Customer reviews from greenworkstools.com
Greenworks - Pro Brushless 2300 PSI (SGS Certified) 2.3 GPM Max / 1.2 GPM Electric Pressure Washer - Green
Average customer rating
4.5
(4,108 Reviews)
Rating breakdown 4,108 reviews
5 Stars
3,087
4 Stars
604
3 Stars
119
2 Stars
84
1 Star
214
91%of customers recommend this product.
(
3,344 out of
3,674)
Customer Reviews for Greenworks - Pro Brushless 2300 PSI (SGS Certified) 2.3 GPM Max / 1.2 GPM Electric Pressure Washer - Green
Customer Rating
1
Cannot get the spray wand attached
on June 21, 2023
Posted by: AHS757
from Westphalia MO
Gender:Female
I bought this and the connector for the spray wand doesn't appear to have the correct fitting on it to attach to the sprayer. The detergent bottle goes on just fine and has a different fitting, with slots and grooves. The wand just has the two tabs that have no notches or grooves to work with the threads. So I have no clue if it works or not.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, June 21, 2023
Hello AHS757,
Thank you for reaching out to us! We are sorry to hear of the experience you are having.
To attach the wand to the gun handle follow the steps below.
1.Insert the male end of the wand into the female bayonet outlet firmly.
2. While pushing in the wand firmly, turn clockwise until tabs lock into place to ensure a leak-free connection.
If this does not resolve the issue, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS).
Thank you for reaching out to us! We are sorry to hear of the experience you are having.
To attach the wand to the gun handle follow the steps below.
1.Insert the male end of the wand into the female bayonet outlet firmly.
2. While pushing in the wand firmly, turn clockwise until tabs lock into place to ensure a leak-free connection.
If this does not resolve the issue, please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Does the job right!
on June 19, 2023
Posted by: Rob81
from Erie, PA
Gender:Male
I am very happy with the results from using this power washer. It does the job right and the driveway and deck look great!
Pros: Easy to Use, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Broken part
on June 18, 2023
Posted by: Maria H
Gender:Female
Need to replace this part is broken. Can ypu help me please
I would recommend this to a friend!
Response from greenworkstools.comBy Customer Care, June 19, 2023
Hello Maria H,
We are sorry to hear that you are experiencing difficulties with your pressure washer. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. Please note that this product does carry a 3-year warranty from the date of purchase. We would encourage you to speak to a Greenworks agent to go through troubleshooting steps with you and to find the necessary part to get your pressure washer working again please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS).
We are sorry to hear that you are experiencing difficulties with your pressure washer. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. Please note that this product does carry a 3-year warranty from the date of purchase. We would encourage you to speak to a Greenworks agent to go through troubleshooting steps with you and to find the necessary part to get your pressure washer working again please contact us directly through chatbot on www.greenworkstools.com that will direct you to a live agent or call us at 1-888-909-6757 (1-888-90WORKS).
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Easy to assemble. Excellent pressure
on June 15, 2023
Posted by: Murph345
from Pocatello, Idaho
Gender:Male
I bought this for use around the house but really to wash my Polaris rzr after heading out into the woods.
Pros: Convenient, Cost-Saver, Easy to Use, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great machine!
on June 15, 2023
Posted by: Teek1289
from Trevorton, Pa
Gender:Female
Just bought this today. Easy to assemble. Works like a charm! I like that it comes with a variety of nozzles.
Pros: Convenient, Easy to Use, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Solid Tool and Strong Value
on June 13, 2023
Posted by: Fizzbin
from Virginia
I'm old school, so the thought of "electric" + "water" is fundamentally wrong to me. But after buying (and ultimately trashing) two "traditional" gas-powered pressure washers, the GW 1600 was recommended by a co-worker. I've had mine for 5 years and have never had a performance problem! I use it all the time: deck, patio, porch, driveway, pool deck, pool & patio furniture, washing siding & cars... if it's dirty, I'm going to pressure wash that bad boy!
Based on it's small (or "compact" as the marketing department would say) size and light weight, I was prepared to get a year, maybe two out of it and then have to regularly replace it, but the cost math was still better than dropping major $ on a heavy gas monster.
5 years + down the road with my first unit and I've gotten well more than my money's worth!
Pros: Convenient, Cost-Saver, Easy to Use
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
This old lady loves it!
on June 11, 2023
Posted by: Linedancer
from Foley, AL
Gender:Female
Easy to assemble and use. Since I had never used one before, it took a little experimenting with the various attachments. The turbo attachment took care of all the green on my white lattice skirting on my shed. I also used it on a small sidewalk but ordered a surface cleaner attachment which should make the rest of that job and driveway much faster. My only complaint came from my trigger finger the next day.
Pros: Easy to Use, Effective, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
housing failure
on June 9, 2023
Posted by: RAM C
from Whitesburg KY
Gender:Male
I friend of mine bought me this as a gift for my birthday two years ago and the sparingly used it. the motor housing broke just "Jrands" showed in his review. I called and because I don't have receipt since it was a gift I am not covered under warranty. and they don't have the motor housing to even think of buying a replacement.
this sucks.. would not recommend
Response from greenworkstools.comBy Greenworks, June 9, 2023
Hello RAM C,
Thank you for your feedback. We are sorry to hear that you have experienced an issue with this product and that you were unsatisfied with the customer service experience that you had. There is truly no intent to disappoint our customers, we advise our customers, to hold on to a copy of their receipt for the duration of the warranty, just in case. Receipts, serial, and model numbers are required information for all warranty claims. This information is necessary to keep an accurate record of which items and model numbers are defective and is ultimately for your safety and reduces fraudulent acts. Some stores can look up the purchase receipt, but unfortunately, this is not guaranteed so we always suggest the receipt in a safe place or to keep photos for your record in case the warranty ever needs to be addressed. Sorry to hear of this issue and are grateful for your feedback!
Thank you for your feedback. We are sorry to hear that you have experienced an issue with this product and that you were unsatisfied with the customer service experience that you had. There is truly no intent to disappoint our customers, we advise our customers, to hold on to a copy of their receipt for the duration of the warranty, just in case. Receipts, serial, and model numbers are required information for all warranty claims. This information is necessary to keep an accurate record of which items and model numbers are defective and is ultimately for your safety and reduces fraudulent acts. Some stores can look up the purchase receipt, but unfortunately, this is not guaranteed so we always suggest the receipt in a safe place or to keep photos for your record in case the warranty ever needs to be addressed. Sorry to hear of this issue and are grateful for your feedback!
Written by a customer while visiting greenworkstools.com