Customer reviews from greenworkstools.com
Greenworks - Brushless 2300 PSI 2.3 GPM Max/ 1.2 GPM Electric Pressure Washer - Green
Average customer rating
4.6
(1,818 Reviews)
Rating breakdown 1,818 reviews
5 Stars
1,416
4 Stars
269
3 Stars
44
2 Stars
29
1 Star
60
93%of customers recommend this product.
(
1,533 out of
1,644)
Customer Reviews for Greenworks - Brushless 2300 PSI 2.3 GPM Max/ 1.2 GPM Electric Pressure Washer - Green
Posted by: Skip Porter
Verified Purchase:Yes
Might be the best electric pressure washer out there. Works real good. Turbo nozzle was bad and they replaced it right away.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Second year-running great
on May 26, 2021
Posted by: patsloot
from Sylvania Ohio
Gender:Female
I bought this power washer last spring, 2020. Because of reading all the reviews, I was careful to drain it and store it properly over the winter. This spring 2021 it started right up and is running great. Wouldn't want to go thru a summer without it. Does all jobs I put it up to with good results.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Replaced gas PW with this electric one, so far it's great!
on October 6, 2021
Posted by: garyb
from Altamonte Springs, FL
Gender:Male
Verified Purchase:Yes
I replaced a gas 3000 psi pressure washer with this 2300 psi electric. I was a little skeptical the strength would not be enough, but after doing a driveway, sidewalk, and lots of brick and stone it's performed great. The reason for the switch to electric was my wife wanted to contribute to pressure washing but the gas pressure washer was not manageable. This is compact, light, and very easy to use. We're only using this around our house, which is under trees in florida, so lots of algae and mildew to clean, and this is a great fit. I would recommend it for homeowners.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
3
bought the industrial version because the home use greenworks pro is junk
on August 10, 2022
Posted by: Kirkkustoms
Verified Purchase:Yes
I had to buy this industrial grade version because I went thru 4 of the non industrial pro versions over the course of 2 years. So far this one is holding up but we shall see in the next few months...
Response from greenworkstools.comBy Greenworks, Customer Care, August 10, 2022
Hello Kirkkustoms,
Thank you for your review, we appreciate your honest feedback. It is unfortunate to hear about this experience. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. Please note all pressure washers purchased prior to 2020 have a 1-year warranty and units purchased 2020 and on will have a 3-year warranty from the date of purchase. We would be interested in hearing more about this situation. To discuss this issue further, please contact Customer Care at 1-888-909-6757 (1-888-90WORKS).
We would be happy to help!
Thank you for your review, we appreciate your honest feedback. It is unfortunate to hear about this experience. Quality is at the heart of everything that we do, and the safety and satisfaction of our customers is number one. Please note all pressure washers purchased prior to 2020 have a 1-year warranty and units purchased 2020 and on will have a 3-year warranty from the date of purchase. We would be interested in hearing more about this situation. To discuss this issue further, please contact Customer Care at 1-888-909-6757 (1-888-90WORKS).
We would be happy to help!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
housing failure
on June 9, 2023
Posted by: RAM C
from Whitesburg KY
Gender:Male
I friend of mine bought me this as a gift for my birthday two years ago and the sparingly used it. the motor housing broke just "Jrands" showed in his review. I called and because I don't have receipt since it was a gift I am not covered under warranty. and they don't have the motor housing to even think of buying a replacement.
this sucks.. would not recommend
Response from greenworkstools.comBy Greenworks, June 9, 2023
Hello RAM C,
Thank you for your feedback. We are sorry to hear that you have experienced an issue with this product and that you were unsatisfied with the customer service experience that you had. There is truly no intent to disappoint our customers, we advise our customers, to hold on to a copy of their receipt for the duration of the warranty, just in case. Receipts, serial, and model numbers are required information for all warranty claims. This information is necessary to keep an accurate record of which items and model numbers are defective and is ultimately for your safety and reduces fraudulent acts. Some stores can look up the purchase receipt, but unfortunately, this is not guaranteed so we always suggest the receipt in a safe place or to keep photos for your record in case the warranty ever needs to be addressed. Sorry to hear of this issue and are grateful for your feedback!
Thank you for your feedback. We are sorry to hear that you have experienced an issue with this product and that you were unsatisfied with the customer service experience that you had. There is truly no intent to disappoint our customers, we advise our customers, to hold on to a copy of their receipt for the duration of the warranty, just in case. Receipts, serial, and model numbers are required information for all warranty claims. This information is necessary to keep an accurate record of which items and model numbers are defective and is ultimately for your safety and reduces fraudulent acts. Some stores can look up the purchase receipt, but unfortunately, this is not guaranteed so we always suggest the receipt in a safe place or to keep photos for your record in case the warranty ever needs to be addressed. Sorry to hear of this issue and are grateful for your feedback!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Worth it for the price!
on August 24, 2023
Posted by: Vincent and Victoria
Gender:Male
[This review was collected as part of a promotion.] I am beyond impressed with the 1900 psi electric pressure washer! It's an absolute powerhouse when it comes to cleaning tasks. From washing my car to sprucing up my deck, this machine gets the job done with ease. The pressure output is just right for tackling various surfaces without causing damage. What I love most is its user-friendly design — setting it up was a breeze, and the controls are intuitive. The compact size makes storage a non-issue, and the hose length provides ample reach. This pressure washer has become an indispensable tool in my cleaning arsenal. I highly recommend it to anyone in need of a reliable and efficient cleaning solution!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Great when it works, then it doesn't.
on December 11, 2023
Posted by: croe6262
Gender:Male
Bought the unit at the end of September. Used three times about 40 minutes each washing down the patio, then the pump failed (December). Expected way more from this unit.
Response from greenworkstools.comBy Greenworks, December 12, 2023
Hello croe6262,
We are sorry to hear that you are experiencing an issue with your pressure washer. It sounds like you will need to contact us directly some further information would be required to be better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS) or by chat on www.greenworkstools.com. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information
We are sorry to hear that you are experiencing an issue with your pressure washer. It sounds like you will need to contact us directly some further information would be required to be better assist. Please allow our team to gather some further details so that we can help find a resolution for you. We kindly ask that you give us a call at 1-888-909-6757 (1-888-90WORKS) or by chat on www.greenworkstools.com. All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Very very bad and shoddy machine. Different model number, open box damage
on April 15, 2022
Posted by: AnnRuth
from Sacramento, California
Gender:Female
Verified Purchase:Yes
NON WORKING PRODUCT, ONE MONTH LATER NO RESOLUTION AND I WAS PROVIDED WITH INFORMATION THAT WAS NOT TRUE.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks , Customer Caare, April 18, 2022
Hello AnnRuth,
Thank you for taking the time to share your experience. We are sorry that your order arrived with some cosmetic imperfections. We see that our team is working towards resolving the concerns that you have brought to our attention in a timely manner. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We really appreciate you letting us know and apologize for your experience. We look forward to your follow up post!
Thank you for taking the time to share your experience. We are sorry that your order arrived with some cosmetic imperfections. We see that our team is working towards resolving the concerns that you have brought to our attention in a timely manner. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We really appreciate you letting us know and apologize for your experience. We look forward to your follow up post!
Written by a customer while visiting greenworkstools.com