Poor attachment between the bottle and the plastic nipple ring results in spillage
No, I would not recommend this to a friend.
Response from philips.comBy Tauseef, Philips Consumer Care, June 5, 2024
Hi there,
Thank you for sharing your review, and we're sorry to hear that your Philips Avent Natural Response Baby Bottle is leaking.
We would like to inform you that incorrect assembly causes leakage in 50% of cases. Please ensure that the nipple is properly inserted through the screw ring and securely tightened on the bottle without being overtightened. Wet glass bottles can be particularly difficult to close as they may slip. Therefore, it is best to dry the bottle before closing it. You may also find more information on how to prevent leakage by following this link: https://www.youtube.com/watch?v=pjytab_9-hU.
We hope this helps address the problem. If the problem persists, please reach out to us via social media. We are available on Facebook (@Philips) and X (@PhilipsCare). If you do not use social media, you can also reach us through the contact page: www.Philips.com/contact.
These new style nipples do NOT work! Ive had to use the same ones that i bought second hand because absolutely NOTHING comes out of the new batch ones! Its ridiculous that ive tried just about every number and its all the same results! Waste of money and effort! Sadly these are the only bottles my baby likes .. with the old nipples of course.
No, I would not recommend this to a friend.
Response from philips.comBy Kiran shivshankar, Philips Consumer Care, May 21, 2024
Hi Momejay,
Thank you for sharing your feedback with us. This is not the experience we wish your baby had with our Natural nipples. We would like to inform you that our Natural Response Nipple is available in nipple flows 1 to 5. Please be informed that it may take some time for your baby to adjust from a traditional nipple to a Natural Response Nipple. We would like to assist you further with your concern.
Please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
I am not sure how to avoid the tearing of the nipple hole. Three nipples total already got a crack when we only cleaned with our hands (pinkie finger). I kept thinking my baby doesn't want to drink only to find out the nipple was broken again. He was thirsty but got splattered with milk through the big opening. I am glad I noticed and had ordered spares. He finally drank after I switched the nipple to a new one! How can I avoid the tearing? I need to clean the inside of the tip since it gets oily!
[Employee of philipsglobal] These nipples encouraged biting, not good for moms trying to breastfeed and bottle feed. The nipple should be longer to get deeper into the baby's mouth. Also frustrating that these nipples aren't interchangeable with the plastic Avent bottles.
No, I would not recommend this to a friend.
Response from philips.comBy Lakshmi Shetty, Philips Consumer Care, April 1, 2024
Hi Bexs,
Thank you for sharing your feedback with us. We are sorry to hear about your experience with our Philips Avent Natural Response Baby Bottle.
We want to assure you that our nipple is specifically designed to mimic the breast for seamless breast and bottle feeding transitions, reducing confusion for your baby. The unique design ensures milk is released only when your little one actively drinks, mirroring the natural breastfeeding process and minimizing spills.
Regarding compatibility, both Natural and Natural Response bottles share the same screw ring, offering interchangeability between the two. Additionally, our products are compatible with Anti-colic bottles, screw rings, and nipples, providing flexibility in your feeding routine.
If you have any additional questions, please get in touch via Social Media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
You have to close the bottle JUST right for it to seal. Otherwise you will find yourself changing your baby out of a milk soaked onesie in the middle of the night. We’ve had to make a habit of testing the leakage before each feed. User error perhaps, but it happens enough to warrant this review.
[This review was collected as part of a promotion.] Delivery is fast, and I didn’t expect that. The package wasn’t ruined, and the bottles are of good quality
My baby is 3 months old and has been using these bottles since birth. I love that they have a glass option, multiple sizes and fun colors. They come apart easily for cleaning and are durable and can grow with baby. I use them for feeding and breast milk storage. So far I am very happy with these products.