Customer reviews from lg.com
LG - Refurbished Excellent - 83" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
Average customer rating
4.9
(123 Reviews)
Rating breakdown 123 reviews
5 Stars
111
4 Stars
8
3 Stars
3
2 Stars
0
1 Star
1
Customer Reviews for LG - Refurbished Excellent - 83" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
Customer Rating
5
This tv is Ridiculous
on November 23, 2025
Posted by: Thicks11033
from corona, ca
[This review was collected as part of a promotion.] wow is all i can say! this tv is so amazing so happy i purchased this for my house!!!
Response from lg.comBy LG, November 25, 2025
Hello! Thank you for sharing your positive experience with your LG TV. We understand your excitement and are pleased to hear how much you are enjoying your LG TV. It is wonderful to know that this unit is amazing and a great addition to your house. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Incredible Picture and Performance
on November 24, 2025
Posted by: Noreaster27
from San Jose, California
[This review was collected as part of a promotion.] The LG OLED83G5WUA exceeded my expectations completely. The picture quality is absolutely stunning, with deep blacks, vibrant colors, and exceptional contrast. Movies and games look lifelike, and the motion handling is smooth. The webOS interface is fast and intuitive, making it easy to stream from all my favorite apps. The sound quality is also surprisingly rich for a slim TV, though pairing it with a soundbar makes it even better. It’s a premium investment, but every bit worth it for the cinematic experience it delivers.
Response from lg.comBy LG, November 24, 2025
Hello. Thank you for sharing your thoughts about your LG TV. It’s fantastic to hear that the LG OLED83G5WUA has exceeded your expectations with its stunning picture quality, smooth motion handling, and vibrant colors that make movies and games feel lifelike. We’re glad the sleek design, rich sound, and intuitive webOS interface have elevated your home entertainment experience into something truly cinematic. Thanks for choosing LG! #LifeisGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Fantastic TV and More than Happy
on November 24, 2025
Posted by: Kenneth999
from New York, NY
[This review was collected as part of a promotion.] I purchased the LF G5 83" to replace my old 55" LCD TV. The difference is between day and night. I researched between multiple models and brands, before deciding on the LG G5 83" on the reviews. The picture quality is amazing even in my living room with bright lights. There's no problem with glare at all. The picture is crisp, bright and clear. The sound is amazing even without the need for any soundbar. After adding the LG soundbar package, it is even better. You will not go wrong with the LG G5 83". With all the built-in app, I don't even need my A****TV anymore. It is well worth the money.
Response from lg.comBy ^Rich, LG Digital Care Team, December 3, 2025
Hi Kenneth, thank you for sharing your review of the LG OLED83G5WUA. We’re thrilled to hear the upgrade from your 55" LCD has been such a night‑and‑day difference, with crisp, bright picture quality and no glare even in a well‑lit room. It’s great knowing the sound impressed you on its own and became even better with the LG soundbar package, and that the built‑in apps have simplified your setup. We truly appreciate your recommendation! #LifesGood ❤️
For any further assistance, feel free to DM us at @LGUSSupport.
LG Digital Care Team ^Rich
For any further assistance, feel free to DM us at @LGUSSupport.
LG Digital Care Team ^Rich
Written by a customer while visiting lg.com
Customer Rating
4
Can't go wrong with OLED, 4 stars due to issues
on November 25, 2025
Posted by: Manik
from Texas
[This review was collected as part of a promotion.] TV itself is great. Filmmaker mode looks odd, so would need to switch to Cinema mode for "old" Filmmaker functionality that I saw in my 77inch CX model. Sound quality is great, better than expected coming from the TV itself. The UI in the CX is much better than what is available in the G5: the screensaver pushes ads constantly, if you let the TV idle, it'll play ads. I still need to mess around with the settings to see how I can disable these ads or if it's even possible to disable them in the first place.
Much brighter than the CX. The one feature so far that I've noticed does not work is the Screen Share for laptops/PCs. Maybe this can be fixed in the future with a software update but as of now, I can only mirror my phone using Google Cast but sharing PC screen does not work as it did in the CX.
