Customer reviews from kitchenaid.com
KitchenAid - 2.2 Cu. Ft. Countertop Microwave - Stainless Steel
Average customer rating
4.1
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
24
4 Stars
5
3 Stars
8
2 Stars
3
1 Star
2
71%of customers recommend this product.
(
22 out of
31)
Customer Reviews for KitchenAid - 2.2 Cu. Ft. Countertop Microwave - Stainless Steel
Customer Rating
5
Would Buy This Model Again
on June 12, 2026
Posted by: DenBar
[This review was collected as part of a promotion.] We love the new Kitchenaid microwave oven. You do not realize how dependent you are on them until your old microwave dies. This new unit heats up more quickly and thoroughly.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great product
on June 12, 2026
Posted by: Bennie S.
[This review was collected as part of a promotion.] Our microwave is working great. Kitchenaid has the best product on the market.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
New Stainless Steel Microwave
on June 12, 2026
Posted by: DG in Austin
[This review was collected as part of a promotion.] This microwave looks good, but it's not as nice as the 14 year-old version it replaced. I had to replace that KitchenAid microwave solely because the display panel only showed parts of numbers. I had to get a new mounting kit as well, because the new units don't fit the previous mounting kits. Comparing it to the old unit -- the door has a less-solid feel, and trying to do a key in a power-level and time is much more difficult to do. The inside light, however, is much brighter. I wanted another KitchenAid to match my other existing appliances.
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Difficult maintaining a clean exterior finish
on June 12, 2026
Posted by: r1p2
[This review was collected as part of a promotion.] The stainless steel finish attracts lots of fingerprints and is very difficult to maintain it looking clean.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great features
on June 12, 2026
Posted by: Micro26
[This review was collected as part of a promotion.] Great microwave. Sleek & easy to clean. Even cooking and fast warmup. Would buy again!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Problem Closing Door after 15 min of cook time
on June 12, 2026
Posted by: Richard1984
[This review was collected as part of a promotion.] The microwave cooks evenly and is quiet. Unfortunately, we experienced an issue with it when cooking for around 15 minutes. When removing the dish then placing a new dish (2nd) in to cook the door would not close. The hooks in the door were no longer lined up. I’m assuming because the heat caused them to expand and move slightly. After 15 or more minutes (cool down) the door closed as expected and was fine, but you have to wait additional time to cook the 2nd dish. This got worse over time (2.5 months) eventually the door wouldn’t open. Yes, I pushed the stop button first. I have this recorded on video. I contacted support who sent a replacement. Waiting to see if the replacement is working as expected or not. The quality of new appliances aren't as good as years ago. The higher cost of a Kitchen Aid appliance should ensure a quality long-life trouble-free appliance but sadly this no longer seems to be true. Warranty support was very helpful and understanding and promptly replaced the microwave which is why this review is not 1 star. Thank you support for taking care of this in a timely manner. I’m hoping the replacement will be the quality product I thought I purchased.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Excellent Microwave - Nice Features
on June 11, 2026
Posted by: becky968
[This review was collected as part of a promotion.] Great microwave with good capacity and power. It is the first microwave I've ever owned that melts butter properly. I can set it, walk away and the butter does not explode as it has in other brands. I also appreciate that it works with a trim kit so it looks built in.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Lock feature i hate it
on April 30, 2026
Posted by: Yogs
from Ak
We dont need a child lock, not happy with this microwave, anyone knows how to disable the lock permanently?
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Consumer Care, April 30, 2026
Thank you for sharing your experience with us. We regret to hear that your Microwave is not living up to your standards. Unfortunately, the Microwave does not offer a feature to disable to control lock.
If you have any further questions or concerns with your Microwave, please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 955731.
We’re looking forward to hearing from you.
Marie Q
If you have any further questions or concerns with your Microwave, please feel free to connect with us using any of the options below:
Facebook: https://www.facebook.com/KitchenAid
Instagram: https://www.instagram.com/kitchenaidusa/
Live Chat: https://www.kitchenaid.com/service-and-support.html# (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-422-1230 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please reference the case number # 955731.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting kitchenaid.com