Customer reviews from greenworkstools.com
Greenworks - Restored 80V 21" Cordless 4-in-1 Self-Propelled Lawn Mower with 4Ah, 2Ah Battery & Charger (Refurbished) - Green
Average customer rating
4.6 out of 5
4.6
(2,061 Reviews)
Open Ratings Snapshot
Rating breakdown 2,061 reviews
5 Stars
1,567
4 Stars
305
3 Stars
58
2 Stars
32
1 Star
99
93%of customers recommend this product. 
(
1,592 out of 1,719
)
Best Buy Privacy Policy
Customer Reviews for Greenworks - Restored 80V 21" Cordless 4-in-1 Self-Propelled Lawn Mower with 4Ah, 2Ah Battery & Charger (Refurbished) - Green
Customer Rating
1 out of 5
1
Dust in your face
on June 20, 2022
Posted by: Anonymous
from GA
Gender:Male
Verified Purchase:Yes
I want to love this as I love the mower but it's a just not a good product. The fittings to the mower blade chamber are so off from the blade chute that there's too much air leakage so you have to run the mower on high speed blades. That means A, you run the batteries down way faster and B you have so much air getting to the bagger that it blasts dust out of the only gap in the system...the hinge area above the bags...right at the back of your neck and into your face. It is so bad you need to wear a mask to stop choking on the dust and debris you're getting hammered with. To be honest I worry for my health using this bagger. It's such a shame they didn't fit a dust baffle to divert any dust toward the ground.
Response from greenworkstools.comBy Greenworks, Customer Care, March 23, 2023
Hello jimbobjim,

We are sorry to hear that your purchase fell below expectations, and we would like to hear more about your experience to see how we can do better in the future. Please contact Contact Greenworks Pro toll-free helpline at 1-855-345-3934.

Thank you for your feedback!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Greenworks mover and blade replacement.
on June 20, 2022
Posted by: JoTi
from Mooresville, NC
Verified Purchase:Yes
My 82v mower is awesome and have used it to a point where I needed a new blade (after many times of hand sharping it). Greenwork products have been very impressive, and I am a fan of the many products I own. Thanks.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
A seamless transition…
on June 19, 2022
Posted by: Sablilander
from Western Maryland
Gender:Male
Verified Purchase:Yes
Gets the job done. Easy to use. Much quieter than the gas mower. A seamless transition from gas to electric. So pleased, we purchased a blower to clean up after the mow. Very happy with these purchases.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Easy to change out
on June 19, 2022
Posted by: Island_Mom
from St. Paul, MN
I bought this at the start of the mowing season and my mower is working like new. Quick and easy for me to change out.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1 out of 5
1
What's the big diff between 40volt and 80volt?
on June 17, 2022
Posted by: Just a mower
Verified Purchase:Yes
After owning a 40volt I expected the 80volt to be more powerful and more self propelled.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care , June 20, 2022
Hello Just a mower,

Thank you for your question and interest in Greenworks Tools!
When it comes to the comparison of our voltage lines, the higher the voltage, the more power the motor has. With that said, the 80V lawn mower would be more powerful. However, the higher the ampere-hour (Ah) rating is on a battery, the longer the run time will be. If you are doing light to medium jobs, any of the Greenworks 40V Axial platform will suffice. However, if you wish for more power than the 80v line would be the best choice. It is worth noting, with the added power comes a heavier unit. If you have a specific question or would like more information, please feel welcome to speak to a Greenworks representative directly at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Customer Rating
1 out of 5
1
big problem ordering
on June 17, 2022
Posted by: nickname1234
from staten island ny
Gender:Male
cant order it for 4 weeks and representative didnt have any info and didnt care
Response from greenworkstools.comBy Greenworks, Customer Care, June 20, 2022
Hello nickname1234

We are sorry to hear about this experience. This is truly not an experience we want for our valued customers such as yourself. We strive to provide the best customer service and product support for our customers, so you can feel confident that you are getting the best care possible!
Please note the current situation may cause some delay in the delivery of your order. We guarantee delivery and we are doing our very best to deliver your order as soon as possible.
If you have any further questions or feedback, we would be glad to talk to you more about this please contact Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Customer Rating
4 out of 5
4
Excellent mower but not perfect. would choose 4.5 stars if I could.
on June 17, 2022
Posted by: Keith J
from Colorado
Gender:Male
Verified Purchase:Yes
I'm very happy to be using an electric mower and not smell like exhaust after mowing the lawn. Battery life and handling are great. It's not too heavy and I can easily mow for more than one hour since I don't use the Turbo or self propel functions very much. I like the option for using one or two batteries depending on the job or how heavy you want the mower to be. My only complaints are that the bolt for the right side of the handle keeps coming loose and the self propel has a lag to start up and also to disengage. If you want to pull the mower backwards, you have to release the self propel lever a couple seconds before you want it to go backward. I also like the ability to run the self propel with out running the blade.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4 out of 5
4
Great Blade & Fit My Cobalt 80V 21" Self Propelled
on June 16, 2022
Posted by: Stu D
Gender:Male
Verified Purchase:Yes
Replaced the blade on my Kobalt 80V with this blade. A perfect fit and it mowed like a champ.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
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