The magic remote that came with the CX is miles better than the one that comes with the G5. There is no dedicated mute button so you have to sit there with your thumb on the volume until it goes all the way down. The cursor movement is controlled by the "enter" button as was in the CX remote but it seems much easier to accidentally enable the cursor when you're trying to press enter with this new remote.
Overall, the experience and picture quality has been great so far. I'm hoping that some of the issues that I've experienced can be remedied by messing with the settings, waiting for a future software update, and possibly buying a different remote that is compatible with the G5.
Response from lg.comBy LG, November 26, 2025
Hello, Manik. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that the TV itself is great. It’s wonderful to know that the experience and picture quality has been great so far. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Awesome Picture Quality
on November 28, 2025
Posted by: niks127
from Boston
[This review was collected as part of a promotion.] The G5 delivers a vibrant, lifelike HDR picture. Especially the deep black levels and the contrast is excellent. The TV looks like a pircture frame on the wall. I got 83 inch tv and I am really happy with the sound quality especially when connected to the LG S95 AR sound sytem, it feels like you are watching content in a theatre.
Response from lg.comBy LG, December 2, 2025
Hi, Niks. Thank you for sharing your thoughts about your LG TV. We’re delighted to hear that the vibrant, lifelike HDR picture, deep black levels, and excellent contrast have impressed you. It’s wonderful to know that the gallery design makes the TV look like a picture frame on the wall, and that the sound quality, especially when connected to the LG S95AR sound system, provides a theater-like experience for you. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
on December 1, 2025
Posted by: John_Ng
from Arcadia, CA
[This review was collected as part of a promotion.] The LG OLED83G5WUA is a jaw-dropping TV with a gorgeous design and huge 83-inch display that really makes an impact. The HDR performance is out of this world with how the colors pop, and the intensity of the brightness, especially coming from my old LG C9. I watched Planet Earth during the day, and the picture was still amazing, even with sunlight coming through the windows.
Pro tip: If it looks a little crooked when mounted, don't stress about it, and just tilt it to adjust assuming you use the provided mount. Overall, this TV delivers stunning picture quality and is perfect for anyone who wants a truly immersive viewing experience.
Response from lg.comBy LG, December 3, 2025
Hello! Thank you for sharing your fantastic review of the LG OLED83G5WUA! We’re thrilled to hear that the gorgeous design, massive 83-inch display, and stunning HDR performance have created such an immersive viewing experience for you. It’s wonderful to know that even in bright daylight, the picture quality shines, and we appreciate your helpful tip about adjusting the mount. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
Amazing Value with Excellent Picture Quality
on December 1, 2025
Posted by: Hanna K
from St. Augustine, FL
[This review was collected as part of a promotion.] This LG 83" OLED evo AI G5 is an incredible high-end TV with a couple of minor quirks, and overall it feels like amazing value for the price. The picture quality is stunning, the TV is very responsive, and the overall experience feels truly premium. Despite the wall mount limitations, this TV is a clear win. The combination of incredible picture quality, responsive performance, great remote, and a strong bundle deal with the soundbar makes it feel like an excellent value.
Response from lg.comBy LG, December 3, 2025
Hello, Hanna. Thank you for sharing your wonderful review of the LG 83" OLED evo AI G5. We’re thrilled to hear that the stunning picture quality, responsive performance, premium feel, and strong bundle deal with the soundbar have made this TV such a clear win for you. We appreciate your feedback on the wall mount limitations, and it’s great to know that overall you find the value and experience truly exceptional. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com
Customer Rating
5
DISPLAY
on December 4, 2025
Posted by: Sherwin18
[This review was collected as part of a promotion.] I have been looking to buy this TV and I am very excited to get it. I do have the G2 version and we love it. Can't wait to unlock all the features of this G5 TV.
Response from lg.comBy LG, December 4, 2025
Hi, Sherwin! Thanks for sharing your excitement—we love hearing that you’ve enjoyed your LG G2 and are now looking forward to unlocking all the features of the G5. It’s wonderful to know the G2 has already been a great fit for you, and we’re thrilled that the G5 has caught your attention as your next upgrade. We’re confident you’ll enjoy the enhanced performance and design it brings to your viewing experience.
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James
Written by a customer while visiting lg.com