Customer reviews from greenworkstools.com
Greenworks - Pro Brushless 2300 PSI (SGS Certified) 2.3 GPM Max / 1.2 GPM Electric Pressure Washer - Green
Average customer rating
4.5
(4,108 Reviews)
Rating breakdown 4,108 reviews
5 Stars
3,087
4 Stars
604
3 Stars
119
2 Stars
84
1 Star
214
91%of customers recommend this product.
(
3,344 out of
3,674)
Customer Reviews for Greenworks - Pro Brushless 2300 PSI (SGS Certified) 2.3 GPM Max / 1.2 GPM Electric Pressure Washer - Green
Customer Rating
1
Cheep Parts
on May 4, 2023
Posted by: Bunker69
from Atlanta
Gender:Male
I bought my power washer last fall and obviously didn't use it over the winter. When I used it this spring, the hose had a leak and the turbo washer worked once. I called customer service and was on the phone for 45minutes for a supervisor to say that they are wearoutable parts and they aren't covered. That I could buy their replacement parts. Stand behind your parts GW!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Customercare, GreenWorksTools , May 5, 2023
Hello Bunker69,
We're sorry about the issues you've experience with our wearable parts. For the turbo nozzles this is an issue that you can remedy by simply cleaning the tip. First soap the nozzle in a water vinegar solution to dissolve any calcium buildup. Then you want to take the nozzle/tip cleaner pin or a similar utensil (unfolded paper clip) and rinse the nozzle under water as you clean the out the hole with the pin. Even a small bit of debris may cause issues with the turbo nozzles and should be cleaned regularly. In terms of the hose this is a considered a wearable part and is not covered under warranty. This is not just a Greenworks practise this is industry standards. Our poly-flex hose that is included with this unit is made in the USA and designed for durability and reliability. However, proper handling and storage are still necessary. Please note if you purchase a new hose or nozzle direct from us it will come with a 1-year warranty which is above industry standards:
https://www.greenworkstools.com/products/30-foot-high-pressure-washer-hose-5207002-b?_pos=1&_sid=1f789dbac&_ss=r
https://www.greenworkstools.com/products/4500-psi-turbo-nozzle?_pos=1&_psq=turbo&_ss=e&_v=1.0
Hope this information has helped!
We're sorry about the issues you've experience with our wearable parts. For the turbo nozzles this is an issue that you can remedy by simply cleaning the tip. First soap the nozzle in a water vinegar solution to dissolve any calcium buildup. Then you want to take the nozzle/tip cleaner pin or a similar utensil (unfolded paper clip) and rinse the nozzle under water as you clean the out the hole with the pin. Even a small bit of debris may cause issues with the turbo nozzles and should be cleaned regularly. In terms of the hose this is a considered a wearable part and is not covered under warranty. This is not just a Greenworks practise this is industry standards. Our poly-flex hose that is included with this unit is made in the USA and designed for durability and reliability. However, proper handling and storage are still necessary. Please note if you purchase a new hose or nozzle direct from us it will come with a 1-year warranty which is above industry standards:
https://www.greenworkstools.com/products/30-foot-high-pressure-washer-hose-5207002-b?_pos=1&_sid=1f789dbac&_ss=r
https://www.greenworkstools.com/products/4500-psi-turbo-nozzle?_pos=1&_psq=turbo&_ss=e&_v=1.0
Hope this information has helped!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great product!
on May 3, 2023
Posted by: Anonymous
from Mishawaka, IN
Gender:Male
I love how this works! It helps get the jobs done faster!
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
Not as powerful as described
on May 2, 2023
Posted by: mooni
Seems you can only get a response if you write a review. I was inquiring about returning it since it is not as powerful as my 2030 psi, 14.6 gpm SunJoe. I only wanted this machine for slightly more power, and this machine has the same or slightly less power, so it does me no good. The gun is also a huge pain. Whenever you release the gun and then reengage you have to wait a couple of seconds to power back up. I have owned 4 pressure washers over my life (some electric and some gas) and never had this happen. The overall design is good and putting it together was easy. I want to return it and do not feel I should be charged to return it, given the way the gun operates and the overall pressure.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 2, 2023
Hello mooni,
Thank you for sharing your experience with this pressure washer. We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. We are sorry to hear that the unit has not fully met your expectations. It is unfortunate to read that you are looking to return the unit, if you wish to address your concerns directly with one of our product specialists first, please give us a call at 1-888-909-6757 (1-888-90WORKS). We would be happy to help!
Thank you for sharing your experience with this pressure washer. We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve moving forward. We are sorry to hear that the unit has not fully met your expectations. It is unfortunate to read that you are looking to return the unit, if you wish to address your concerns directly with one of our product specialists first, please give us a call at 1-888-909-6757 (1-888-90WORKS). We would be happy to help!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Different level electric pressure washer
on May 2, 2023
Posted by: howardliv
from Florida
Gender:Male
I go through about one electric pressure washer a year. I decided to spend more and get a more substantial one. Wow, this thing is awesome in every way. I was somewhat worried about the noise level as the motor is always running. However, it is very quiet and the pressure is amazing. Just like a gas unit without all the mess. Also, I love that it stores vertical so stores nicely in my garage when not in use.
Pros: Convenient, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Impressive machine
on April 28, 2023
Posted by: nands
from Shoreham, Vermont
Gender:Male
I ordered this unit on Saturday and received it on Tuesday, set it up and put it to work for the next two days washing my 12' x 24' deck, railing, stairs and concrete patio. This unit worked flawlessly. I am totally impressed with the performance of this pressure washer.
The only thing I would say could be an issue is the length of the water supply tube that has no support near the connection point. It just seemed like it could put excessive strain on the pump casting. I fabricated a simple clamp to add under an already existing screw (see photo). I had noticed the company had already done a similar reinforcement to the pressure outlet tube. All and all an excellent machine!
Pros: Convenient, Cost-Saver, Easy to Use, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great alternative to gas
on April 27, 2023
Posted by: Sam wise
from Michigan
Gender:Male
So far this pressure washer has been great. Powerful enough to tackle my driveway, deck and siding with cleaning power and I don't have to bother with gas!
Pros: Convenient, Easy to Use, Environmentally Safe, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great value!
on April 26, 2023
Posted by: Herman32
from Flemingsburg, ky
Gender:Male
This power washer offers twice the performance of similar gas powered power washers of the same price, and doesn't make you deaf!
Pros: Convenient, Easy to Use, Quiet
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Casting broke!
on April 25, 2023
Posted by: Broken
from NJ
GPW2300 the water outlet casting broke and the hose will not connect.
looks like the entire motor and pump need to be replaced it is all one cast piece.
Please reply to my email with price of part.
looks like the entire motor and pump need to be replaced it is all one cast piece.
Please reply to my email with price of part.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, April 25, 2023
Hello Broken
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please contact Greeworks at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to speaking to you.
Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please contact Greeworks at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to speaking to you.
Written by a customer while visiting greenworkstools.com