Customer reviews from greenworkstools.com
Greenworks - Pro Brushless 2300 PSI (SGS Certified) 2.3 GPM Max / 1.2 GPM Electric Pressure Washer - Green
Average customer rating
4.5
(4,108 Reviews)
Rating breakdown 4,108 reviews
5 Stars
3,086
4 Stars
605
3 Stars
119
2 Stars
84
1 Star
214
91%of customers recommend this product.
(
3,344 out of
3,674)
Customer Reviews for Greenworks - Pro Brushless 2300 PSI (SGS Certified) 2.3 GPM Max / 1.2 GPM Electric Pressure Washer - Green
Customer Rating
2
Not dispensing soap
on June 22, 2020
Posted by: JohnE
from St. Albans, VT
Gender:Male
I purchased this washer new about 3yrs ago. At the time it was the highest pressure electric washer. Did a great job washing the house and deck. I store the washer indoors due to freezing VT winter temperatures. Last year soap was not dispensing when using my long extension wand. This year it has finally totally quite dispensing soap from the reservoir. Knock on wood...I have not had some of the other problems mentioned, but not being able to dispense soap pretty much defeats the purpose of a pressure washer. Searching internet for parts and information is not turning up much. All the parts commonly offered are the cheap plastic bits and pieces. And all the advice in the manual and Greenworks site is basically worthless tank clogged, filter clogged, don't use bleach, drain the tank after use. I always use quality pressure washing detergent and dilute 50/50 with only water, never bleach. I do industrial equipment maintenance so I'm quite certain I know what I'm doing. The lack of information and lack of replacement parts is discouraging. If the reviews on this page were available 3 years ago I never would have bought it. I understand and occasional low rating but when nearly every review is a 1 or 2 star...that right there should tell you something about the product. Oh yeah, on final note...I pretty sure that Greenworks is aware of the low pressure soap dispensing problem because they now have a high pressure soap dispenser that attaches to the high pressure wand. That won't do me any good when using with an extension wand to reach the 2nd floor and roof gable peaks. I only use my washer 1-2 a year to do my house and deck. This should not have been worn out after only a few uses. Next purchase is likely to be a gas powered model from a brand with high quality reputation with readily available replacement parts and rebuild kits.
The problem is that there is not enough suction being created to dispense the soap. Even plain water does not dispense from the tank. Need a rebuild kit for the pump head. My old Karcher washer had pump head rebuild kits. Seems like all Greenworks wants to do is have you buy a new washer and throw the old one away...not very "green". I'm not buying a new Greenworks pressure washer every year.
The main reason this got a 2-star is because the high pressure still seems to be working well. It will blast away a lot of crud. Value and durability are only 1-star. Too bad that one of the most powerful electric washer is such a low durability and low value product.
Response from greenworkstools.comBy Greenworks Tools, Greenworks Customer Service , June 25, 2020
Hello JohnE,
Thank you for the detailed review and taking the time to share your experience.
We're sorry for your troubles. Please make sure to clean out the soap nozzle prior to use. Even a small amount of debris can affect the performance of this unit. Take a small pin and clear out the hole in the nozzle. Make sure the right detergent is being used and diluted according to the detergent bottle. Check to make sure the line is clear. If soap has been left in the tank for a period, make sure to clean it out. If there's residue try adding a cup or so of hot water in the soap tank to loosen it and then run the unit with an attached clean soap nozzle. Prior to each use make sure you purge the unit.
Try following these steps:
The unit should be off.
Connect the garden hose to the pressure washer.
Connect the high-pressure hose and the spray gun/wand. No nozzle.
Turn the water on.
Hold down and squeeze the trigger on the spray gun to purge out any water or air from the unit for a good 1 - 2 minutes. This will relieve any built-up pressure.
While you're still holding the trigger switch the pressure washer to on.
If this information has not helped, please contact us at info@greenworkstools.com.
*Please be advised due to the current pandemic COVID-19 we're experiencing delays and longer than normal wait times. We thank you for your patience and understanding.*
Thank you for the detailed review and taking the time to share your experience.
We're sorry for your troubles. Please make sure to clean out the soap nozzle prior to use. Even a small amount of debris can affect the performance of this unit. Take a small pin and clear out the hole in the nozzle. Make sure the right detergent is being used and diluted according to the detergent bottle. Check to make sure the line is clear. If soap has been left in the tank for a period, make sure to clean it out. If there's residue try adding a cup or so of hot water in the soap tank to loosen it and then run the unit with an attached clean soap nozzle. Prior to each use make sure you purge the unit.
