Customer reviews from philips.com
Philips Avent Natural Baby Bottle With Natural Response Nipple, 9oz 4pk, SCY903/34 - Purple
Average customer rating
4.6
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
962
4 Stars
301
3 Stars
62
2 Stars
19
1 Star
28
73%of customers recommend this product.
(
71 out of
97)
Customer Reviews for Philips Avent Natural Baby Bottle With Natural Response Nipple, 9oz 4pk, SCY903/34 - Purple
Customer Rating
1
Bring back the old nipples
on January 6, 2022
Posted by: Unhappymama
Gender:Female
Not a fan of the new nipples. Baby has to work harder to eat and that's not what we need for a baby that needs to gain weight. Let your customers choose if we want the natural response or free flow natural nipples. We've spent so much money on bottles and nipples so it's frustrating having found a brand we liked and trusted and now considering switching and having to start over. Hopefully these reviews are helpful so you can add back the old version.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 10, 2022
Hi,
Thank you for taking the time to leave a review here. We really appreciate your feedback on our new Natural Response line, and it's unfortunate to hear that it has not been the right fit for you and your baby. We understand that the new design is very different and thus can be difficult to get accustomed to. The idea behind it, however, is to mimic the feeling of a real nipple and be better for the baby because of it. In case you'd like us to provide you with some more guidance and/or see if we can locate the right nipple for you, we would be happy to assist you. For that, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for taking the time to leave a review here. We really appreciate your feedback on our new Natural Response line, and it's unfortunate to hear that it has not been the right fit for you and your baby. We understand that the new design is very different and thus can be difficult to get accustomed to. The idea behind it, however, is to mimic the feeling of a real nipple and be better for the baby because of it. In case you'd like us to provide you with some more guidance and/or see if we can locate the right nipple for you, we would be happy to assist you. For that, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
New nipple design is terrible
on January 2, 2022
Posted by: SZK3
Gender:Female
We started using the old style of the 0 nipple with my twins, when we moved up to the 1 and 2 of the “new and improved” design My babies sucked for 25 minutes to only get a half ounce. This new nipple design is awful. I invested so much money into these bottles for my first daughter and now my twins. I now have to find new bottles that my twins will drink from. That’s hundreds of dollars down the drain because Philips avents poor design. I used to recommend this bottle to everyone I know having babies and gift them for shower gifts, never again.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care , January 3, 2022
Hi,
Thank you for taking your time to write this review. We're sorry that it's this difficult for your twins to get the milk out with our new nipples.
Let's see how we can help you here. Indeed, if your babies were comfortable drinking form the old size 0, than size 2 from the new version should work just fine for them. However, as we don't need to explain to you, every child is different. This is why we suggest trying out size 3 the next time you'll be feeding them.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Thank you for taking your time to write this review. We're sorry that it's this difficult for your twins to get the milk out with our new nipples.
Let's see how we can help you here. Indeed, if your babies were comfortable drinking form the old size 0, than size 2 from the new version should work just fine for them. However, as we don't need to explain to you, every child is different. This is why we suggest trying out size 3 the next time you'll be feeding them.
If this doesn't improve your experience, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
1
Baby won’t drink from the redesigned nipples
on December 28, 2021
Posted by: MaryKat
Gender:Female
I swore by these nipples and my son has loved them since day one (we were supplementing breastfeeding). He is now 7 months and needed to buy more size 3 (old design) nipples. They were impossible to find for a month or so. Then, they were brackets on the market, and it turns out they CHANGED the design. My son WILL NOT drink from the new nipples. We even bought bigger sizes to see if they changed the size scale, and it did not work. Now we only have 6 nipples he will use and it requires constant washing. Why fix what wasn’t broken???
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care , December 29, 2021
Hi MaryKat,
Thank you for taking your time to write this review. We can imagine that with a 7 months old toddler it may be quite a challenge. We're sorry that your little boy doesn't like the new nipple design. We'd be happy for a chance to improve both his, and yours feeding experience.
Please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Thank you for taking your time to write this review. We can imagine that with a 7 months old toddler it may be quite a challenge. We're sorry that your little boy doesn't like the new nipple design. We'd be happy for a chance to improve both his, and yours feeding experience.
