Customer reviews from greenworkstools.com
Greenworks - Pro Brushless 2300 PSI (SGS Certified) 2.3 GPM Max / 1.2 GPM Electric Pressure Washer - Green
Average customer rating
4.5
(4,108 Reviews)
Rating breakdown 4,108 reviews
5 Stars
3,086
4 Stars
605
3 Stars
119
2 Stars
84
1 Star
214
91%of customers recommend this product.
(
3,344 out of
3,674)
Customer Reviews for Greenworks - Pro Brushless 2300 PSI (SGS Certified) 2.3 GPM Max / 1.2 GPM Electric Pressure Washer - Green
Customer Rating
5
Great machine
on June 1, 2021
Posted by: Ggnels55
from Port St.Lucie , Florida 34986
Gender:Male
Today was the first time I used this after receiving it almost 2 months ago , Putting on the handles and hose caddy’s was easy , I like that storing it it stands up ,,,, I srarted washing my pool patio deck , and using the 25°, was excellent, also used the 15° for some tough spots and was very pleased, the noise level was minimal , you guys hit a home run with the set up and design , I look forward to many years of use ,,, Thank you
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Wand
on June 1, 2021
Posted by: Mandy11
from Waco, ky
Gender:Female
I have used my power washer 4 times now and I have found that it is very difficult to unhook the wand from the washer. The hose hookup is too close to the wand hookup and I kept hitting my knuckles on the hose knob. Today I could not remove the wand from the washer. I tried everything to get it off. I finally had to get a pipe wrench to unscrew it. I didn’t even have it on that tight for fear of not being able to get it off. I have more power washing to do and now I’m afraid to use it. I have just about killed my hands trying to unhook it.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 11, 2021
Hello Mandy11,
Thank you for taking the time to share your experience. This is certainly concerning, and we are sorry to hear of this uncommon occurrence. Our team apologizes for the delay in addressing your concern but we're glad to see that one of our agents was able to assist you regarding this matter. We appreciate you giving us the opportunity to do so!
If you require any additional support or have questions regarding a product, feel free to utilize our Q&A section or contact us at info@greenworkstools.com.
Thank you for taking the time to share your experience. This is certainly concerning, and we are sorry to hear of this uncommon occurrence. Our team apologizes for the delay in addressing your concern but we're glad to see that one of our agents was able to assist you regarding this matter. We appreciate you giving us the opportunity to do so!
If you require any additional support or have questions regarding a product, feel free to utilize our Q&A section or contact us at info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
We put it to the test
on June 1, 2021
Posted by: BJordan
from Delaware, Ohio
Gender:Male
Upon getting the 3000-PSI washer and unboxing we decided to make a weekend of all things deck...Stipping and cleaning the surface, as well as cleaning everything that lives on the deck. The pressure washer did a beautiful job of non-stop workhorse duty. I didn't experience any pressure drops so long as the feed-hose remained kink-free, and the provided nozzles were fantastic. I very much liked the turbo nozzle. I was replacing a light green product from an orange store, I felt everything was superior on this washer. Much easier to move around, due to the body design, the wheels aren't impeded by the unit's own shape, and the wand hose is much easier to store and use. It would seem like having a reel would be nice, but after having it on the previous unit for 5 years, this storage method is far better for ease of actual deployment and packing up.
All in all I love this unit, the motor is strong and has been reliable on it's auto on-off so far. The ease of use and getting it deployed and working is very quick, especially compared to other units. Storage is great since it sits upright. I've already given my other powerwasher to a family member who didn't have one, I can't ever see myself choosing to use it over the Greenworks model, the difference feels akin to moving from Ikea furniture to solid Amish built items, less gangly and more solidly-cohesive.
Written by a customer while visiting greenworkstools.com
Posted by: Andy from Delaware
from Wilmington, Delaware
Gender:Male
Verified Purchase:Yes
So far, I love this pressure washer. It is easier to use than my old one. It holds a lot of soap and I don't have to turn the soap dispenser on and off like I did with my old one. The motor seems pretty powerful. I did my entire driveway and walkway and they look like new.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Budstang
from Windsor, Colorado
Gender:Male
Verified Purchase:Yes
Really nice Power Sprayer. The Soap dispenser isnt as good at foaming up, but overall , happy with my purchase. I have another Foaming dispenser so not an issue.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
My washer stopped running in the middle of my job
on May 26, 2021
Posted by: Mariacre
from Metuchen, NJ
Not sure what happened. I was cleaning my patio and the washer just stopped. I thought it had overheated so I waited about an hour....but it does not come on anymore.....
