Customer Reviews for Greenworks - Pro Brushless 2300 PSI (SGS Certified) 2.3 GPM Max / 1.2 GPM Electric Pressure Washer - Green
Customer Rating
1
Efficient
on November 2, 2018
Posted by: Marshallb1976
from Sylvania Georgia
I am a general contractor and I bought this as a test since I had a gas powered unit already. The surge protector has failed and my unit went from working perfectly to not powering up at all. Is there any help for a very satisfied customer. Looking to delete this review and go for 5 stars if I can repair my unit..
I bought this 6 months ago and used it sucessfully 1 time on my deck. Since then I have tried to use it for various jobs and the inline GFCI CONTINUALLY trips. It was once every 20 minutes or so but has gotten worse. today it is less than 1 minute between every trip. Garbage...don't waste your money
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Service , Greenworks Customer Service , October 21, 2018
Helo TonMar Thank you for taking the time to write a product review. We apologize for your experience with this Greennworks 2000 PSI pressure washer. We are committed to making sure you’re 100% satisfied with the quality and durability of your purchase. If you're still willing to give it a chance, please reach out to us with any questions or issues you have with the pressure washer so we can try to help you. You can contact us on our direct line 888-909-6757 (1-888-90WORKS)
Same issue as others. It keeps tripping the GFI. The excuse about the high draw is getting old. After so many people have the same problem why cant you admit that the machine trips to easy. Provide a replacement cord with a stronger GFI.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Service , Greenworks Customer Service , October 15, 2018
Dear RobN ,
Thank you for contacting us about the issue you are experiencing with your 2200 PSI Electric Pressure. We are truly sorry that the item that you received did not function as promised. We understand your disappointment, and apologize for any inconvenience that this may have caused you.
Before we ship any product, it undergoes several stages of quality checks. It is our intention to provide only the highest quality items to our customers, and we regret that your product slipped past our quality measures.
We would definitely like to take a closer look into the issue you are experiencing, if you are willing please contact us at 888-909-6757 (1-888-90WORKS).
Thank you again for bringing this issue to our attention—please don’t hesitate to contact we look forward to speaking to you.
Will never buy a Greenworks product again. Only used this pressure washer 4 or 5 times before it stopped working properly. When I went to use it I and pull the trigger I would get approximately 3-4 seconds of water then it would stop pumping water. A few second later it would kick back on and I would get another 3-4 second or water before it shut off again. I checked the filter, checked the circuit breakers, used different outlet, changed how high the garden hose was on and both thing worked to fix it.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Service , Greenworks Technical Support , September 30, 2018
Hello Jeff W We are very sad to hear you are not happy with your 2000 PSI Electric Pressure Washer (GPW2000-1). If the pressure washer pulsates and the water stream is intermittent turn the pressure washer off and continue to bleed air out of the system. Ensure to check that the garden hose is fully turned on and not kinked. If the issue persists, and you're still willing to give it a chance, please reach out to us so we can try to help you. You can contact us on our direct line 888-909-6757 (1-888-90WORKS).
I've used this less than 5 times. The turbo nozzle won't work correctly. The machine constantly is attempting to decide which pressure it needs to use. In the meantime nothing gets done. The trigger wont re-engage after release. There is plenty of water pressure and no problems with household electrical. Save you money on this product as it has too many flaws.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Service , Greenworks Customer Service , September 20, 2018
Hello
Thank you for taking the time to post this review. We are sorry to hear of the issue you are experiencing and we would really like to speak to you about the factory warranty on your Greenworks 2200 PSI Electric Pressure, so we can assist you with getting the issue resolved. Please contact us at 888-909-6757 (1-888-90WORKS). We look forward to speaking to you.
If zero stars was an option, that would be my rating. I am having the same problems as many of the other reviewers. I bought this washer a month ago. We used it once to try to power wash our house. We kept having problems with it popping the gfci on the cord. We were finally able to use it only with the 40 degree tip. I tried to use it again today to wash bricks. It keeps stopping after 5 to 10 seconds of use. Please do not respond to me as you have with other folks about not using an extension cord or needing 30 amp service!! Nowhere does it say this on the product or advertising. If it did, I wouldn't have bought it! Fix the product...that's the problem. Save your money and just use your garden hose and a nozzle, it will work better.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Service , Greenworks Customer Service , September 20, 2018
Hello Dski
We are sorry to hear of the issues you are experiencing with your 2200 PSI Electric Pressure. If you're still willing to give it a chance, please reach out to us at 888-909-6757 (1-888-90WORKS). We would like to speak to you about the factory warranty on the product and assist you further with getting the issue resolved.
[This review was collected as part of a promotion.] I received this item free for providing a review. I used it to pressure wash my patio. It performed well. Good pressure. light weight. The wheels really made it easy to move around my 18x12 patio space. Removed greenish gunk from corner that always shaded with little effort. Also make short work of cleaning car tires!!!