Customer reviews from greenworkstools.com
Greenworks - Brushless 2300 PSI 2.3 GPM Max/ 1.2 GPM Electric Pressure Washer - Green
Average customer rating
4.6
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,416
4 Stars
269
3 Stars
44
2 Stars
29
1 Star
60
93%of customers recommend this product.
(
1,533 out of
1,644)
Customer Reviews for Greenworks - Brushless 2300 PSI 2.3 GPM Max/ 1.2 GPM Electric Pressure Washer - Green
Customer Rating
5
Great features and get even the toughest jobs done one pass ..
on May 23, 2021
Posted by: POWER TO THE MAX
Bought it today and did some work after set up ...Great results in minutes .
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Where is the soap unit?
on July 3, 2022
Posted by: PepGarden
from Albany, GA
Gender:Female
Sorry but it truly sucks that you do not mention that you need an extra part for soap. That information is not on the box or in the assembly instructions. I am sorry but an attachment of the wand is dumb. You should make it clear that the soap is not mixed in a tank. My unit is assembled but unused. I want my money back!!
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, Customer Care, July 4, 2022
Hello PepGarden
Thank you for bringing your concerns to our attention. We're very sorry to hear that this model did not meet your expectations.
There is a soap suction tube on the side of the unit. To use the soap, mix it in a pale and insert the tube. Install the soap nozzle and you're ready to go. Please review the instructions below for using the soap.
1. Put the machine vertically on a flat surface.
2. Put the end of the siphon hose into a detergent container (not included).
3. Install the soap spray tip onto the wand.
4. The machine will suck detergent automatically when you use the spray gun.
NOTE: Do the instructions on the solution bottle to prepare detergent.
NOTE: Soap/detergent can only be applied with this machine when the black nozzle (75 degrees) is installed.
It's worth noting, you can always ask us questions here as well using the Q&A section on our website or on Amazon. Hope this helps!
Thank you for bringing your concerns to our attention. We're very sorry to hear that this model did not meet your expectations.
There is a soap suction tube on the side of the unit. To use the soap, mix it in a pale and insert the tube. Install the soap nozzle and you're ready to go. Please review the instructions below for using the soap.
1. Put the machine vertically on a flat surface.
2. Put the end of the siphon hose into a detergent container (not included).
3. Install the soap spray tip onto the wand.
4. The machine will suck detergent automatically when you use the spray gun.
NOTE: Do the instructions on the solution bottle to prepare detergent.
NOTE: Soap/detergent can only be applied with this machine when the black nozzle (75 degrees) is installed.
It's worth noting, you can always ask us questions here as well using the Q&A section on our website or on Amazon. Hope this helps!
Written by a customer while visiting greenworkstools.com
Posted by: JamesJ
from Portland, Maine
Gender:Male
Verified Purchase:Yes
Works well it’s powerful but the delay for the motor to rev up each time you press the trigger is an absolute annoyance. It also only really seems to clean well with the turbo nozzles the others seem futile
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Greenworks Customer Service, July 20, 2021
Hello JamesJ,
Thank you for your feedback. Sorry to hear of your experience. While it is normal to have a very slight delay from when you pull the trigger, however; anything excessive may not be normal. One reason for the delay may be due to the pressure from your water supply as this machine require at least 45-60 PSI of pressure. For further assistance, please contact our customer service helpline at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com.
Thank you for your feedback. Sorry to hear of your experience. While it is normal to have a very slight delay from when you pull the trigger, however; anything excessive may not be normal. One reason for the delay may be due to the pressure from your water supply as this machine require at least 45-60 PSI of pressure. For further assistance, please contact our customer service helpline at 1-888-909-6757 (1-888-90WORKS) or by email on info@greenworkstools.com.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Not happy with purchase
on December 10, 2021
Posted by: MLSM
from Jackson Louisiana
Gender:Female
The first one we brought home had a water leak. Returned and got another one only to have a leak from another place. Returning it today.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks, Customer Care, December 10, 2021
Hello MLSM,
Thank you for your review. We are very sorry to hear about this experience. We would truly be interested in hearing more about these issues. Especially, since it seems that you received two units experiencing similar problems. If you are interested in discussing these issues directly with our team, please give us a call at 1-888-909-67857 or send an email using the customer contact form located on our website. We look forward to hearing from you.
Thank you for your review. We are very sorry to hear about this experience. We would truly be interested in hearing more about these issues. Especially, since it seems that you received two units experiencing similar problems. If you are interested in discussing these issues directly with our team, please give us a call at 1-888-909-67857 or send an email using the customer contact form located on our website. We look forward to hearing from you.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Cheep Parts
on May 4, 2023
Posted by: Bunker69
from Atlanta
Gender:Male
I bought my power washer last fall and obviously didn't use it over the winter. When I used it this spring, the hose had a leak and the turbo washer worked once. I called customer service and was on the phone for 45minutes for a supervisor to say that they are wearoutable parts and they aren't covered. That I could buy their replacement parts. Stand behind your parts GW!
