I was so pleased with timeliness of the delivery. It was comfortable the first night! I love that it does not make me sweat like all of the other foam mattress toppers. The cover feels wonderful! I only wish I didn’t feel tilted when my husband gets into bed! All in all we are very happy!
The shipping and set up was easy but the bed is hard as a rock. We’ve used it for a few weeks now. Restless sleep and sore back everyday. Last night I slept on the couch just to get a good night sleep. We hoped we would get used to the stiffness after a couple weeks but it is still way too hard.
Customer service was very good. I received my bed in a timely manner. BUT.....the bed is much, much too firm for me. It isn't soft or conforming at all. I have had it about 5 weeks and will be asking that it be picked up.