Customer Reviews for Greenworks - Pro Brushless 2300 PSI (SGS Certified) 2.3 GPM Max / 1.2 GPM Electric Pressure Washer - Green
Customer Rating
2
Good while it lasted
on March 9, 2019
Posted by: Audreymd
from Alabama
Gender:Female
Just barely a year old and today it decided it wasn’t going to turn on. Bummed because we really liked it.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Service , Greenworks Customer Service , March 12, 2019
Hello Audreymd
Thank you for your feedback. We are sorry to hear about your experience with the Greenworks 1800 PSI Pressure Washer. Please make sure you purge the unit before each use to alleviate any air pressure that has built up. It’s important to remember when purging the unit to remove the nozzle on the end of your wand. Make sure there are no kinks in any of the hoses and the unit is receiving pressurized water of at least 50 P.S.I. If issues persist, please contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com for further assistance. Greenworks will be happy to further investigate this issue with you.
I just bought this pressure washer today and decided to give it a try. I am very happy with the results. I used to use nothing but gas pressure washers but after this one I am planning on sticking with electric washers! This is very powerful and not loud at all while running full blast. I have a new hobby now. I want to pressure wash everything!
There were no surprises either in the final assembly out of the box or in its first usage. We also got the surface cleaning disk, which also worked as advertised. The system was easy to assemble, instructions were clear, and it was easy to use. In my research, this is the most powerful unit I could find without going to 240V electric or gasoline. That power limitation means it will take longer for really big cleaning jobs. No wand or hose extension or bigger surface disk options are available. But I expect it to be perfect for regular cleaning of my pool deck.
Worked great a handful of times. Helped a buddy pressure wash around his house. After using for about an hour the circuit breaker kept breaking. It did this about 10 times in the next 15 min. About 3 mo later I went to take it out and use it and the unit is no longer recieving power and the circuit breaker won5 reset. After looking at it only thing I can come up with is the power cable has a short somewhere. Looking around and other people are having similar issues. A good company should notice a trend and do what ever they can to replace the power cable and offer replacement parts. Can the power cable even be replaced by the consumer, and if so why is that power cable not in your parts search on your website?
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Service , Greenworks Customer Service , November 25, 2018
Hello Mike049
Thank you for your feedback. We are sorry to hear about your experience with your Greenworks 100 PSI Pressure Washer.
We would like to hear more about your experience with your pressure washer and offer some troubleshooting options that you may find helpful. Please note that our pressure washers do have a 1-year warranty. If when discussing your experience with one of our representatives, the unit is deemed defective, we can discuss the next step to get your warranty process started. Please contact our customer support center at 1-888-909-6757. We apologize for the inconvenience and hope to get this resolved for you as soon as possible.
The metal that they use to make some of the most important components are junk. Have replaced it twice in two years. These products are good for a month or two of light work and that't it
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Service , Greenworks Customer Service , November 21, 2018
Hello there
We appreciate your feedback regarding the 1700 PSI Electric Pressure Washer (GPW1702). We always strive to make sure our customers are pleased with our tools; we are here to provide you with support please reach out to us directly at 1-888-909-6757 (1-888-90WORKS).
I've had this unit for about 6 months in my detail shop. I use a foam cannon with most of my jobs so a GPM rating of at least 2.0 GPM is a must. The machine has worked well and is still working but I would like to see GreenWorks make some changes to the design. First off, the motor or GFI plug or maybe a combination of the two is very finicky. Sometimes the GFI plug will trip over and over again. My shop has all 20A circuits and I think Greenworks could do a better job with this so it will run on 20A. The pump pulls the most load when you are requiring a larger GPM such with a foam cannon. The second thing is regarding the way the machine starts up. It has a solid 5-8 second delay upon pulling the trigger and the unit coming up to full power. This I absolutely hate! It is super annoying and I don't see why its needed. I would like to see Greenworks come out with a more fine tuned version. If not I will be investing in a Comet or Kranzle unit for my shop.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Service , Greenworks Technical Support , December 4, 2018
Hello Everett Thank you for your review. We appreciate your detailed feedback. We are always looking at ways to improve our products and reviews like yours allow us to address our customers’ needs and concerns. This pressure washer is equipped with an Auto Start/Stop feature. To operate: Turn the power switch to the ON position. Pump will pressurize and shut down immediately. Once the trigger of the gun is depressed the unit will turn on. Unit will shut off and be in standby mode when trigger is released. Regarding, the unit tripping the GFCI, we would like to hear more about your experience with your pressure washer and offer some troubleshooting options that you may find helpful. Please note that our pressure washers do have a 1-year warranty. If when discussing your experience with one of our representatives, the unit is deemed defective, we can discuss the next step to get your warranty process started. Please contact our customer support center at 1 1-888-909-6757 (1-888-90WORKS) or on info@greenworkstools.com. We apologize for the inconvenience and hope to get this resolved for you as soon as possible.