Customer reviews from greenworkstools.com
Greenworks - 24V 13-Inch Brushless String Trimmer Gen 2, 4.0Ah USB Battery and Charger Included - Green
Average customer rating
4.3
(254 Reviews)
Rating breakdown 254 reviews
5 Stars
170
4 Stars
46
3 Stars
8
2 Stars
16
1 Star
14
88%of customers recommend this product.
(
191 out of
218)
Customer Reviews for Greenworks - 24V 13-Inch Brushless String Trimmer Gen 2, 4.0Ah USB Battery and Charger Included - Green
Customer Rating
2
No bag to collection bag in the back
on May 22, 2023
Posted by: Bhanu
from Austin,Tx
Gender:Male
Can’t believe it doesn’t comes with bag to collect the cut grass. I want to rerun this.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy GreenWorks Customercare, GreenWorksTools , May 23, 2023
Hello Bhanu,
We're sorry you were not aware the Greenworks lawn mower included in this combo package does not come with a bag. Please be advised we do show there is no bag on the images. We also advise the mower has two features: Mulching and side discharge. No bagging is mentioned. This mower is designed to be bagless. For return information please see here:
https://www.greenworkstools.com/policies/refund-policy
We're sorry you were not aware the Greenworks lawn mower included in this combo package does not come with a bag. Please be advised we do show there is no bag on the images. We also advise the mower has two features: Mulching and side discharge. No bagging is mentioned. This mower is designed to be bagless. For return information please see here:
https://www.greenworkstools.com/policies/refund-policy
Written by a customer while visiting greenworkstools.com
Posted by: Pa from CT
from Connecticut
Gender:Male
Verified Purchase:Yes
Unit its light and easy to handle. Edger function works of, would be better if it had a wheel to support the unit while edging. Documentation is fair, both in assembly and not easy to determine what to order for spare spools. Shouldn't have to call to find out what to get.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: V Spence
from Texas
Gender:Male
Verified Purchase:Yes
Light weight so it doesn't tire you out, but really has the power to snip off very large branches.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Arthur James
from Dallas tx
Gender:Male
Verified Purchase:Yes
Both items worked extremely well. Better than I expected. Should the need arise I would purchase it again.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Jacksonville, FL
Verified Purchase:Yes
We bought this as a gift for our son. He said the mower along with the weed eater and blower work great! We will visit him soon and will try it out as well.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: GM__
Verified Purchase:Yes
It works great for trimming vines and light edging. If you will use in lieu of a metal blade edger (I use both but don't have a massive yard), you may want to consider a larger model that allows line to extend further.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Huy Tran
from Maryland
Gender:Male
Verified Purchase:Yes
Awsome tool set and great price. All my neigbora are jealous.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Terrible Line Feeder
on September 28, 2022
Posted by: JLH4119
The bump feed gets stuck routinely and the strength of the tool is fairly weak. I gave it one season to win me over, but it never did. I will be purchasing a new trimmer next year.
Response from greenworkstools.comBy Greenworks, Customer Care, September 29, 2022
Hello JLH4119,
Thank you for taking the time to share your experience with this product. We are concerned to read that you are feeling let down and that the unit has not fully met your expectations. Bump feed getting stuck, check that the guard is cleared of debris. Build up debris on the underside of the guard may prevent the line from cutting at its full potential. Ensure the cutting blade located on the underside of the guard is exposed, clean and clear of debris. If the blade is dull sharpen or replace the cutting blade. This will allow your trimmer line to work more effectively.
We hope this tip helps! If you would like us to support you before you make the decision to return it, please get in touch with us directly at 1-888-909-6757 (1-888-90WORKS). We look forward to hearing from you.
Thank you for taking the time to share your experience with this product. We are concerned to read that you are feeling let down and that the unit has not fully met your expectations. Bump feed getting stuck, check that the guard is cleared of debris. Build up debris on the underside of the guard may prevent the line from cutting at its full potential. Ensure the cutting blade located on the underside of the guard is exposed, clean and clear of debris. If the blade is dull sharpen or replace the cutting blade. This will allow your trimmer line to work more effectively.
We hope this tip helps! If you would like us to support you before you make the decision to return it, please get in touch with us directly at 1-888-909-6757 (1-888-90WORKS). We look forward to hearing from you.
Written by a customer while visiting greenworkstools.com