Customer reviews from brother-usa.com
Brother - ADS-4700W Duplex Document Scanner - White/Black
Average customer rating
4.2
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
13
4 Stars
4
3 Stars
1
2 Stars
1
1 Star
2
100%of customers recommend this product.
(
12 out of
12)
Customer Reviews for Brother - ADS-4700W Duplex Document Scanner - White/Black
Customer Rating
4
Setup is a little complicated
on May 8, 2022
Posted by: NolaF
from Cullen, Va
[This review was collected as part of a promotion.] While this scanner is compact in size, it is big on capability. For it to work its best, the software needed to use it is definitely recommended (at least from what we observed), although not necessarily required. We did so because we do use it with the computer, of which software is required.
The scanner setup was a bit more complicated than anticipated, as the only information that came with it is the basic setup for the device itself. (You have to go online to find the user manual, but once we did, the rest of the setup wasn't too bad, even for someone who isn't an expert on technology.) It comes in handy when scanning items to email to clients for contracts on jobs and to the supply company where materials are ordered.
Additionally, It's nice that you can scan multiple pages at a time instead of feeding them into the scanner one at time. Also, it comes with the USB cord so it can be attached to your computer, but it also runs off Wi-Fi, which is useful when using another device, such as a cell phone, which we can use later to scan items into folders in the business files on the computer.
Because we don't need it for scanning high quality photos, the quality of the scan was pretty much in line with what we needed to send to a PDF format, and the majority of the file go directly to email or the computer itself, which works out great for us. There is an adjustable feeder tray so multiple sized documents can be scanned in and did so surprisingly fast. It also has a tab that extends up to catch the scanned items, so they don't go everywhere once they come through the feeder.
This is a great product for business use and works great for our small business needs.
The scanner setup was a bit more complicated than anticipated, as the only information that came with it is the basic setup for the device itself. (You have to go online to find the user manual, but once we did, the rest of the setup wasn't too bad, even for someone who isn't an expert on technology.) It comes in handy when scanning items to email to clients for contracts on jobs and to the supply company where materials are ordered.
Additionally, It's nice that you can scan multiple pages at a time instead of feeding them into the scanner one at time. Also, it comes with the USB cord so it can be attached to your computer, but it also runs off Wi-Fi, which is useful when using another device, such as a cell phone, which we can use later to scan items into folders in the business files on the computer.
Because we don't need it for scanning high quality photos, the quality of the scan was pretty much in line with what we needed to send to a PDF format, and the majority of the file go directly to email or the computer itself, which works out great for us. There is an adjustable feeder tray so multiple sized documents can be scanned in and did so surprisingly fast. It also has a tab that extends up to catch the scanned items, so they don't go everywhere once they come through the feeder.
This is a great product for business use and works great for our small business needs.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Very nice!
on May 9, 2022
Posted by: Chasy
from Pineville, Ky
[This review was collected as part of a promotion.] It’s very compact, so it doesn’t take up a lot of room. It is really sleek looking. I love the capacity of it. It seems very efficient. The look is very modern. Overall I really think this is a very nice scanner.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Super easy to use
on May 10, 2022
Posted by: Koda
from Austin
[This review was collected as part of a promotion.] This scanner is wonderful, it was super easy to set up to my computer and it works flawlessly. I haven’t had any issues with papers getting stuck and the scanned document shows up very clear on my computer. I would highly recommend.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
Excellent professional scanner
on May 14, 2022
Posted by: Dj Salomone
from Miami, Fl
[This review was collected as part of a promotion.] High quality professional desktop scanner. It is a very fast scanner with a very high quality build. It expedites the processes of my business. I will recommend to any business owner looking for a expeditious and high quality scanning quality device.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
Works great, difficult setup
on May 27, 2022
Posted by: kristineh
from Scottsdale, AZ
[This review was collected as part of a promotion.] The Brother ADS-4700W was very easy to put together and plug into the computer, but setup was challenging. I prefer a direct connection (wired, not wifi), but kept getting the error message stating that there was no software available for Mac 12/Monterey. It took an hour and a half on tech support to discover that the software was already in use for my Brother printer and was not seeing the scanner. Hookup was then easily achieved.
The ADS-4700W is very easy to use and alarmingly fast. Despite the initial setup I am thrilled I chose it as I am transferring most of my files to images and hoped not to take a lot of time. Very easy to get the very fine quality images to my computer or wherever else I want them to go. The device is also smaller than expected, which is a big plus. 4 stars because of the setup time and because when inputting passwords into the setup screen the LCD is annoyingly slow to respond. I'm sure Brother is advanced enough to have a better responding touch screen. Overall a very good product.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
5
This Scanner is the Best
on May 30, 2022
Posted by: elGuapo77
from Austin, TX
[This review was collected as part of a promotion.] Very much like this scanner. It has helped me get rid of a lot of the clutter. I have boxes of historical papers from my parents and grandparents- didn't want to throw them out, but took up a lot of space. Enter this scanner - it handles lots of papers well, and I really appreciate the wifi connectivity.
I can work the scanner with my phone, and have saved to the cloud with ease. For regular documents, I found it better to save them at a low resolution so they won't take up as much space.
This thing is on the side desk now, and whenever we get papers in the mail I think I may want to keep, I scan and then shred. Less clutter, and I know where the papers are!
I can work the scanner with my phone, and have saved to the cloud with ease. For regular documents, I found it better to save them at a low resolution so they won't take up as much space.
This thing is on the side desk now, and whenever we get papers in the mail I think I may want to keep, I scan and then shred. Less clutter, and I know where the papers are!
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com
Customer Rating
4
So it easy my parents can use it
on June 1, 2022
Posted by: Scanner stan
from Miami, OK
[This review was collected as part of a promotion.] So this is easy to setup and use. I've had no issues with the image quality or file types. I've been able to condense down my tax paperwork easily. My parents have even been able to use this to scan their documents.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great for business
on June 7, 2022
Posted by: gambit202
from San Antonio, TX
[This review was collected as part of a promotion.] This is a really great scanner. Definitely a business style scanner. Scans at 40ppm, so scans really fast. The screen is large enough to not have a hard time navigating the menus. Set up is really easy and comes with a lot of drivers support. Would definitely recommend for any business that needs to save documents digitally to not take up space.
I would recommend this to a friend!
Written by a customer while visiting brother-usa.com