Customer reviews from greenworkstools.com
Greenworks - Pro Brushless 2300 PSI (SGS Certified) 2.3 GPM Max / 1.2 GPM Electric Pressure Washer - Green
Average customer rating
4.5
(4,108 Reviews)
Rating breakdown 4,108 reviews
5 Stars
3,086
4 Stars
605
3 Stars
119
2 Stars
84
1 Star
214
91%of customers recommend this product.
(
3,344 out of
3,674)
Customer Reviews for Greenworks - Pro Brushless 2300 PSI (SGS Certified) 2.3 GPM Max / 1.2 GPM Electric Pressure Washer - Green
Customer Rating
1
Didnt last 2 weeks
on May 2, 2020
Posted by: Andrew345
Gender:Male
Had this for about 2 weeks and the power cord has already stopped working.
Response from greenworkstools.comBy Greenworks Tools, Greenworks Customer Service , May 2, 2020
Hello Andrew345,
We are sorry to hear that you are experiencing an issue with your recent pressure washer purchase. This issue can be caused by a few factors such as excess air trapped in the pump, clogged nozzles or no nozzle being installed. Here you will find some troubleshooting suggestions to resolve these issues. 1) To clean the nozzles, soak all of your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction. 2) Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it its running, reinstall one of your clean nozzles and continue using the unit. 3) Ensure a nozzle is connected. 4) Ensure that the water source is fully opened and is at least 60PSI. 4) There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure. Please note this product has a 1-year warranty from the date of purchase. If you have tried these steps and are still experiencing issues, please contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com.
We are sorry to hear that you are experiencing an issue with your recent pressure washer purchase. This issue can be caused by a few factors such as excess air trapped in the pump, clogged nozzles or no nozzle being installed. Here you will find some troubleshooting suggestions to resolve these issues. 1) To clean the nozzles, soak all of your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction. 2) Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it its running, reinstall one of your clean nozzles and continue using the unit. 3) Ensure a nozzle is connected. 4) Ensure that the water source is fully opened and is at least 60PSI. 4) There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure. Please note this product has a 1-year warranty from the date of purchase. If you have tried these steps and are still experiencing issues, please contact us at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
worked good and then hose connector broke
on May 1, 2020
Posted by: Hyatt12
from Lexington, Kentucky
Gender:Male
Worked good for the first summer and pulled it out a few weeks ago for spring cleaning and the hose connector pin and the metal surrounding it have broken causing it to leak water everywhere. Looked for a part to fix it but can only find a full replacement motor and not even sure if it is the right model or size for this model. Overall very disappointed regarding the quality of this.
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Good washer but parts hard to find
on April 30, 2020
Posted by: Murphway Enterprise
from Cullman
Gender:Male
I bought three of these several months ago and I’m glad I did… However Green works could do something about customer service and parts availability. I had to search online and finally found what I needed but the price was high. Come on Greenworks...Little items like an on/off knob, made out of plastic, should be available since it’s so easy to lose off the unit. Thank you
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks Tools, Greenworks Customer Service , May 1, 2020
Hello Murphway Enterprise,
Sorry to hear you are having difficulties finding replacement parts for your Pressure Washer. You can use the part numbers from your manual to locate the part or send us an email with a photo of the part you're referring to info@greenworkstools.com.
Here's a link to our third-party parts site:
https://greenworks.ordertree.com/
Sorry to hear you are having difficulties finding replacement parts for your Pressure Washer. You can use the part numbers from your manual to locate the part or send us an email with a photo of the part you're referring to info@greenworkstools.com.
Here's a link to our third-party parts site:
https://greenworks.ordertree.com/
Written by a customer while visiting greenworkstools.com
Posted by: Tolga T
from New Jersey
Gender:Male
Verified Purchase:Yes
This unit is a Greenworks Pro unit. Maybe they are better built then the regular line. Design details include bushings for bolts in the handle, which means durability. Minimal assembly is involved. The unit is very smart about turning on and off. Best of all, there is fuel smell while working. Car wash was a pleasure with the 40-degree tip. The Turbo tip made light work of a walkway and moss on retaining walls.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
One of the best things I've ever purchased!
on April 30, 2020
Posted by: Matthew1926
from Pittsburgh, PA
Gender:Male
I have used Simpson gas pressure washers before and cannot tell much of a difference between this one and that one, atleast for my purposes as a homeowner. This thing blasts away durt on patio and retaining walls with ease and I am currently using it to strip paint off the cinderblock in my garage so that I can repaint with drylock and it works great for that. Very powerful! No maintenance with gas, oil, and filters. Great buy!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great product
on April 28, 2020
Posted by: JonF
from Arnold, CA
Gender:Male
The GFI shorted out after a year of use and instead of giving me a new GFI, they give me a new machine!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Unreliable
on April 27, 2020
Posted by: CaptNemo
from Florida
Gender:Male
Purchased this. Used it for the first time 3 days later.. Worked well for about 15 minutes, then it died,, would not resume operation. I expected so much better. It was a waste of my time and money. Thankfully, I was able to return it after I advised the store of the poor quality and performance of this product.
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Light Duty Only
on April 27, 2020
Posted by: rmoco
from Mobile, AL
Gender:Male
1) Homeowner use only; not for industrial tasks. Not recommended for more rugged homeowner tasks such as removing debris, sand or pea gravel from sidewalks, driveways or roadway...unless you have lots of time.
2) You must bleed all air from the garden hose BEFORE connecting it to the machine, or the motor will repeatedly fault out. This step was neglected from the instructions. You can't simply "hold the trigger open for 30 seconds" per the instructions; "30 seconds" applies only to the gun line.
3) The Trigger-Delay-Startup is a strong negative. Pressure Washing is a start-stop-start-stop-over-and-over process. The 3-5 delay in starting - each time you pull the trigger - is very aggravating over the course of a multi-hour job.
4) Gun holster does not work well. The Gun repeatedly falls out, easily.
2) You must bleed all air from the garden hose BEFORE connecting it to the machine, or the motor will repeatedly fault out. This step was neglected from the instructions. You can't simply "hold the trigger open for 30 seconds" per the instructions; "30 seconds" applies only to the gun line.
3) The Trigger-Delay-Startup is a strong negative. Pressure Washing is a start-stop-start-stop-over-and-over process. The 3-5 delay in starting - each time you pull the trigger - is very aggravating over the course of a multi-hour job.
4) Gun holster does not work well. The Gun repeatedly falls out, easily.
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com