Customer reviews from greenworkstools.com
Greenworks - 24V 13-Inch Brushless String Trimmer Gen 2, 4.0Ah USB Battery and Charger Included - Green
Average customer rating
4.3
(254 Reviews)
Rating breakdown 254 reviews
5 Stars
170
4 Stars
46
3 Stars
8
2 Stars
16
1 Star
14
88%of customers recommend this product.
(
191 out of
218)
Customer Reviews for Greenworks - 24V 13-Inch Brushless String Trimmer Gen 2, 4.0Ah USB Battery and Charger Included - Green
Customer Rating
5
Works like a charm, love it
on April 1, 2025
Posted by: Rick in Reno
from Nevada
Gender:Male
[This review was collected as part of a promotion.] Simple to put together and use. I love the auto-feed string line. This brings me up to 4 Greenworks battery tools.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great product, easy to use!!!
on January 20, 2025
Posted by: Gerbil81
from Casper, Wy
Gender:Male
[This review was collected as part of a promotion.] I used the this at a cousins house and was happy with the ease of use and the versatility of the 24v system. I’m now getting a mower, trimmer, and blower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Easy to Use
on January 8, 2025
Posted by: RJMJ
from Connecticut
Gender:Male
[This review was collected as part of a promotion.] I bought this for my daughter since she didn't have one. As we know, a string trimmer is a required tool for home maintenance. The light weight and many features make this a top notch choice to use for lawn care.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: JohnLei
from Valley, AL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Seems like a nice tool, but string does not advance when needed. Tap and go does not seem to work. After using for one complete battery charge, the trimmer has lost power, and fails to start turning. Even when assisting it to start turning, it doesn't have enough power to cut. Tried new battery, same thing. Checked to make sure there is nothing wound around the head, and there is not. Not happy with this unit.
Pros: Environmentally Safe
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, September 12, 2024
Hello JohnLei.
Thank you for taking the time to share your experience. We are sorry to hear it has not bee a positive one! We would like to get in touch to ensure that your tool is operating up to our performance standards. Please reach out to our Customer Support Live Chat on Greenworks Tools www.greenworkstools.com or call 1-888-909-6757. We would like the opportunity to speak with you to see if we can find a solution.
In the meantime, we urge you to review the two videos below in the hopes the issue was a mishaps and can be corrected by reviewing the operation and assembly video attached.
Operating your corded 24V trimmer: (https://youtu.be/THcvuQY9FHA)
Assembling your corded 24V trimmer: https://youtu.be/EpjMVsFNvO8
Thank you for taking the time to share your experience. We are sorry to hear it has not bee a positive one! We would like to get in touch to ensure that your tool is operating up to our performance standards. Please reach out to our Customer Support Live Chat on Greenworks Tools www.greenworkstools.com or call 1-888-909-6757. We would like the opportunity to speak with you to see if we can find a solution.
In the meantime, we urge you to review the two videos below in the hopes the issue was a mishaps and can be corrected by reviewing the operation and assembly video attached.
Operating your corded 24V trimmer: (https://youtu.be/THcvuQY9FHA)
Assembling your corded 24V trimmer: https://youtu.be/EpjMVsFNvO8
Written by a customer while visiting greenworkstools.com
Posted by: Andy Lawler
from Douglas, MA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Single battery gets me through most of what I need on a 2/3 acre lot.
Pros: Convenient, Cost-Saver, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great tool, worth buyiyagain!
on September 7, 2024
Posted by: resheppa
from Florida
Gender:Male
[This review was collected as part of a promotion.] I've used this trimmer for years, but broke it (accidentally closed a shed door on it). I set out looking for a replacement, but other manufacturers didn't compare. It's light but has the power needed for my lawn. The edging feature makes all the difference. It's a very easy step to edge. Batteries are still going strong!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Mr. Dale
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] A good quality product. I enjoy using Greenworks products. Thank you for a good quality products that you build for the customers. I use rechargeable products alot thank you again Greenworks.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
Written by a customer while visiting greenworkstools.com
Posted by: MD911
from NY
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] children love to work with it because it can be adjusted in height
Pros: Durable
Written by a customer while visiting greenworkstools.com