Customer Reviews for Fossil - Men's Blue GMT Dial Watch - FS5990 - Black
Customer Rating
1
Buy another brand
on August 22, 2023
Posted by: Asher
from Tampa, fl
Verified Purchase:No
Quality is not like before. Horrible quality and customer service is the worst. They don't stand behind their product. Do yourself a favor and buy another reputable brand.
No, I would not recommend this to a friend.
Response from FossilBy Customer Care, June 24, 2025
Hi Asher! Thank you for your review on Fossil.com. We sincerely apologize that you were not satisfied with the Fossil Blue GMT Gold-Tone Stainless Steel Watch, and we are sorry to hear about your less-than-ideal experience with us, as we strive to deliver the highest quality and service. We value your feedback and would love to hear from you so we can continue to improve. Please reach out to us at social@fossil.com. Have a wonderful day!
Keeps perfect time. Looks great. Manual is terrible. Small red hand=zero information on how to use it. The numbers around the face = zero information on what they mean. Two very interesting features that are useless because there is zero information on how to use. Website is just the same
Faulty band would recommend buying a separate one with purchase if possible.
Response from FossilBy fossiluspwr, fossiluspwr, April 27, 2024
Hello Rylan! Thank you for your review. We are very sorry to hear that the bracelet of the watch was faulty. Please do not worry; one of our representatives will be contacting you soon via email. Any additional questions please do not hesitate to contact us at social@fossil.com. Have a great day!