Customer reviews from philips.com
Philips Avent Natural Baby Bottle With Natural Response Nipple, 9oz 4pk, SCY903/34 - Purple
Average customer rating
4.6
(1,372 Reviews)
Rating breakdown 1,372 reviews
5 Stars
962
4 Stars
301
3 Stars
62
2 Stars
19
1 Star
28
73%of customers recommend this product.
(
71 out of
97)
Customer Reviews for Philips Avent Natural Baby Bottle With Natural Response Nipple, 9oz 4pk, SCY903/34 - Purple
Customer Rating
1
Nipples stop working
on March 8, 2022
Posted by: Anonymous
Gender:Male
I want my money back. Save yourself the headache and buy another brand.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, March 9, 2022
Hi Alex,
Thank you for sharing your experience here. We'd like to help you out and look into the problem for you, but we'll need more information. Therefore we advise you to reach out to our Social Media team to have a look at it for you. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for sharing your experience here. We'd like to help you out and look into the problem for you, but we'll need more information. Therefore we advise you to reach out to our Social Media team to have a look at it for you. We’re available 24/7 on Facebook (Philips) and Twitter (PhilipsCare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
2
Not all nipples work
on February 24, 2022
Posted by: Baltimore88
[This review was collected as part of a promotion.] I received one of these in a baby registry box and my kiddo loved them. I bought a three pack but unfortunately one of the nipples just did not work. My baby tried drinking for several minutes before I realized nothing was coming out. I switched nipples to another one in the pack and that one worked.
I like the product, but just be aware you’re gambling when you buy these.
Response from philips.comBy Philips Consumer Care , February 25, 2022
Hi, thanks for taking the time to lave a review. Great to hear your child has been enjoying the usage of this bottle so much! Of course when buying a three pack you should be getting three working products. Have you made sure there's no damage to the one not working? Please do make sure the bottle isn't overtightened as well, as this may cause the issue you're describing.
Of course, we're happy to help you figure this out further, and we’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Of course, we're happy to help you figure this out further, and we’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Customer Rating
1
New natural response nipple is terrible
on February 6, 2022
Posted by: Justamom
I’ve used avent bottles for all of my children and when I purchased replacement nipples for my 6-month-old, was dismayed to see that philips changed the design without allowing a way to buy the old version. My baby really dislikes the new nipples and it is causing us a lot of problems. I no longer recommend these bottles and I’m frustrated that philips changed the design abruptly. disappointing.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, February 8, 2022
Hi,
Thanks for reaching out to us regarding the new Avent Natural Response Nipples, we are sorry to hear that your baby currently dislikes using them and you are so disappointed. We hope we can make your experience with the new nipples less frustrating. The design of the nipple is inspired by the physiology of moms and babies, and as a result it looks and feels more like a real breast. Its natural, broad and soft design encourages your baby to latch on with a wide-open mouth and to suckle in a way that’s similar to breast feeding. This helps make the switch from breast to bottle more natural. The flow rate of milk they get from the nipple is linked to how enthusiastically or steadily they drink as they develop. Enthusiastic drinkers use a strong suction and compression while drinking, resulting in greater milk flow, so they usually need a lower nipple flow from the Natural Response range (such as nipple number 1 or 2) to avoid overflow. Slow and steady drinkers are likely to prefer a higher nipple flow (such as nipple 4 or 5), to ensure enough milk flows, regardless of age.
We hope this helps, if you have any further questions, please feel free to get in touch with our dedicated Avent Parent and Child Care team on 1-800-542-8368. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thanks for reaching out to us regarding the new Avent Natural Response Nipples, we are sorry to hear that your baby currently dislikes using them and you are so disappointed. We hope we can make your experience with the new nipples less frustrating. The design of the nipple is inspired by the physiology of moms and babies, and as a result it looks and feels more like a real breast. Its natural, broad and soft design encourages your baby to latch on with a wide-open mouth and to suckle in a way that’s similar to breast feeding. This helps make the switch from breast to bottle more natural. The flow rate of milk they get from the nipple is linked to how enthusiastically or steadily they drink as they develop. Enthusiastic drinkers use a strong suction and compression while drinking, resulting in greater milk flow, so they usually need a lower nipple flow from the Natural Response range (such as nipple number 1 or 2) to avoid overflow. Slow and steady drinkers are likely to prefer a higher nipple flow (such as nipple 4 or 5), to ensure enough milk flows, regardless of age.
We hope this helps, if you have any further questions, please feel free to get in touch with our dedicated Avent Parent and Child Care team on 1-800-542-8368. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
The new nipples are horrible
on February 5, 2022
Posted by: Anonymous
The new nipples are so difficult to get any milk out of they are actually not usable at all for us. Fix this please! I’m so upset
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, February 8, 2022
Hi,
Thanks for reaching out to us regarding the new Avent Natural Response Nipples. We are sorry to hear of your upsetting experience and hope we can help improve things for you! The Philips Avent Natural Response Nipple only releases milk when your little one actively drinks, in the same way the breast does. When your baby pauses to swallow or breathe, the milk flow pauses too, while suckling allows the milk to flow easily. In this way your baby is in control and comfortable throughout the whole feed. Keep in mind that it can take a few attempts for your baby to adjust from a traditional nipple to the Natural Response Nipple and realize they can use the same pattern they use with breastfeeding when bottle feeding too. If you used the previous Natural nipple, your baby may need higher nipple flows with the Natural Response Nipple because they are used to more milk flowing quickly with less effort.
