I usually find any given mattress too hard or doesn't give enough support. My ghost mattress is soft and "snuggley" while still giving my body the support it needs to get a good night's sleep. I'm absolutely loving it!
The bed is very firm, which many reviews warned about. But it is just so firm that I have sore pressure points from it. And although all the ads insisted it has cooling technology, I frequently wake up overheated. I have decided to return my GhostBed, reluctantly, I must admit. I studied many reviews before making my decision to purchase the GhostBed and thought it sounded like the superior product. And I'm sure it will last a long time because of its firmness. I can even sit comfortably on the edge of the mattress without it collapsing. I also received 2 free Ghost Pillows. They, too, are extremely warm to sleep on, and the chemical smell is very off-putting. It took more than a week for the smell to dissipate. Sorry GhostBed. I tried. I believe you have a good product, but I was looking for something different.
A friend recommended that I buy a Casper but I read some reviews that said the GhostBed is better, plus it's significantly less expensive. So, I bought the GhostBed and couldn't be happier with it. It's easily the most comfortable bed I've ever slept on.
Owned both GhostBed & Purple mattresses and the GhostBed is firmer. With that being said the GhostBed provides the best support for a bigger guy like myself. Plus, the GhostBed has a better warranty and is cheaper!