Try following these steps:
The unit should be off.
Connect the garden hose to the pressure washer.
Connect the high-pressure hose and the spray gun/wand. No nozzle.
Turn the water on.
Hold down and squeeze the trigger on the spray gun to purge out any water or air from the unit for a good 1 - 2 minutes. This will relieve any built-up pressure.
While you're still holding the trigger switch the pressure washer to on.
If this information has not helped, please contact us at info@greenworkstools.com.
*Please be advised due to the current pandemic COVID-19 we're experiencing delays and longer than normal wait times. We thank you for your patience and understanding.*
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great all around Pressure Washer
on June 22, 2020
Posted by: bolenns
from Clearwater FL
Gender:Male
Perfect for home use, great value . very easy to use . good fit and finish . So far durability is very good
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Love the product.
on June 17, 2020
Posted by: StevieD
from California
I liked this product so much I bought one for my parents and grandparent. Like "all" pressure washers, you have to take care of hose and avoid pulling on it to create kinks, but for the price point it cant be beat. Great power. My favoorite part is the reel for the hose. so much easier than traditional hose you have to loop.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Dont!!!!!!!!!
on June 14, 2020
Posted by: Bid daddy
from Lincoln, Maine
Gender:Male
I bought just over 2 years ago. Worked well I was very happy. Drained and stored. Next season again was a champ, but this time when i drained and stored the aluminum pump broke. This is a huge problem for them. One piece pump and motor means it is a throw away. Even stored properly it broke. They are aware and don't care, they say we have a 1- year warranty........ Well by the time you use store and need to use again you will have a paper weight and no warranty
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Posted by: GK32
from Los Osos CA
Gender:Male
Verified Purchase:Yes
I’ve only used this twice so far but it works great and well worth the cost! Very powerful. The only issue is that the soap doesn’t seem to dispense very well.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Used 3 times and broke
on June 7, 2020
Posted by: Sherry1
from Spring Hill, FL
Gender:Female
It appears to be the on/off switch but so irritating to have used this only 3x and it doesn't work!!!
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Go for it
on June 6, 2020
Posted by: Viktor
from Mount Kisco, NY
Gender:Male
This thing is great. I wanted electric with power and this unit has it. Excellent easy to setup and use. It was powerful enough for some tough stains on pavers, cement, pvc fence and my blacktop. Waiting to wash my car, as soon as I can figure out what’s wrong with my soap dispenser but love it buy it Great price for what you get
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
A lot to pay for 3 uses
on June 5, 2020
Posted by: Roach
from NC
Gender:Male
Tried it on concrete patio, overheated I guess after about 15 minutes. Let it sit for 30 minutes, ran water through it to cool it. Started up and ran another minutes and quit. Now after an hour it just hums, wont turn on.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Tools, Greenworks Customer Service , June 9, 2020
Hello Roach,
We are very sorry to hear of the problem you are experiencing with your Pressure Washer.
If you are having troubles starting your electric power washer, there are a few things you should check.
1. 1. Air in the water line or hose creating an unstable flow which creates the chugging and intermittent use. To fix this bleed the air out of the garden hose prior to attaching to pressure washer to the hose, and once it is attached bleed out the pressure washer while the tip is removed from the wand. Depending on hose length and diameter this could take 60 to 120 seconds
2. If you are using an extension cord, then use a 25' 12 gauge. If you really need to push it then a 50' 12 or 10 gauge but if you notice any loss in performance, stop using the cord immediately. We recommend nothing longer than 50'.
2. Could be an intermittent power issue as well either from the power source or a motor related issue contacting us directly at 888-909-6757 or on info@greenworkstools.com.
We are very sorry to hear of the problem you are experiencing with your Pressure Washer.
If you are having troubles starting your electric power washer, there are a few things you should check.
1. 1. Air in the water line or hose creating an unstable flow which creates the chugging and intermittent use. To fix this bleed the air out of the garden hose prior to attaching to pressure washer to the hose, and once it is attached bleed out the pressure washer while the tip is removed from the wand. Depending on hose length and diameter this could take 60 to 120 seconds
2. If you are using an extension cord, then use a 25' 12 gauge. If you really need to push it then a 50' 12 or 10 gauge but if you notice any loss in performance, stop using the cord immediately. We recommend nothing longer than 50'.
2. Could be an intermittent power issue as well either from the power source or a motor related issue contacting us directly at 888-909-6757 or on info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com