Customer reviews from greenworkstools.com
Greenworks - Restored 80V 21" Cordless 4-in-1 Self-Propelled Lawn Mower with 4Ah, 2Ah Battery & Charger (Refurbished) - Green
Average customer rating
4.6
(2,061 Reviews)
Rating breakdown 2,061 reviews
5 Stars
1,567
4 Stars
305
3 Stars
58
2 Stars
32
1 Star
99
93%of customers recommend this product.
(
1,592 out of
1,719)
Customer Reviews for Greenworks - Restored 80V 21" Cordless 4-in-1 Self-Propelled Lawn Mower with 4Ah, 2Ah Battery & Charger (Refurbished) - Green
Customer Rating
5
Absolute Beast but a bit tall
on October 14, 2024
Posted by: lavanya
from Dallas
Gender:Female
[This review was collected as part of a promotion.] The lawnmower cuts amazingly well and the batteries charged pretty well. This is an absolutely beast. The handles seem a bit high for my height and I make do with them.
Written by a customer while visiting greenworkstools.com
Customer Rating
2
80V Self propelled no longer works
on October 9, 2024
Posted by: Anonymous
from Texas
Gender:Male
Self propel feature no longer working. Mower only has
Approximately 10 uses. I don’t believe the self propel motor is getting a voltage. When will greenworks have pcb replacement available? A new mower is being sent but i have very low confidence it will last without breakdown.
Parts need to be made available gor this to be a quality purchase. Quality control on this design is also to be questioned.
Approximately 10 uses. I don’t believe the self propel motor is getting a voltage. When will greenworks have pcb replacement available? A new mower is being sent but i have very low confidence it will last without breakdown.
Parts need to be made available gor this to be a quality purchase. Quality control on this design is also to be questioned.
Response from greenworkstools.comBy Greenworks, October 10, 2024
Hello Pete Mote.
Thank you for your review. We appreciate your feedback as we are always looking for areas to improve! We are happy to hear you were able to connect with Customer Experience team and they were able to assist you with this warranty claim.
Greenworks Tools offers commonly purchased replacement parts such as batteries, chargers chains/bars, spools, trimmer line, and mower blades directly through our site here:
https://www.greenworkstools.com/collections/accessories
For other replacement part options not listed on the website please contact us directly through Live chat on www.greenworkstools.com that will direct you to a Live agent or call us 1-888-909-6757 (1-888-90WORKS) for assistance and to look into the options we may have.
Thank you for your review. We appreciate your feedback as we are always looking for areas to improve! We are happy to hear you were able to connect with Customer Experience team and they were able to assist you with this warranty claim.
Greenworks Tools offers commonly purchased replacement parts such as batteries, chargers chains/bars, spools, trimmer line, and mower blades directly through our site here:
https://www.greenworkstools.com/collections/accessories
For other replacement part options not listed on the website please contact us directly through Live chat on www.greenworkstools.com that will direct you to a Live agent or call us 1-888-909-6757 (1-888-90WORKS) for assistance and to look into the options we may have.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Green Mower for the Green Grass
on October 8, 2024
Posted by: Scoobie
from Rutherfordton, NC
Gender:Male
[This review was collected as part of a promotion.] I'm very happy in all aspects. Quiet, powerful, mows my .5 acre on a single charge. I like not having to go buy gas!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Battery push mower
on October 7, 2024
Posted by: rich1243
from Summersville, West Virginia
Gender:Male
[This review was collected as part of a promotion.] Very easy to use. Very powerful. One battery charge lasts an hour or more. The charger is fast, but there is enough time for a drink and a rest. Very nice system of raising and lowering the mower: so much easier than adjusting each wheel. Pretty impressive machine and so easy to start. My sore right shoulder is almost better.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great mower
on October 5, 2024
Posted by: vkuru002
from Auburn hills ,MI
Gender:Male
[This review was collected as part of a promotion.] I brought it 6 months ago … no issues does the job
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Excellent lawnmower
on October 5, 2024
Posted by: Fe204
from West Warwick, RI
Gender:Male
[This review was collected as part of a promotion.] The lawnmower is excellent. Battery lasts very long. However, I'd have to mow my lawn continuously once every 2 weeks for it to be effective. Otherwise, it would clog up
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Poor cutting quality.
on October 4, 2024
Posted by: ppinrich
from Midlothian VA
Gender:Male
I want to love this mower but the cut quality is poor, even at the highest setting, flat ground,etc.. I took it to an authorized service center and they agreed that the cut quality was poor but the blades were balanced, sharp, etc so there was nothing technically wrong. Not sure what to do as I am not sure it is just my mower or if it is all mowers of this type.
Pros: Easy to Use
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, October 7, 2024
Hello ppinrich.
Thank you for reaching out to us. We are sorry to hear of this experience. When the lawn is being cut uneven, this can indicate a few different things. The first being that the lawn itself is rough or uneven. However, if this is not the case then it is possible that the grass is too tall, or the cutting height is set too low for the type of grass. Try raising the cutting height and reduce walking speed to allow for a more effective cut and a proper discharge of the clippings. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months. We hope these suggestion provide a more enjoyable user experience. Should you have any questions or warranty needs, contact us through Live Chat on Greenworks Tools website (www.greenworkstools.com) or 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Thank you for reaching out to us. We are sorry to hear of this experience. When the lawn is being cut uneven, this can indicate a few different things. The first being that the lawn itself is rough or uneven. However, if this is not the case then it is possible that the grass is too tall, or the cutting height is set too low for the type of grass. Try raising the cutting height and reduce walking speed to allow for a more effective cut and a proper discharge of the clippings. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months. We hope these suggestion provide a more enjoyable user experience. Should you have any questions or warranty needs, contact us through Live Chat on Greenworks Tools website (www.greenworkstools.com) or 1-855-345-3934. We would like the opportunity to speak with you to see if we can find a solution.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Awesome Mower
on October 3, 2024
Posted by: Great
from Hawaii
Gender:Female
[This review was collected as part of a promotion.] We love this mower! The only gripe is that one of the batteries went out so we are trying to get it replaced but otherwise it is super user friendly and fun to use, we can adjust the height easily and store upright. I love how it has the light for evening mows and also the self propeller system because we have a lawn on a slope.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com