Customer Reviews for Greenworks - Pro Brushless 2300 PSI (SGS Certified) 2.3 GPM Max / 1.2 GPM Electric Pressure Washer - Green
Customer Rating
1
Piece of Junk
on June 17, 2021
Posted by: Ed 6078
from Valparaiso, IN
Gender:Male
Don't waste your money. First time used it worked, Second time it worked after trouble shooting, third time didn't work. Tried all the troubleshooting advice with no luck. Threw it in the garbage.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Care, June 22, 2021
Hello Ed,
We are sorry to hear about your experience with this Pressure Washer. We do realize that you have since disposed of your unit. However, if you or any other readers ever find that something like this has happened when using any of our products, please contact our customer support center as soon as possible. This string trimmer carries a 3-year warranty from the date of purchase. We take issues like these very seriously and will always investigate further to see how we can assist you. To share the issue you have encountered, please give our Customer Care team a call at 1-888-909-6757 (1-888-90WORKS). Thank you for your feedback!
This is by far the best pressure washer I have ever used. The auto shut off when not in use was a surprising and unexpected thing. My father owns a large hotsy pressure washer. It has a boiler to heat water and is great for large industrial machines. However it doesn’t have an auto shut off so you have to make sure not to leave the machine on without the water flowing. I had an old residential one which the pump went out on. The Greenworks washer is very simple to use. It is powerful enough for home use yet light and small enough to move around and store. My only complaint is the soap. While I love the one board soap tank. It uses quite a bit of soap. My more than an other washer I have used. The way it is designed the soap is used everytime the water flow is low. I find this often leaves soap residue because with the auto shut off. It takes a second of water flowing before it kicks on. This draws the soap into the line when I really don’t want it to. I simple fix may be to add a flow value to turn on off and control the amount of soap the machine draws. Other than that I love it and will recommend it to anyone.
Much stronger stream than you can get with a hose but I was disappointed with its range. To really get the grime, baked on dirt and pollen/sidewalk stains, I had to have the nozzle about 4-6” away from the area. It works great when you can achieve that distance but it was useless to reach the second story and eaves of my house. But it’s light to move about and much more pleasant to use than gas powered washers I have rented before. I’m happy with the purchase but wish it was less expensive because of its limited areas I can use it.
It works ok but the delay in power spray makes it awkward
on June 14, 2021
Posted by: new to power washing
Gender:Male
Verified Purchase:Yes
The machine was easy to assemble and seem well built, but the power level doesn't seem as strong as you would expect. Additionally, the 3-4 second delay between pulling the trigger and the power spray is really inconvenient and makes for an odd working experience.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Support, August 10, 2021
Hello,
Thank you for your review. We appreciate your honest feedback and are sorry to hear that you are feeling slightly let down by this unit. There are a few simple factors that may affect the pressure. 1) Ensure a nozzle is connected. 2) Ensure that the water source is fully opened and is at least 60PSI. 3) There should be 10' of unrestricted garden hose between the hose connection and the unit, any kinks will prevent the flow of water from going into the unit and prevent proper pressure. 4) Always use a 5/8 or 1" garden hose. This unit utilizes our auto on/off feature which allows the pump to rest when not in use. If you're interested in a more gas-style pump (continuous run) please consider checking out our 2700PSI and 3000PSI models! If you have any questions at all for us, please do not hesitate to reach out. We can be reached by calling 1-888-909-6757 (1-888-90WORKS) or by sending an email to info@greenworkstools.com.
I received the power washer a few months ago and it works as advertised. The assembly was straightforward and it is easy to use! The unit has strong power and works consistently each time I have used it. My driveway, garage, and first floor of my home have never been cleaner! Has anyone tried reaching their second floor level? I would definitely recommend this power washer to others.
Having recently purchased a mountain home, it was obvious that the deck, while well built and in good condition, was weathered, dirty and needed power washing and a penefin oil application. The deck is made of Brazilian Walnut, and the 1800psi washer I borrowed from a friend was simply not up to the task of cleaning the deck efficiently. I gave up with that machine and set out to research power washers. I did not want the hassle of a gas powered power washer, and after a lot of internet research I chose the Pro 2799 from Greenworks. WOW! What a difference! It has plenty of power, and functioned flawlessly as I powered through my project. It seems the deck had not been power washed in a long time, but now should be an easy task once in the spring and once in the fall. By the way, the unit is well packaged and easy to put together. Thanks!
Missing parts when opened box. I bought this on May 10th 2021 and when I opened it a few weeks later to use I discovered there were some parts missing. The pamphlet says not to return it to store to contact Greenworks instead. I did and am awaiting response back.
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Greenworks Customer Care, June 14, 2021
Hello GoodPrince63,
Thank you for your feedback. Sorry to hear that some parts were missing as well as well as the delay in responding to your email. We have recently encountered a very high volume of emails and phone calls. While our team has been working tirelessly to appropriately address each one. We do ask for your continued patience during this time. If you have not yet done so, please send a second request and ensure that your request has been submitted to info@greenworkstools.com and one of our team members will be in contact with you at the earliest opportunity to discuss this matter. Ensure that you have also checked your junk/spam folder just in case our reply landing into that folder.