Customer reviews from greenworkstools.com
Refurbished Excellent - Pre-Owned Greenworks 80V 17" Brushless String Trimmer with 2.0Ah Battery and Charger - Green
Average customer rating
4.3
(900 Reviews)
Rating breakdown 900 reviews
5 Stars
618
4 Stars
134
3 Stars
41
2 Stars
26
1 Star
81
89%of customers recommend this product.
(
646 out of
729)
Customer Reviews for Refurbished Excellent - Pre-Owned Greenworks 80V 17" Brushless String Trimmer with 2.0Ah Battery and Charger - Green
Customer Rating
5
Impressed
on July 28, 2025
Posted by: Rockk
from New Mexico
Gender:Male
[This review was collected as part of a promotion.] I Bought The String Trimmer Little Over A Month Ago. Owned A Gas Trimmer For Years. Was Not Sure About Get An Electric Trimmer How It Would Work and Weight And Capable
Of Taking Over and Gas Trimmer. I took A Chance and Tried One. Impressed Had Enough Power Was A Little Lighter. I've Used It 5 Times Since I Purchsed It. Has Been Working Well At This Point.For My Age and Huge Yard It's Doing The Job Well. The Battery Holds Up As Well. I Own Other Greenworks Equipment Chainsaw, Several Blowers
They All Work Well.
Of Taking Over and Gas Trimmer. I took A Chance and Tried One. Impressed Had Enough Power Was A Little Lighter. I've Used It 5 Times Since I Purchsed It. Has Been Working Well At This Point.For My Age and Huge Yard It's Doing The Job Well. The Battery Holds Up As Well. I Own Other Greenworks Equipment Chainsaw, Several Blowers
They All Work Well.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Locked up on second light use, and motor smoked...
on July 26, 2025
Posted by: Barry501
I bought this a couple weeks ago. First time I used it, it failed to run a couple times when I squeezed the switch, and had some light smoke coming out of the trimmer head. Just used it today for the second time... After about 30 feet of light border trimming, it stopped working all together, and smoked pretty bad... I thought maybe it overheated, so I let it sit for about 30 minutes... When I tried it again, it acted like the trimmer head was locked up, and smoke came out of the trimmer head, again... Going to contact them Monday, and see what they're plan is...
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 29, 2025
Hello Barry501.
We are sorry to hear about your frustrating experience. We see you have been in touch with our team. We are happy they were able to support you and provide information on the replacement process. Please know, if you need further support or have any questions do not hesitate to contact us by Live chat on (www.greenworkstools.com) or call us on 1-888-909-6757 (1-888-90WORKS). We would be happy to help!
We are sorry to hear about your frustrating experience. We see you have been in touch with our team. We are happy they were able to support you and provide information on the replacement process. Please know, if you need further support or have any questions do not hesitate to contact us by Live chat on (www.greenworkstools.com) or call us on 1-888-909-6757 (1-888-90WORKS). We would be happy to help!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
String Trimmer
on July 25, 2025
Posted by: SteveOfOhio
from Cincinnati Ohio
Gender:Male
[This review was collected as part of a promotion.] I bought this trimmer a little over a month ago. I have approximately 400+ feet of trimming to do. This trimmer seems to have the power and Battery power to do the the trimming 2-3 times before having to charge the battery.
The actual trimmer I bought was Model BLB479 with a 2 ah battery.
The actual trimmer I bought was Model BLB479 with a 2 ah battery.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Fits kobalt 40v
on July 24, 2025
Posted by: TPFL
This fits s kobalt 40v model kst130x 06 trimmer with manufacture date 2017
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Great trimmer except the bump feed is terrible
on July 19, 2025
Posted by: Mojofloflo
Gender:Male
Ive had mine for 2 summers now, I love everything about it except the bump feed. Its a double line bump feed but it doesnt have a separator between the two lines so they get tangled ALL.THE.TIME. I've re run the feed pretty much every use and no matter how I spool the thing, its always getting jammed. Greenworks has double line bump feeds with separators and oddly doesnt have one for this model - so I'd actually urge you guys to not get this one and to check for models that have accessory replacements.
Response from greenworkstools.comBy Greenworks Customer Care, Greenworks customer sucess, July 24, 2025
Thank you for taking the time to share your experience. We’re glad to hear you’ve enjoyed the performance of the unit over the past two summers, though we’re sorry to hear the bump feed has been a source of frustration.
One benefit of this particular bump head design is its ease of reloading, especially compared to units that require replaceable spools. While we understand that line tangling can be an issue in certain cases, many users find the straightforward reload process to be a convenient feature.
We appreciate your honest feedback and want you to know it’s been shared with our product development team as we continue working to improve future designs. If you'd like help with spooling tips feel free to reach out to us directly at 1-888-909-6757 or via chat on our website—we’re happy to assist.
Thanks again for being a Greenworks customer.
One benefit of this particular bump head design is its ease of reloading, especially compared to units that require replaceable spools. While we understand that line tangling can be an issue in certain cases, many users find the straightforward reload process to be a convenient feature.
We appreciate your honest feedback and want you to know it’s been shared with our product development team as we continue working to improve future designs. If you'd like help with spooling tips feel free to reach out to us directly at 1-888-909-6757 or via chat on our website—we’re happy to assist.
Thanks again for being a Greenworks customer.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Doesn't work
on July 17, 2025
Posted by: bobbicat17
[This review was collected as part of a promotion.] Bought in May & used it twice. Its July & it won't work.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, July 28, 2025
Hello bobbicat17.
Thank you for your review. Sorry to hear that you are having an issue with our product. We see that you have been in contact with Greenworks Success Team, and we are happy they were able to support you with this warranty claim. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We appreciate you letting us know and apologize for your experience. We look forward to your follow up post!
If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Thank you for your review. Sorry to hear that you are having an issue with our product. We see that you have been in contact with Greenworks Success Team, and we are happy they were able to support you with this warranty claim. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We appreciate you letting us know and apologize for your experience. We look forward to your follow up post!
If you ever have specific questions or concerns about our products, contact Greenworks via Live chat on our website (www.greenworkstools.com), call us at 1-888-909-6757 (1-888-90WORKS) or refer to the FAQ ask section of the tool or ask us a question, anytime.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Very helpful and easy to use
on July 17, 2025
Posted by: earthmama
from VA
Gender:Female
[This review was collected as part of a promotion.] We love this, easy to use, no fumes, no gas. very reliable!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
lightweight
on July 13, 2025
Posted by: illinibob
from macomb, illinois
Gender:Male
[This review was collected as part of a promotion.] I was looking for a lightweright trimmer that is powerful and this fits the bill.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com