Hello llz0816,

We are sorry to hear about your experience when using this pressure washer. It sounds like you will need to contact us directly some further information would be required to be better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.

Hello AdamInKS,

This powerful unit has a smart-sensing TRUBRUSHLESS™ motor that intelligently adjusts water flow to deliver the ideal amount of pressure for each nozzle. With five versatile nozzles (15°, 25°, 40°, Soap & Turbo), you have the perfect nozzle to refresh any surface.
Each pressure washer nozzle (also called spray tip) creates the pressure in pressure washer.
15° – Yellow nozzle: The yellow pressure washer tip provides high versatility with its 15-degree angle tip. Referred to as the washing tip, because it provides adequate pressure to remove dirt from surfaces but is designed to not damage many surfaces. This pressure washer tip is designed for “sweeping” foliage or debris given its wide angle. This tip is versatile due to its wide area of cleaning and strong pressure application. 25° – Green nozzle: The green colored, 25-degree nozzle is best used to sweep away dirt and mud. Use it to sweep away leaves from decks, driveways, and sidewalks. It can also be used for removing light mildew stains and removing algae and bacteria build up from pools. 40° – White nozzle:
40° - White nozzle: The while nozzle, referred to as the “fan” tip creates the widest area of cleaning with relatively low pressure. This pressure washer tip is best used for light or delicate cleaning applications. It is recommended for light cleaning on wood decks and other soft or delicate surfaces.
75° Soap – Black nozzle: The black colored nozzle is a low-pressure detergent nozzle. You use this when applying your preferred detergent for your cleaning projects.
Turbo Nozzle: The nozzle rotates in a zero-to-15-degree spray pattern in a circular motion to break down tough dirt and grime. The spray pattern can cover area of 4 to 8 inches wide, depending on a distance between the tip and the surface being cleaned. What is great about the turbo nozzle is that it does not directly aim at what spot for the entire time which helps to limit damage to something being cleaned. The other great benefit of the turbo nozzle is that it agitates the cleaning surface helping the pressure washer to lift dirt and grime faster as it moves by in a constant circular pattern.
Hope this information helps!