If you have any further questions, please feel free to get in touch with our dedicated Avent Parent and Child Care team on 1-800-542-8368. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thanks for reaching out to us regarding the new Avent Natural Response Nipples. We are sorry to hear of your upsetting experience and hope we can help improve things for you! The Philips Avent Natural Response Nipple only releases milk when your little one actively drinks, in the same way the breast does. When your baby pauses to swallow or breathe, the milk flow pauses too, while suckling allows the milk to flow easily. In this way your baby is in control and comfortable throughout the whole feed. Keep in mind that it can take a few attempts for your baby to adjust from a traditional nipple to the Natural Response Nipple and realize they can use the same pattern they use with breastfeeding when bottle feeding too. If you used the previous Natural nipple, your baby may need higher nipple flows with the Natural Response Nipple because they are used to more milk flowing quickly with less effort.
If you have any further questions, please feel free to get in touch with our dedicated Avent Parent and Child Care team on 1-800-542-8368. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
1
Baby refusing bottle with new nipple design
on February 1, 2022
Posted by: CKIP
My daughter was seamlessly switching between breast and bottle with the old style natural nipples since birth. Now that she is bottle fed only at 7 months, I bought a new set without realizing the nipples had changed. With the new design, she refuses the bottle altogether -- I've tried giving it to her for over a week and at different times with no success. When I switch to the old nipples, she drinks right away. The new bottles are more rigid and don't even feel like the old nipples. Very disappointed in the new design and even more disappointed that Philips doesn't even make the old nipples available for purchase at all. I wish they would at least offer the old style to purchase separately.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, February 8, 2022
Hi,
Thanks for leaving a review regarding the new Avent Natural Response Nipples. We are sorry to hear that your daughter is still refusing the new design and can understand that this must be disappointing. The Natural Response Nipple has an innovative tip and opening which responds to the drinking motion of the baby’s tongue. This causes the slit to open and close, so milk is released only when baby is actively drinking, like at the breast. The flow rate of milk they get from the nipple is linked to how enthusiastically or steadily they drink as they develop. Enthusiastic drinkers use a strong suction and compression while drinking, resulting in greater milk flow, so they usually need a lower nipple flow from the Natural Response range (such as nipple number 1 or 2) to avoid overflow. Slow and steady drinkers are likely to prefer a higher nipple flow (such as nipple 4 or 5), to ensure enough milk flows, regardless of age. You can find useful information on this FAQ : https://www.usa.philips.com/c-f/XC000020708/tips-for-switching-from-our-previous-natural-bottle-range-to-our-new-natural-response-nipple
We hope your daughters experience with the new Natural Response Nipples will improve very soon! If you have any further questions, please feel free to get in touch with our dedicated Avent Parent and Child Care team on 1-800-542-8368. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thanks for leaving a review regarding the new Avent Natural Response Nipples. We are sorry to hear that your daughter is still refusing the new design and can understand that this must be disappointing. The Natural Response Nipple has an innovative tip and opening which responds to the drinking motion of the baby’s tongue. This causes the slit to open and close, so milk is released only when baby is actively drinking, like at the breast. The flow rate of milk they get from the nipple is linked to how enthusiastically or steadily they drink as they develop. Enthusiastic drinkers use a strong suction and compression while drinking, resulting in greater milk flow, so they usually need a lower nipple flow from the Natural Response range (such as nipple number 1 or 2) to avoid overflow. Slow and steady drinkers are likely to prefer a higher nipple flow (such as nipple 4 or 5), to ensure enough milk flows, regardless of age. You can find useful information on this FAQ : https://www.usa.philips.com/c-f/XC000020708/tips-for-switching-from-our-previous-natural-bottle-range-to-our-new-natural-response-nipple
We hope your daughters experience with the new Natural Response Nipples will improve very soon! If you have any further questions, please feel free to get in touch with our dedicated Avent Parent and Child Care team on 1-800-542-8368. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
This is amazing !!!!!
on January 25, 2022
Posted by: Sun30
Gender:Female
The fact that is similar to the breast make easier the transition of doing breast and bottle at the same time.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
New nipples are garbage
on January 17, 2022
Posted by: Hw23
Gender:Female
Do not waste your money if you used the old nipple design. Baby can’t get milk from the new design. Why did you change what wasn’t broken?
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, January 18, 2022
Hi, thanks for taking the time to write a review. We're sorry to hear that your baby dislikes our new Natural Response nipples. The new design uses a compression mechanism that releases milk when your baby is actively drinking. This creates a seamless combination between bottle feeding and breastfeeding. If the flow is too low with the nipple, we recommend using one with a higher flow rate. Additionally, we recommend watching your little one’s cues to find the best nipple flow. Depending on whether your baby drinks enthusiastically or slow and steady, a different flow rate might be suitable. Keep in mind that it can take a few attempts before your baby can get used to the change and learn to use the drinking patterns from breastfeeding when drinking from a bottle. We hope this helps!
Should you have further questions or concerns, kindly reach out to us at 1-800-542-8368. One of our specialists will then try their best to help you further.
Should you have further questions or concerns, kindly reach out to us at 1-800-542-8368. One of our specialists will then try their best to help you further.
Written by a customer while visiting philips.com
Customer Rating
5
These work great for my preemie.
on January 10, 2022
Posted by: Momma4
Gender:Female
Prevents my preemie from getting choked up because of too much milk coming out at once. She does great with these and they really prevent reflux and gas issues.
I would recommend this to a friend!
Written by a customer while visiting philips.com