Customer reviews from GhostBed
GhostBed - Essential 11 inch Memory Foam Mattress - Full - Gray
Average customer rating
4.6
(7,468 Reviews)
Rating breakdown 7,468 reviews
5 Stars
5,580
4 Stars
1,041
3 Stars
440
2 Stars
226
1 Star
181
94%of customers recommend this product.
(
6,623 out of
7,032)
Customer Reviews for GhostBed - Essential 11 inch Memory Foam Mattress - Full - Gray
Customer Rating
1
Be careful if you're considering this mattress
on August 21, 2017
Posted by: Anonymous
from United States
My husband and I really wanted to like this mattress as it seemed to have high ratings by so many other people. Unfortunately, there are a number of issues that make it uncomfortable and just plain unsuitable for us.
First, it's hot. We live in Texas, and it's summer of course. But we sleep with cotton sheets, a ceiling fan and air conditioning set at 72 degrees and are still hot. Uncomfortably hot. Second, the edges of the mattress are soft. Neither of us likes the "sinking" feeling when trying to sit on the edge of the bed. As the mattress responds to your body heat, you sink in, further adding to the heat factor. Third, for us, the dense foam doesn't have the spring we're used to having. For some people, that might be a plus; not so for us. Fourth, it's not comfortable for us. We've had it almost two months now and haven't had a good night of sleep yet.
Finally, the 101-night sleep guarantee is misleading. If you register your bed and try to return it within the 101 nights, it's not easy to return at all. Your customer care representative will try everything they can not to have to take this thing off your hands. I'm not interested in spending more to keep something I don't like already. It's bad enough that the box spring is NOT covered with the sleep guarantee, so we're just stuck eating the cost of the foundation; but we DID expect them to honor their commitment to refund our money if we didn't like it.
If you know already that you're a fan of memory foam or even foam mattresses in general, maybe you'll like this mattress. But if you're unsure and think you'll just give it a try because of the guarantee or because of the other reviews, I urge you to proceed with caution. It's not a cheap gamble for your wallet or your back.
No, I would not recommend this to a friend.
Written by a customer while visiting GhostBed
Customer Rating
5
Good bed for the price
on August 21, 2017
Posted by: Anonymous
from United States
I sleep well in this mattress. Very fast shipping for the mattress and frame. The frame took somne energy to build bit it wasn't hard. Be sure to measure twice and cut/drill once (Check both sides of the wood).
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
4
Pregnant
on August 20, 2017
Posted by: Lacie W.
from United States
I am 21 weeks pregnant and this gives me the support I need for my back! Plus I went from being a wake 1.5-2 hours every night down to 1 hour and it is still dropping!
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
5
Best sleep ever
on August 20, 2017
Posted by: Anonymous
from United States
Haven't slept this great in years and usually takes me forever to fall asleep. When I lay down in this bed, I'm out in a heart beat!
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
5
Ghostbed king matress
on August 20, 2017
Posted by: Nicolas M.
from United States
Matress is definitely on the firm side and has excellent support. The gel memory foam has minimal give. There is very little sink to the matress when lay on it. I placed mine on slats and it feels fine. Ghostbed recommends a flat surface(plywood) which is what is recommended for most foam mattresses, Overall I am pleased with the purchasing process direct through the company and they had it here in 3 days. I most likely will keep the matress and will likely add an additional cotton cover to matress to explore a smoother finish to the surface versus the factory finish. If you are looking for an excellent supportive matress like me then this would be a superb choice. Do forget you have a 100 nights free to test your ghostbed.
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
4
Ghost bed was ghostly in appearing
on August 20, 2017
Posted by: Belinda G.
from United States
I'm
Not trying to write a bad review, honestly, it was probably more of a technical misunderstanding on behalf of myself, but, the wording on the shipment notifications were confusing to me as I thought the bed was being shipped within 24hrs of my order, so after inadvertently keying in conflicting mailing and shipping address, even after correcting, I still had to call the company to clarify when my bed was actually being delivered, as well as the fed ex app..
. I did receive bed and set it up all by myself, I am 5'4" and 125# woman, albeit, strong for myself, I did manage to put the box spring together and hoist the mattress on top to unfold. As far as the box spring instructions, I don't know why they couldn't go ahead and label the right and left sides.
I have NOT slept on it every night since I got it because I have to stay other locations. With that said, it is pretty firm and I'm still getting use to that, I don't sleep Real soundly very often, so it's hard to tell what's me and what's the bed. I didn't get the pillows either and wonder if they would compliment the bed and help my sleeping process. All in all I still feel it's a good purchase.
Not trying to write a bad review, honestly, it was probably more of a technical misunderstanding on behalf of myself, but, the wording on the shipment notifications were confusing to me as I thought the bed was being shipped within 24hrs of my order, so after inadvertently keying in conflicting mailing and shipping address, even after correcting, I still had to call the company to clarify when my bed was actually being delivered, as well as the fed ex app..
. I did receive bed and set it up all by myself, I am 5'4" and 125# woman, albeit, strong for myself, I did manage to put the box spring together and hoist the mattress on top to unfold. As far as the box spring instructions, I don't know why they couldn't go ahead and label the right and left sides.
I have NOT slept on it every night since I got it because I have to stay other locations. With that said, it is pretty firm and I'm still getting use to that, I don't sleep Real soundly very often, so it's hard to tell what's me and what's the bed. I didn't get the pillows either and wonder if they would compliment the bed and help my sleeping process. All in all I still feel it's a good purchase.
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
5
Love this bed!!!!! Most of
on August 20, 2017
Posted by: Matthew I.
from United States
Love this bed!!!!! Most of all my girlfriend loves this bed!!!
I would recommend this to a friend!
Written by a customer while visiting GhostBed
Customer Rating
4
no number
on August 20, 2017
Posted by: Anonymous
from United States
i went from a Sleep Number Bed for 8 years to this Ghost Bed. I prefer firm and my husband soft. I was skeptical about the Ghost Bed, but i am happy with the firmness and my husband is still working on his side getting a little softer, haha after all its still a new bed and probably hasnt reached its full dependability
I would recommend this to a friend!
Written by a customer while visiting GhostBed