Response from greenworkstools.comBy Greenworks , Greenworks Customer Care, May 31, 2021
Hello Mariacre,
We are sorry to hear that you are experiencing an issue with your pressure washer. Unfortunately, your review is not detailed enough for us to know what the issue is, but we will try to cover all bases.
Here you will find some troubleshooting suggestions for you to try!
Cleaning Obstructed Nozzles: To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction. Removing Air from The Line /
Bleeding Out the Unit: Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
Lastly, ensure that the water source is fully opened and is at least 60PSI. There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure.
If you have tried these steps and are still experiencing issues, please contact Greenworks at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com so we may learn more about the circumstances in which the tool has failed and further assist you.
Thank you for your feedback!
We are sorry to hear that you are experiencing an issue with your pressure washer. Unfortunately, your review is not detailed enough for us to know what the issue is, but we will try to cover all bases.
Here you will find some troubleshooting suggestions for you to try!
Cleaning Obstructed Nozzles: To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction. Removing Air from The Line /
Bleeding Out the Unit: Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
Lastly, ensure that the water source is fully opened and is at least 60PSI. There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure.
If you have tried these steps and are still experiencing issues, please contact Greenworks at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com so we may learn more about the circumstances in which the tool has failed and further assist you.
Thank you for your feedback!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Poor quality and support
on May 26, 2021
Posted by: Rick5221
from Rockwood, Michigan
Gender:Male
Bought the unit in fall of 2020. Used a few times then the water outlet broke on motor. Contacted company by E-mail. I have not been contacted as of May 2021. I can not find replacement parts or support.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Care, May 27, 2021
Hello Rick5221,
We understand your frustration as we know your time is valuable. Our team has been working tirelessly to try and get to each waiting customer while giving everyone the attention their request requires and deserves. We want nothing less than to be able to assist our customers as quickly as possible. We can assure you that the delays currently taking place are not typical under normal circumstances. We know that this is not an ideal situation. If you have not yet heard back from us, please check your junk/spam folder our response may have landed there. If you are willing, please send a second request and ensure that your request has been submitted to info@greenworkstools.com and one of our team members will be in contact with you at the earliest opportunity to discuss this matter. We can also be reached at 1-888-909-6757. Currently, our hours of operation for our helpline are Monday to Friday 9 AM - 5 PM EST.
You can always ask us questions as well using the Q&A section on our website!
The Water Outlet Connector goes by part number 332031936. It can be purchased on our parts website using the following link. https://greenworks.ordertree.com/oil-cap-assembly-2000902.html
We understand your frustration as we know your time is valuable. Our team has been working tirelessly to try and get to each waiting customer while giving everyone the attention their request requires and deserves. We want nothing less than to be able to assist our customers as quickly as possible. We can assure you that the delays currently taking place are not typical under normal circumstances. We know that this is not an ideal situation. If you have not yet heard back from us, please check your junk/spam folder our response may have landed there. If you are willing, please send a second request and ensure that your request has been submitted to info@greenworkstools.com and one of our team members will be in contact with you at the earliest opportunity to discuss this matter. We can also be reached at 1-888-909-6757. Currently, our hours of operation for our helpline are Monday to Friday 9 AM - 5 PM EST.
You can always ask us questions as well using the Q&A section on our website!
The Water Outlet Connector goes by part number 332031936. It can be purchased on our parts website using the following link. https://greenworks.ordertree.com/oil-cap-assembly-2000902.html
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Second year-running great
on May 26, 2021
Posted by: patsloot
from Sylvania Ohio
Gender:Female
I bought this power washer last spring, 2020. Because of reading all the reviews, I was careful to drain it and store it properly over the winter. This spring 2021 it started right up and is running great. Wouldn't want to go thru a summer without it. Does all jobs I put it up to with good results.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com