Customer reviews from geappliances.com
GE - 4.3 Cu. Ft. 10-Cycle High-Efficiency Steam Front-Loading Washer
Average customer rating
4.3
(1,118 Reviews)
Rating breakdown 1,118 reviews
5 Stars
757
4 Stars
176
3 Stars
68
2 Stars
42
1 Star
75
85%of customers recommend this product.
(
922 out of
1,079)
Customer Reviews for GE - 4.3 Cu. Ft. 10-Cycle High-Efficiency Steam Front-Loading Washer
Customer Rating
1
POOR QUALITY
on July 19, 2021
Posted by: ALEJAS2021
from BOGOTA, COLOMBIA
All the appliances that I have bought in the last 15 years are GE Monogram and de washing machines have come out of poor quality, in the last 4 years I have had to change them 2 times and now they are quoting me locally for a too expensive replacement, I would like to know if I could buy the spare part directly whit you
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Chris@GEA, GE_Appliances, July 23, 2021
Hello, thank you for taking the time to reach out to us with your review. We are sincerely sorry that you have had to replace your washers so frequently and understand how frustrating that must be. This is certainly not the ownership experience we strive for. In this case, we recommend you contact our team in Columbia who will be able to further assist you with this via the following link: https://www.mabe.com.co/coccion We hope this helps! -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
After 4 years we remain extremely happy!
on September 7, 2021
Posted by: Chip57
from Tampa, FL
We find that this uses less water, does a great job cleaning our clothes and the sanitize cycle is great to keep the machine from smelling poorly. Definitely recommended.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Very quiet
on October 4, 2021
Posted by: Chardstarr
from Houston Texas
I love this machine because it dose it's job without maling alot of noice.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
4 years
on November 23, 2021
Posted by: Appeals
from Roseville California
I have been buying the same machine for the last eight years. this machine will only last for 4 years. I have already gone thru 2 machines in eight years.
No, I would not recommend this to a friend.
Response from geappliances.comBy Chris@GEA, GE_Appliances, December 2, 2021
We appreciate you reaching out and are sorry to hear that you have not been pleased with its quality. We know the frustration that comes from an appliance not operating in the way we want and apologize for any frustration this has caused. We truly value your feedback and have passed it along to our washer design and development team for future improvement and consideration. Please feel free to contact us any time with questions you may have as we are always here to help! -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Door Design Flaw
on January 8, 2022
Posted by: Hammer112CT
from Hartford CT
A few things about this washer, good and bad: First the good. It has a large capacity and is customizable to the wash I need. I am tall, and my clothes take a lot of room in the washer. My wash fits well. The negative aspects of this are continuing in the current models. First, the fill valves are cheap. They turn off very quickly and cause the pipes to hammer and bang. I had to install arrestors. The biggest issue is the glass design. I am sure it helps move clothes in the drum, but residue and lint gather at the bottom of it. This causes a pinch in the door gasket and a leak. It is an annoying issue. The final flaw, is that a lot of lint goes out on the dirty water discharge. I have a septic tank, and this link clogs my septic filter. I had a Bosch washer which was far superior. Maybe Haier will make things better.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 12, 2022
Hi, Thanks for sharing your review! It's great to hear you are enjoying the large capacity and customizable loads your washer offers. We can assure you we'll be taking your review and bringing the topics of fill valves, glass design and lint discharge with our design team for them to look into. Your feedback is a crucial aspect in allowing us to find areas we can make improvements on our appliances. We're wishing you the very best and want to thank you for bringing this to our attention. – Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Constant rebalancing
on May 2, 2022
Posted by: 20Gentian
from Hampton NH
The unit washed the first year like a charm. Since then it does constant rebalancing. It doesn't matter if it is a small or big load. A 1 hour load takes 1:30-2h. Tech and manual say up to 20 rebalancings are normal. Each rebalance adds 8 min to the cycle.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Elliot@GEA, GE Appliances, May 4, 2022
Hi there, thank you so much for taking the time to reach out with this review. We can certainly understand how frustrating it would be to deal with constant pausing of the cycle, and we are so sorry for the inconvenience this has caused for you.
We do have a few troubleshooting steps to try that may help with this issue. These can be found at the top of page 21 of the use and care manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90542-2.pdf
If the above steps do not solve the issue for you, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and please feel free to reach out if there are any ways we can assist you in the future. -Elliot@GEA
We do have a few troubleshooting steps to try that may help with this issue. These can be found at the top of page 21 of the use and care manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90542-2.pdf
If the above steps do not solve the issue for you, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and please feel free to reach out if there are any ways we can assist you in the future. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Barrel broke
on June 27, 2022
Posted by: Nothappymama444
from Visalia, ca
I bought a GE thinking that it was a solid company . I had a bosh washer before and lasted 11 years . I had this washer for a year and a half . And the barrel broke ??? It started leaking in the back come to find out the barrel had broken !! Of course it only had a 1 year warranty . So it wasn’t covered . Horrible . Will never buy GE again !!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, July 7, 2022
Hello, thanks for leaving a review. Having to repair your washer after a year and a half of ownership can be disappointing, and we're sorry to hear your barrel broke. This isn't the experience you deserve and we'd like to help. We'll have an agent contact you via email for more information on this issue, and we appreciate your patience during this frustrating time. Hope to hear from you soon. -Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Resilient worker
on August 19, 2022
Posted by: Anonymous
from UnionKY
This washer has been as dependable as Jesus! We’ve had it for 5 years inherited it from the previous owners of the house we’re in. It is reliable and trustworthy!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com