The buying process was very easy I have to say. I arrive and I got the deal that came with 2 pillows. Since I read it had latex on the top layer, I was expecting it to be a bit firmer like my old bed. I have arthritis and need a little more support. But when I tried it, the bed was super super soft on the edges and as I lay down, the bed is still quite soft. As I read the website again, I noticed it says "aerated latex." As opposed to solid latex, it is aerated, which I would presume to be why it is much much softer than I expected. I sink in and my back hurts in the morning. I was also expecting GhostPillows, but I received Nature's Sleep Pillows. I prefer the look of the Ghost Pillow, especially since it's white. The Nature's Sleep Pillows are yellow ish. The yellow color is unappealing to me. Although it didn't work for me, it may provide the right amount of plush/firmness for others.
We are so happy with our Ghost Bed and we have slept so much better from the first day! The price was better than any other brands of that type.I have always had problems with pillows making my neck hurt but, the ghost pillows are wonderful. What a life saver!
We were a bit skeptical about getting a bed without a test run in a store first, but the great guarantee made it a safe bet. The bed arrived in an amazing 2 days from the time I hit the 'submit' button on my order. We didn't have any problem getting used to the bed, and had a great nite's sleep the very first nite after transitioning from a Mattress Factory inner spring mattress.
I'm 10 years late getting this bed my bed was so wore out I didn't even know it from the very first night I slept seven and a half hours with no movement incredible bed ridiculously easy assembly my only regret is not buying it 10 years ago
The frame was so easy to set up and I love it. Once you open the frame, took 5 minutes. The mattress is more firm than I expected, but still comfortable. As time goes by, and it has only been 30 days, I am sure the comfort level will only get better. Great price, experience, and product!