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Customercare, GreenWorksTools , May 5, 2023
Hello Bunker69,
We're sorry about the issues you've experience with our wearable parts. For the turbo nozzles this is an issue that you can remedy by simply cleaning the tip. First soap the nozzle in a water vinegar solution to dissolve any calcium buildup. Then you want to take the nozzle/tip cleaner pin or a similar utensil (unfolded paper clip) and rinse the nozzle under water as you clean the out the hole with the pin. Even a small bit of debris may cause issues with the turbo nozzles and should be cleaned regularly. In terms of the hose this is a considered a wearable part and is not covered under warranty. This is not just a Greenworks practise this is industry standards. Our poly-flex hose that is included with this unit is made in the USA and designed for durability and reliability. However, proper handling and storage are still necessary. Please note if you purchase a new hose or nozzle direct from us it will come with a 1-year warranty which is above industry standards:
https://www.greenworkstools.com/products/30-foot-high-pressure-washer-hose-5207002-b?_pos=1&_sid=1f789dbac&_ss=r
https://www.greenworkstools.com/products/4500-psi-turbo-nozzle?_pos=1&_psq=turbo&_ss=e&_v=1.0
Hope this information has helped!
We're sorry about the issues you've experience with our wearable parts. For the turbo nozzles this is an issue that you can remedy by simply cleaning the tip. First soap the nozzle in a water vinegar solution to dissolve any calcium buildup. Then you want to take the nozzle/tip cleaner pin or a similar utensil (unfolded paper clip) and rinse the nozzle under water as you clean the out the hole with the pin. Even a small bit of debris may cause issues with the turbo nozzles and should be cleaned regularly. In terms of the hose this is a considered a wearable part and is not covered under warranty. This is not just a Greenworks practise this is industry standards. Our poly-flex hose that is included with this unit is made in the USA and designed for durability and reliability. However, proper handling and storage are still necessary. Please note if you purchase a new hose or nozzle direct from us it will come with a 1-year warranty which is above industry standards:
https://www.greenworkstools.com/products/30-foot-high-pressure-washer-hose-5207002-b?_pos=1&_sid=1f789dbac&_ss=r
https://www.greenworkstools.com/products/4500-psi-turbo-nozzle?_pos=1&_psq=turbo&_ss=e&_v=1.0
Hope this information has helped!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great Value, Great Price
on August 26, 2023
Posted by: Gaar
from Morgantown West Virginia
Gender:Male
I bought this, this month. Easy to put together. Only had it 2 days have yet to use.
Pros: Convenient, Cost-Saver, Easy to Use, Environmentally Safe, Powerful
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
The high pressure fitting cracked the first time using.
on April 2, 2024
Posted by: Rick H74
from Eldorado IL
Gender:Male
This was bought in the fall. Got it out to use this spring and it would start and when the trigger was pulled it would shut off, almost like it had to much pressure. It would take a couple of minutes before it would start again. After about 10 mins the high pressure fitting cracked by the soap attachment fitting.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, April 4, 2024
Hello RickH74,
We appreciate you letting us know and we apologize for your experience. We see that you have been in contact, and the Customer Experience team are doing their best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
We appreciate you letting us know and we apologize for your experience. We see that you have been in contact, and the Customer Experience team are doing their best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. We thank you for your patience and understanding as we work to improve this experience for you. Please keep us updated.
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Registration Process is bad
on March 21, 2025
Posted by: Bonhomme Richard
Gender:Male
[This review was collected as part of a promotion.] Funny how they want you to review the product before you use it. Product registration page is cumbersome and slow. Hope the product works better than the website.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, March 21, 2025
Hello Bonhomme Richard.
Thank you for choosing Greenworks for your lawn care needs. We want to be transparent about why we are asking for this feedback. We are not just looking for a quick review; we are genuinely seeking your input to improve the product. We would love to hear what you think of the Greenworks pressure washer when you have a chance to use it a few times.
We appreciate hearing from our consumers and honest feedback, we will take your comments into consideration as we work to improve our registration page. If you have any more thoughts or suggestions, feel free to reach out by Live Chat on Greenworks Tools website (www.greenworkstools.com) or call 1-888-909-6757. Thanks again for your support!
Thank you for choosing Greenworks for your lawn care needs. We want to be transparent about why we are asking for this feedback. We are not just looking for a quick review; we are genuinely seeking your input to improve the product. We would love to hear what you think of the Greenworks pressure washer when you have a chance to use it a few times.
We appreciate hearing from our consumers and honest feedback, we will take your comments into consideration as we work to improve our registration page. If you have any more thoughts or suggestions, feel free to reach out by Live Chat on Greenworks Tools website (www.greenworkstools.com) or call 1-888-909-6757. Thanks again for your support!
Written by a customer while visiting greenworkstools.com