Customer Reviews for Greenworks - Pro Brushless 2300 PSI (SGS Certified) 2.3 GPM Max / 1.2 GPM Electric Pressure Washer - Green
Customer Rating
4
Great product...
on November 30, 2022
Posted by: Toye
Great product, works fine. However I can't figure how the soap tank works. Wil appreciate any help
Pros: Cost-Saver
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, December 1, 2022
Hello Toye
Thank you for taking the time to post your review. We are glad to hear you are enjoying the performance of this pressure washer! The soap tank will only release if you use the black soap nozzle. If you add any other nozzle or a high-pressure soap applicator the soap tank will not be activated. Should you have any further questions or warranty needs, please speak to Greenworks Customer Experience Agent at 1-888-909-6757 (1-888-90WORKS). They're always happy to provide help.
Generally it works ok for a 1.2 gpm pressure washer, but there are design and functional issues.
Soap dispenser never worked, in either position
Wish the grip had a lock to keep “on”
Water inlet is too low, after putting a quick-release on, in the upright position the hose touches ground. Either rotate inlet or up a bit.
Cart is a bit too large given the actual size of machinery
Wish there were incorporated reels for both the power cord and the water line, esp given the amount of open area of cart. The elastic for water line will break one day given it is wet and stretched over metal edges.
The power cord ears are too old school vacuum cleaner style, needs power retracting.
Needs a more positive locking grip for wand storage, could provide grips for additional guns/wands
Generally ok but had higher ergonomic and functional expectations given the advertising and marketing.
Response from greenworkstools.comBy Greenworks, January 19, 2024
Hello Mojiko,
Thank you for taking the time to share your experience! We are sorry to hear that your purchase fell below expectations, and we would like to hear more about your experience to see how we can do better in the future. If you are willing, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call Greenworks at 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to carry on the conversation!
Works good enough. Though lets not fool ourselves, that hose is going to Find drive you nuts with how tangled up out gets, I don't care what they say about it.
The reason for the low ranking? Because I can not find the manual anywhere online, and I want to put the tool to bed for winter. Yes, I know I have a manual somewhere, I never throw them out, I just can't find it right now. Why not have a manual link on every page with a product or under support like almost everyone else?
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, November 21, 2022
Hello Dargon,
Thank you for sharing your concerns! We have requested that the manual be uploaded to the product page. In the meantime, please feel welcome to give us a call at 1-888-909-6757 (1-888-90WORKS) and one of our team members would be happy to send it to you via email.
I expected more from the more expensive pro version. it still can take some time for the pump to get to 100% and it still is a bit loud while spooling up. A lot of surges as well.
It’s built well, and like all GW tools operation is easy and as stated in the description of it. Much better than a gas model so powerful. I really like this!
So far works as promised. Very powerful but light weight so a small gal can get it out the cellar steps. Did a terrific job on my boat bottom. Blasted off a season’s worth of moss and slime in one pass and the turbo nozzle took off all the loose bottom paint, which will save me a ton of time commissioning it in the spring. No sanding needed! And be careful with that nozzle - don’t use it on anything painted unless your intent is to strip.