Customer reviews from kitchenaid.com
KitchenAid - 2.2 Cu. Ft. Countertop Microwave - Stainless Steel
Average customer rating
4.1
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
24
4 Stars
5
3 Stars
8
2 Stars
3
1 Star
2
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for KitchenAid - 2.2 Cu. Ft. Countertop Microwave - Stainless Steel
Customer Rating
1
All New Kitchenaid appliances- bad decission
on April 10, 2026
Posted by: EB46395
from Grand Coulee, WA.
New home- had to replace with new
Fridge died twice replace under warranty but lost $$$ in food had to barrow neighbors mini fridge
Dishwasher died once did replace have to run on tough to get clean. (for energy rating thanks Wa.)
Microwave - 2 years and just died
Fridge died twice replace under warranty but lost $$$ in food had to barrow neighbors mini fridge
Dishwasher died once did replace have to run on tough to get clean. (for energy rating thanks Wa.)
Microwave - 2 years and just died
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, April 13, 2026
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Microwave and would like the opportunity to see if we can help. Please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 946968.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 946968.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Non-preset cooking is far from easy
on March 8, 2026
Posted by: Old hand
from VA
[This review was collected as part of a promotion.] Good: the oven is powerful and does a good job of heating food without hot-spots.
Bad: 1) Instructions don’t make it clear *at all* how to control time and power settings when not using pre-sets. The steps are NOT intuitive. Thirty seconds is too long to reheat coffee that’s already warm, but figuring out how to heat it for twenty is an ordeal. The minimal documentation is outrageous, given how much the oven cost.
2) Pre-sets are in tiny print inside oven door, and unreadable.
Bad: 1) Instructions don’t make it clear *at all* how to control time and power settings when not using pre-sets. The steps are NOT intuitive. Thirty seconds is too long to reheat coffee that’s already warm, but figuring out how to heat it for twenty is an ordeal. The minimal documentation is outrageous, given how much the oven cost.
2) Pre-sets are in tiny print inside oven door, and unreadable.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
OK features
on March 5, 2026
Posted by: Alex tIt
from Colardo
[This review was collected as part of a promotion.] It’s OK for the price we thought it would have more options
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 6, 2026
Thank you for sharing your experience with us. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 930690.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 930690.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love it - learning curve
on February 27, 2026
Posted by: JC1949
from Vancouver, WA
[This review was collected as part of a promotion.] We had a Kitchen Aid Microwave for years this is our replacement. As usual some things are different some easier some not so much. At the end of the day this unit is nicer than the one we loved!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Superior Microwave
on February 27, 2026
Posted by: Lynne T
from Venice Florida
[This review was collected as part of a promotion.] We replaced our older Kitchen Aid Microwave. Thisone is even stronger and more powerful. Well made and great product!!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
We love it!
on January 31, 2026
Posted by: Sikoff
from Texas
[This review was collected as part of a promotion.] I bought it a few weeks ago as gift and she said she uses it everyday! It was one of the best gifts she had ever gotten
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Powerful and Well Built Microwave
on January 23, 2026
Posted by: Topsales
from California
I sold appliances for over 30 years and have always loved KitchenAid appliances. This unit is much better built than any of the other units I have had. It is a little noisier than some of the other ones I have owned, but I will take a little bit more noise for a better built unit.
One of the first things I did was turn off the child safety feature. Only adults in the building.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Everything works great
on January 16, 2026
Posted by: Rocket Bob
from San Antonio
[This review was collected as part of a promotion.] I bought this a month ago and have been very happy with its performance
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com