Customer reviews from greenworkstools.com
Greenworks - Pro Brushless 2300 PSI (SGS Certified) 2.3 GPM Max / 1.2 GPM Electric Pressure Washer - Green
Average customer rating
4.5
(4,108 Reviews)
Rating breakdown 4,108 reviews
5 Stars
3,086
4 Stars
605
3 Stars
119
2 Stars
84
1 Star
214
91%of customers recommend this product.
(
3,344 out of
3,674)
Customer Reviews for Greenworks - Pro Brushless 2300 PSI (SGS Certified) 2.3 GPM Max / 1.2 GPM Electric Pressure Washer - Green
Customer Rating
1
Broke on first use
on June 10, 2021
Posted by: Desertdoc
from Austin, TX
Gender:Male
Stopped working after I turned it on for the first time. No tripped house breakers, according to troubleshooting guide, everything should be fine. Will not turn on.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Care, June 10, 2021
Hello Desertdoc,
We are sorry to hear that you are experiencing an issue with your pressure washer. Unfortunately, your review is not detailed enough for us to know what the issue is, but we will try to cover all bases. Here you will find some troubleshooting suggestions for you to try.
1. Cleaning Obstructed Nozzles: To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction.
2. Removing Air from The Line / Bleeding Out the Unit: Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
3.Lastly, ensure that the water source is fully opened and is at least 60PSI. There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure. Please note this product has a 3-year warranty from the date of purchase. If you have tried these steps and are still experiencing issues, please contact Greenworks at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com.
We are sorry to hear that you are experiencing an issue with your pressure washer. Unfortunately, your review is not detailed enough for us to know what the issue is, but we will try to cover all bases. Here you will find some troubleshooting suggestions for you to try.
1. Cleaning Obstructed Nozzles: To clean the nozzles, soak all your nozzles in a half and half mixture of warm water and white vinegar. Soak all the nozzles for about an hour and then proceed to poke your nozzle cleaning tool or paper clip through the end of the nozzle hole to poke out any debris. After you have done this, rinse them with warm water. Your nozzles will now be free of any obstructions causing the unit to malfunction.
2. Removing Air from The Line / Bleeding Out the Unit: Purge any excess air from the pump. Set up the unit as per usual and ensure you are not using an extension cord. Remove any nozzle that may be connected at the end of the wand. Make sure that you have a green light on the GFCI on the power cord. Turn your garden hose on but leave the pressure washer turned OFF. With the pressure washer turned off, squeeze on the trigger for about 3 minutes – allowing the water to run through the unit at no pressure. In doing so, you are bleeding the unit out of any air that may be stuck in the pump. After 3 minutes, turn the unit on. If it is running, reinstall one of your clean nozzles and continue using the unit.
3.Lastly, ensure that the water source is fully opened and is at least 60PSI. There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water going into the unit and prevent proper pressure. Please note this product has a 3-year warranty from the date of purchase. If you have tried these steps and are still experiencing issues, please contact Greenworks at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Still waiting for replacement, first pressure washer leaked oil everywhere
on June 9, 2021
Posted by: EricUT
Verified Purchase:Yes
The engine leaked oil all over the garage and driveway I was trying to pressure wash clean. The oil was clear so I didn't notice it until the water dried. Still waiting to get the unit replaced - painful customer experience for a pressure washer. Seemed like it could be good if I ever get it replaced... it has been a month already and no shipping info for a replacement.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 11, 2021
Hello EricUT,
Thank you for taking the time to share your experience. This is certainly concerning, and we are sorry to hear of this uncommon occurrence. Our team apologizes for the delay in addressing your concern but we're glad to see that you have called in and one of our helpline representatives was able to assist you regarding this matter. We appreciate you giving us the opportunity to do so!
If you require any additional support or have questions regarding a product, feel free to utilize our Q&A section or contact us at info@greenworkstools.com.
Thank you for taking the time to share your experience. This is certainly concerning, and we are sorry to hear of this uncommon occurrence. Our team apologizes for the delay in addressing your concern but we're glad to see that you have called in and one of our helpline representatives was able to assist you regarding this matter. We appreciate you giving us the opportunity to do so!
If you require any additional support or have questions regarding a product, feel free to utilize our Q&A section or contact us at info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Posted by: Got2dive
from East Amherst
Gender:Male
Verified Purchase:Yes
Very pleased with product My next door neighbor just ordered one as well.
Written by a customer while visiting greenworkstools.com
Posted by: Ricky0018
from Gilberts, IL
Gender:Male
Verified Purchase:Yes
Super easy to assemble but easier to use. Purchased it to wash our patio but I already cleaned sidewalks, washed cars, stripped old paint from door frame, and the list goes on. The only knock is on the customer service for order updates, called two times and spent a total of 4 hours waiting. . . when I finally did speak to someone I was put on hold twice for an additional 30 minutes each time.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Horrible.
on June 2, 2021
Posted by: SSamantha
from Harrisburg, PA
Gender:Female
Wheel fell of with normal use!! It came off the metal part from the welding. I haven’t even had this unit a year! It looks it it was corroded off due to water. Isn’t it supposed to withstand water?! It is a water pressure right?!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Care , June 3, 2021
Hello SSamantha,
We are sorry for the experience you had with our product. Know that this is not what we expect from our products and we urge you to contact our customer care using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right!
We are sorry for the experience you had with our product. Know that this is not what we expect from our products and we urge you to contact our customer care using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS), and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great Pressure Washer!
on June 2, 2021
Posted by: AZ Smiths
from Phoenix, AZ
Gender:Female
We received our Greenworks pressure washer about a month ago and we love it! We have been cleaning yard furniture, decking and our rugs got a good cleaning as well. This thing is awesome! Love the design and the ease of storing and moving the unit. It's also great to have the different nozzles in an easy to reach place. The hoses and electrical cords are all easy to put away and everything is neat and compact. Our yard looks amazing and I can't wait to try it out on our cars next. Thanks for making a great product!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
As powerful as gas models
on June 2, 2021
Posted by: KSH1
from Brooks, GA
The Greenworks Pro 3000-PSI electric pressure washer was very easy to assemble. The unit was as powerful as the gas models I have used previously. It cleaned several different surfaces with ease including concrete, stone and vinyl. I would highly recommend this pressure washer to anyone looking for an efficient and powerful pressure washer. Your family and neighbors will also enjoy the much quieter operation of this unit as well.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Chino, CA
Gender:Male
Verified Purchase:Yes
I like it and does the job in washing my car. Very robust and built well. The only thing I dislike is the delay of the pump turning on (3-5 seconds) the moment you engage the washer trigger. I find it annoying.
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com