It works very well. I have lots of places in my yard that are not reachable using mower. It is perfect tool for it. I am satisfying its performance and power for cutting weeds and others on the edge of my yard.
Pros: Convenient, Easy to Use, Quiet, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Broke in 4 Months
on July 8, 2024
Posted by: ABarn
from South Carolina
Gender:Male
[This review was collected as part of a promotion.] After having it for only 4 months it stopped and then started spewing smoke from the motor.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 10, 2024
Hello ABarn.
Thank you for your review. Sorry to hear that you are having an issue with our product. We see that you have been in contact with Greenworks Success Team, and we are happy they were able to support you with this warranty claim. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We appreciate you letting us know and apologize for your experience.
Thank you for your review. Sorry to hear that you are having an issue with our product. We see that you have been in contact with Greenworks Success Team, and we are happy they were able to support you with this warranty claim. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We appreciate you letting us know and apologize for your experience.
Written by a customer while visiting greenworkstools.com
Posted by: scottm
Verified Purchase:Yes
[This review was collected as part of a promotion.] order 2 you never know when it is going to break, always happens at the worst time
Written by a customer while visiting greenworkstools.com
Posted by: scottm
Verified Purchase:Yes
[This review was collected as part of a promotion.] order 2 these things do not hold up well, they tend to break when you are using them.
Response from greenworkstools.comBy Greenworks, July 10, 2024
Hello scottm.
Thank you for taking the time to share your experience. We are sorry you felt the cost was more than expected. Working hard in the garden is all part of the pleasure. However, it also means your tools need to work hard as well. This leads to wear and tear on trimmer parts. We do recommend having spare parts knob and trimmer line to help make regular maintenance easier.
Thank you for taking the time to share your experience. We are sorry you felt the cost was more than expected. Working hard in the garden is all part of the pleasure. However, it also means your tools need to work hard as well. This leads to wear and tear on trimmer parts. We do recommend having spare parts knob and trimmer line to help make regular maintenance easier.
Written by a customer while visiting greenworkstools.com
Posted by: Falcon14
from Hawk Valley, Pennsylvania
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The lifespan of this unit is inferior at best. Maybe the design materials could be more robust. And at the price point it is they ought to be !!
Pros: Convenient
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, July 8, 2024
Hello Falcon14.
Thank you for taking the time to share your experience. We are sorry you felt the cost was more than expected. Working hard in the garden is all part of the pleasure. However, it also means your tools need to work hard as well. This leads to wear and tear on trimmer parts. We do recommend having spare parts knob and trimmer line to help make regular maintenance easier.
Greenworks Tools offers commonly purchased replacement parts such as batteries, chargers chains/bars, spools, trimmer line, and mower blades directly through our site here:
https://www.greenworkstools.com/collections/accessories
For other replacement part options not listed on the website please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us 1-888-909-6757 (1-888-90WORKS) for assistance.
Thank you for taking the time to share your experience. We are sorry you felt the cost was more than expected. Working hard in the garden is all part of the pleasure. However, it also means your tools need to work hard as well. This leads to wear and tear on trimmer parts. We do recommend having spare parts knob and trimmer line to help make regular maintenance easier.
Greenworks Tools offers commonly purchased replacement parts such as batteries, chargers chains/bars, spools, trimmer line, and mower blades directly through our site here:
https://www.greenworkstools.com/collections/accessories
For other replacement part options not listed on the website please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us 1-888-909-6757 (1-888-90WORKS) for assistance.
Written by a customer while visiting greenworkstools.com
Posted by: ross in texas
from texas
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've owned a 60v Greenworks weedeater for years. It was my first of many cordless Greenworks tools I've purchased - leaf blower, edger, chainsaw, and this year a lawn mower. The covering for my weedeater head, after years of use, broke. So I ordered a new part. easy to install and replace. Works great. I recommend the part.
Pros: Easy to Use
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: rwb50
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good, but it could come with sidewalk edger wheels on it
Pros: Convenient, Easy to Use, Quiet, Durable, Effective, Powerful
Written by a customer while visiting greenworkstools.com