Customer Reviews for Greenworks - Pro Brushless 2300 PSI (SGS Certified) 2.3 GPM Max / 1.2 GPM Electric Pressure Washer - Green
Customer Rating
2
It didn’t work
on May 10, 2020
Posted by: MattSC
from South Carolina
Gender:Male
When I used it for an important job that I needed it for (driveway) I applied the soap. Then I switched to my 40 nozzle and the machine kept turning off is this something normal for this pressure washer???? I tried it muotimes and the same thing kept happing. I would not recommend this product.
I used the product to clean my front and back porch immediately after purchasing. I was very pleased until I went to use the product about 1 year later....Another example of the many reviews on a broke hose fitting. I was wondering if I somehow caused this myself but it’s obviously a manufacturing defect after seeing all the other reviews. I have no comment on how their customer service department will handle this issue. Will update once I know.
Response from greenworkstools.comBy Greenworks Tools, Greenworks Customer Service , May 12, 2020
Hello Matt430
Thank you for sharing your feedback with us on your unit. We're sorry to read about the issue you have encountered with your Pressure Washer. Please be advised the tool comes with a one-year manufactures warranty and we would be more than happy to assist you with the warranty options. Please contact us for further assistance. We hope to hear from you soon.
I bought one of these a couple years ago and now they have discontinued my model and don’t even sell parts for it . Guess they want me to buy a new machine . NOT !!!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools, Greenworks Customer Service , May 11, 2020
Hello Cindylious
Thank you for your review. We would like to assure you that there is no need to worry about replacement parts as we do our best to keep parts readily available long after items have been discontinued/the warranty period is over.
If you have an item number (located in the manual) you can order from our third-party part site here: https://greenworks.ordertree.com/
Replacement parts can also be ordered directly from GreenWorks kindly contact us at 1-888-909-6757 (1-888-90WORKS) and one of our representatives will be happy to assist you.
Worked for cleaning vinyl house siding. Also did a great job of cleaning outside patio deck boards without using any cleaner. As far has durability, only used it once so far, but it ran great.
Purcahsed this about 2 youears ago. We love how light weight this is, and operates super easily. The pressure is amazing. We have needed to replace the hose 3 times due to it randomly not allowing water flow anymore. Check the hose all the time and there is no kink or blockage.
I purchased this pressure washer on 5/1/2020 and haven't been able to stop using it...I love it! I am a full time social worker, mom of 2 small kids while hubby works out of town-so I wanted something that I can hook up and use by myself...I don't know how nor was I interested in having to deal with all the maintenance of a gas pressure washer. I can plug it up and go. Installing the hose is bothersome--it's difficult to thread the hose into the machine where it doesn't leak and I did have to have my husband come loosen it up for me when I was done--so I am not sure if that will be a problem in the future. I love this machine and my house looks amazing. I love it so much that I took it to my parents house and we are washing around their house. My only complaint is the blue hose kinks up at times and that is a hassle trying to straighten it out. Otherwise, I am very happy with the machine.
1st time using the soap function, the tube from soap tank to the washer leaked so bad , I could not use this feature. The soap mix leaks out because there is no type clamp on either end of the tube to tighten the tube onto the connections. This seems a poor design or poor quality control.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools, Greenworks Customer Service , May 5, 2020
Hello har7
We're sorry for your troubles. It sounds as though you will need to discuss this issue in more detail with our product support team. Please contact us at 1-888-909-6757 or by email to info@greenworkstools.com. *Please be advised due to the current pandemic COVID-19 we're experiencing delays. We thank you for your patience and understanding.*