Honestly I wasn't thrilled with it the first couple of nights. It was a little too firm for me and I'm dealing with a two year old back injury which was why I bought it in the first place. I found I was waking waking up with sore hips and back. But every night it seems to get better and better and a little softer. I'm not giving up yet I think it just takes some time break in. My husband absolutely loves it and sleeps like a baby so the 4 stars are from him. I'm going to give it some more time.
Sleeps hot, but I purchased a cooling mattress pad called Nacreous to fix that. Definitely a lot more firm than I was anticipating. Overall I am very happy with my new bed. Just takes some time to get adjusted, so don't give up on the bed too early.
Buying process was super simple and product arrived quickly with no problems. We are both side-sleepers, and I find the mattress a bit firm, but my husband thinks its wonderful. Maybe I'll grow to love it. Been just over 30 days and some nights are better than others. Doesn't sleep hot.