Please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
1
New natural response nipples are horrible.
on December 9, 2021
Posted by: LMNO
Gender:Female
We loved the old version of these bottles with the old natural nipple, but unfortunately the new nipples are unusable. Baby is breastfeeding well and bottle feeding well but she is unable to get anything out of the new natural response nipple. We pace feed with the old version and it typically takes her 20 minutes to finish 4-5 oz. After 15 minutes with the natural response nipples she is able to get about a half ounce. Please continue to offer the old nipples or consider redesigning the new version.
Response from philips.comBy Philips Consumer Care , December 17, 2021
Hello,
Thanks for your comment and bringing this to our attention. We are sorry for this inconvenience, but we’d like to explain how our new design works. First, our new Avent Natural Response Nipple only releases milk when your little one actively drinks, in the same way that the breast does. So, when baby pauses to swallow or breathe, the milk flow pauses too. This helps to prevent drips and spills. Now, the new nipple 0m+ flow 2 corresponds to the old nipple 0m flow 0; new nipple 1m+ flow 3= old nipple 0m+ flow 1; new 3m+ flow 4= old nipple 1m+ flow 2, and new 6m+ flow 5= old nipple 6m+ flow 4.
Because no two babies are alike, Philips Avent Natural Response nozzles are available in different flow rates to suit your growing baby. If you any question, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Thanks for your comment and bringing this to our attention. We are sorry for this inconvenience, but we’d like to explain how our new design works. First, our new Avent Natural Response Nipple only releases milk when your little one actively drinks, in the same way that the breast does. So, when baby pauses to swallow or breathe, the milk flow pauses too. This helps to prevent drips and spills. Now, the new nipple 0m+ flow 2 corresponds to the old nipple 0m flow 0; new nipple 1m+ flow 3= old nipple 0m+ flow 1; new 3m+ flow 4= old nipple 1m+ flow 2, and new 6m+ flow 5= old nipple 6m+ flow 4.
Because no two babies are alike, Philips Avent Natural Response nozzles are available in different flow rates to suit your growing baby. If you any question, please reach out to us on Social Media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
1
New nipples are terrible
on November 8, 2021
Posted by: Kaay
Gender:Female
We recently bought these bottles for our 4 month old. We chose them because they seemed easy to keep clean. Unfortunately, the set we bought came with the “old” version of the nipples. We’ve only had them for 2 weeks and can’t find more of these nipples anywhere. We can only find the “new” version of them and they are terrible. We are using a fast flow at 4 months and it’s still taking my baby an hour or so to finish just a few ounces. So frustrating! If you are going to offer the “old” version with bottle sets, then you need to supply the replacement parts for them as well! Never buying avent bottles again and I’m so angry we’ve spent so much money trying to experiment with these “new” awful nipples.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, November 10, 2021
Hi there,
Thank you for taking the time to share this review with us. It's a shame to hear that you're struggling to find your preferred nipples, and that the new ones do not satisfy your needs. We can imagine the inconvenience this must be causing for you as a parent, as well as for your baby, and we would really like to see if there is any way we can help you. Please feel free to get in touch via social media, We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further and hopefully find the right nipples for you.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for taking the time to share this review with us. It's a shame to hear that you're struggling to find your preferred nipples, and that the new ones do not satisfy your needs. We can imagine the inconvenience this must be causing for you as a parent, as well as for your baby, and we would really like to see if there is any way we can help you. Please feel free to get in touch via social media, We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further and hopefully find the right nipples for you.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
Game changer
on October 11, 2021
Posted by: Agood
Gender:Female
This bottle has been a life saver. We were using a bottle with so many parts and decided to switch too this brand after reading about the natural flow nipple. My baby goes from bottle to breast seamlessly and doesn’t spit up as much after bottle feeds. 10/10
Also love that it doesn’t leak at all
Also love that it doesn’t leak at all
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Love how simple and easy using this bottle is!
on September 10, 2021
Posted by: Mommaofmany
Gender:Female
I love that there are not a lot of parts to this bottle, and baby still gets the best of both worlds between bottle and breastfeeding. Baby did not experience any gas or hiccups or reflux after using this bottle.
I received this product from Stellar product testing panel in exchange for my honest review. The review above is 100% my own.
I received this product from Stellar product testing panel in exchange for my honest review. The review above is 100% my own.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Easy Clean and Simple Design
on August 4, 2021
Posted by: motown
[This review was collected as part of a promotion.] The Philips Avent Natural Response bottle set was the perfect option for my new baby. It is such an easy to clean product and easy to assemble. The nipple shape works well for my baby who takes bottles at daycare and nurses at home. I received this product as part of the Stellar Product Testing Panel.
Written by a customer while visiting philips.com