Customer reviews from lg.com
LG - Refurbished Excellent - 83" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
Average customer rating
4.9
(123 Reviews)
Rating breakdown 123 reviews
5 Stars
111
4 Stars
8
3 Stars
3
2 Stars
0
1 Star
1
Customer Reviews for LG - Refurbished Excellent - 83" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
Customer Rating
3
Just ok.
on December 19, 2025
Posted by: irishcowboy
from PA
[This review was collected as part of a promotion.] The tv looks great, but based on the price I think the picture of the B5 or C5 is nearly as good. If you absolutely need the "top end" tv, then get the G5. Otherwise, save money and get the other models
Response from lg.comBy LG, December 21, 2025
Hello. Thank you for sharing your thoughts about your LG TV. We appreciate your perspective on the picture quality of the G5 compared with the B5 and C5 models, and your insight on how the value aligns with what different customers may be looking for. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with any issue you are encountering with your LG TV features, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Written by a customer while visiting lg.com
Customer Rating
4
Nearly Perfect.
on December 20, 2025
Posted by: AK91360
[This review was collected as part of a promotion.] The LG 83” G5 is a stunning TV and easily one of the best displays I’ve owned. The picture quality is phenomenal—deep blacks, excellent contrast, and a clean, vibrant image that looks fantastic no matter what I’m watching. Everything feels quick and responsive, and after a couple of weeks of daily use, the performance has been consistently excellent. From a pure viewing standpoint, this TV absolutely delivers.
Where it falls short is in the gallery experience, which was a major reason I chose this model. During my research, I reviewed what appeared to be the gallery functionality for this TV, but after purchase I realized much of that content reflected the previous version of LG’s Gallery rather than the current Gallery Plus. The current implementation is more limited and seems to remove support for truly static images and other features that previously existed. I haven’t found a way to restore the older version, which was disappointing.
Customization options could also be improved. More control over gallery behavior and system settings would better match the premium nature of the TV and elevate the overall experience.
Overall, the LG 83” G5 offers incredible picture quality and strong performance, and I’m very happy with it as a TV. With improvements to the gallery software and deeper customization options, it could easily be a five-star product.
Response from lg.comBy LG, December 21, 2025
Hi, Adam. Thank you for sharing your thoughts about your LG TV. It’s awesome to hear how much the 83" G5 has impressed you — deep blacks, vibrant color, and that smooth, responsive performance are exactly what this series is designed to deliver, and it’s great knowing it’s hitting the mark for you on the viewing side. Your insight on the Gallery experience is equally valuable. The way you described comparing the previous Gallery features to the current Gallery Plus really highlights how important customization and static‑image options are for a TV that doubles as décor. Feedback like yours helps shine a light on where the software experience can evolve to better match the premium hardware. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
1
$500 gift card offer bait and switch
on November 28, 2025
Posted by: Anonymous
from Texas
[This review was collected as part of a promotion.] I purchased this and I expected to submit my $500 gift card entry after using the TV only to provide a real review. I find out they took it down before 12/28 (entry deadline). Now you cannot even submit one anymore.
I will consider returning this now as a result. Very disappointed in LG as this is my first LG TV product.
Response from lg.comBy LG, November 30, 2025
Hello, Fernando. Thank you for sharing your experience with your LG TV. We appreciate your feedback regarding the promotional gift card entry process and the challenges you’ve faced with submitting your review. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this promotional entry issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James
Written by a customer while visiting lg.com
Customer Rating
5
Just WOW
on November 14, 2025
Posted by: ironmikey12
from Philadelphia
[This review was collected as part of a promotion.] Easily the best PQ you can find at any price. Love it
Response from lg.comBy LG, November 19, 2025
Hello. Thank you for sharing your thoughts about your LG TV! We’re delighted to hear that you’re loving the incredible picture quality and value your LG OLED delivers. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifeisGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Gorgeous TV
on November 13, 2025
Posted by: Hehe69
from Las Vegas NV
[This review was collected as part of a promotion.] Upgraded from a 77 C2 to the G5. It’s so much brighter! And crisp as always from LG.
Response from lg.comBy LG, November 19, 2025
Hi. Thank you for sharing your thoughts about your LG TV! We’re delighted to hear that upgrading from the 77” C2 to the G5 has brought you even brighter, crisper visuals while continuing to deliver the quality you expect from LG. It’s wonderful to know you’re enjoying the enhanced experience. Thanks for choosing LG! #LifeisGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
The Best OLED TV I’ve Ever Owned
on November 13, 2025
Posted by: Ollie Wu
from Seattle
[This review was collected as part of a promotion.] Wow — the G5 TV exceeded my expectations. The moment I turned it on, I could see the upgrade from previous LG OLEDs. The brightness is noticeably higher, the colors pop, and the black levels are flawless as always. The huge 83" screen makes movies feel like a real theater. Gaming on this TV is ridiculously smooth, and everything looks razor sharp.
The design is beautiful too — super thin, modern, and looks amazing on the wall. It’s definitely a premium TV, but for the picture quality and overall experience, it feels worth every penny.
Response from lg.comBy ^Rich, LG Digital Care Team, December 5, 2025
Hi Ollie, thank you for sharing your experience with the LG OLED83G5WUA. It’s fantastic to hear how the brighter panel, flawless black levels, and razor‑sharp gaming performance have elevated your setup to feel like a true theater. The sleek, modern design sounds like the perfect fit for your wall, and we’re glad it delivers that premium experience you were looking for. For any further assistance, feel free to DM us at @LGUSSupport.
#LifesGood ❤️ LG Digital Care Team ^Rich
#LifesGood ❤️ LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
5
Great picture quality.
on November 25, 2025
Posted by: Must85
from Houston Tx
[This review was collected as part of a promotion.] It delivers truly stunning visuals, the colors are rich and vibrant and the pixel-by-pixel OLED blacks give exceptional contrast. Even in a bright room the picture stays sharp and vivid, making everything from movies to daylight sports look spectacular.
Response from lg.comBy LG, November 26, 2025
Hello. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that the truly stunning visuals, rich and vibrant colors, and exceptional contrast from the pixel-by-pixel OLED blacks have impressed you. It’s wonderful to know the picture stays sharp and vivid, even in a bright room, making everything look spectacular. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Super bright OLED - great for our new living room
on January 5, 2026
Posted by: ScubainPA52
from Leesport PA
[This review was collected as part of a promotion.] Super bright compared to our LG C4 83" TV at our other house. Great addition to our new living room and the G5 is excellent on glare control compared to some of our other models that we have.
Response from lg.comBy LG, January 13, 2026
Hi. Thanks for sharing your experience with your LG TV—love hearing how the G5 is lighting up your new living room! That extra brightness and improved glare control really make a difference, especially when you’re comparing it to other models side‑by‑side. Sounds like it’s earning its spot as the new favorite in the house. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com