Customer reviews from greenworkstools.com
Refurbished Excellent - Pre-Owned Greenworks 80V 17" Brushless String Trimmer with 2.0Ah Battery and Charger - Green
Average customer rating
4.3
(900 Reviews)
Rating breakdown 900 reviews
5 Stars
618
4 Stars
134
3 Stars
41
2 Stars
26
1 Star
81
89%of customers recommend this product.
(
646 out of
729)
Customer Reviews for Refurbished Excellent - Pre-Owned Greenworks 80V 17" Brushless String Trimmer with 2.0Ah Battery and Charger - Green
Posted by: Jon L
from NJ
Verified Purchase:Yes
Great tool that gives you plenty of power to chop through some pesky longer brush and weeds.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Heavy and big...difficult to use
on May 8, 2021
Posted by: Anonymous
from Seattle, WA
Gender:Male
I bought this unit after having a great experience with the Greenworks leaf blower (best yard tool ever). But this unit is very big, heavy, and difficult to use unless you're a pro football linebacker. Also, the strings are cut frequently and the unit does not automatically compensate. I do not recommend this unit.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Customer Care, November 25, 2021
Hello Cody Parker,
Thank you for bringing your concerns to our attention. We're very sorry to hear that some aspects of this design did not meet all your needs as you expected. This is a bump n’ feed unit. The unit must be turned on and you will need to tap the bump knob on the ground to release additional line. Trimmer line of about 1/4" will feed out each time you bump the head. As long the mechanics for the line release are understood and exercised you should have no issues releasing line. We hope this information has been helpful.
If you have any further questions or feedback, we would be glad to talk to you more about this. 1-888-909-6757 for our Greenworks customer care team.
Thank you for bringing your concerns to our attention. We're very sorry to hear that some aspects of this design did not meet all your needs as you expected. This is a bump n’ feed unit. The unit must be turned on and you will need to tap the bump knob on the ground to release additional line. Trimmer line of about 1/4" will feed out each time you bump the head. As long the mechanics for the line release are understood and exercised you should have no issues releasing line. We hope this information has been helpful.
If you have any further questions or feedback, we would be glad to talk to you more about this. 1-888-909-6757 for our Greenworks customer care team.
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from San Jacinto CA
Gender:Male
Verified Purchase:Yes
I actually bought this for my Kobalt 40v weed eater as it is impossible to get a replacement spool cover for it and It fit perfectly, works great?
Written by a customer while visiting greenworkstools.com
Posted by: dan4eternity
from NY
Verified Purchase:Yes
Great tool to add to my Greenworks 80v Pro collection! Haven't field-tested yet, but love the easy string-load
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: jh2937
from Georgia
Verified Purchase:Yes
It is what I needed. Shipping was fast. Great product.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Rick N
from Sylva, NC
Verified Purchase:Yes
I waited a few months to add this trimmer to my Greenworks pro 80V system. My rural property needs a trimmer that can handle heavy brush. On it's test drive with the supplied string I was able to take out a patch where I wanted to plant fruit trees. It handled it great. I need to play with the shoulder strap for the right length (definitely needed).
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Spool cover cracked
on April 10, 2021
Posted by: John Hank
from Rural, Texas
Spool cover cracked after about a month of usage but was still usable until this week. I see I have landed upon the "Broken Spool Angry Hearts Club" page. At least it's good to know the problem was probably a crappy cover and not me misusing the device. Otherwise I like the product.
I would recommend this to a friend!
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, April 13, 2021
Hello John Hank,
Thank you for your review. We are sorry to hear about this experience. Wearable parts do only carry a 90-day warranty from the date of purchase. However, if you would please kindly reach out to us 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com, we would be interested in hearing more about this experience to see how we can help.
Thank you for your review. We are sorry to hear about this experience. Wearable parts do only carry a 90-day warranty from the date of purchase. However, if you would please kindly reach out to us 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com, we would be interested in hearing more about this experience to see how we can help.
Written by a customer while visiting greenworkstools.com
Posted by: Jene
from Winterville NC
Verified Purchase:Yes
Just received and so far so good. Will know more after future use.
I would recommend this to a friend!
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, April 6, 2021
Hello Jene,
Thank you for your feedback! Working hard in the garden is all part of the pleasure. However, it also means your tools need to work hard as well. This leads to wear and tear on trimmer parts. We do recommend having spare parts knob, spools and trimmer line to help make regular maintenance easier. Please keep us posted. We look forward to your follow up.
Thank you for your feedback! Working hard in the garden is all part of the pleasure. However, it also means your tools need to work hard as well. This leads to wear and tear on trimmer parts. We do recommend having spare parts knob, spools and trimmer line to help make regular maintenance easier. Please keep us posted. We look forward to your follow up.
Written by a customer while visiting greenworkstools.com