Customer reviews from greenworkstools.com
Greenworks - 24V 13-Inch Brushless String Trimmer Gen 2, 4.0Ah USB Battery and Charger Included - Green
Average customer rating
4.3 out of 5
4.3
(254 Reviews)
Open Ratings Snapshot
Rating breakdown 254 reviews
5 Stars
170
4 Stars
46
3 Stars
8
2 Stars
16
1 Star
14
88%of customers recommend this product. 
(
191 out of 218
)
Best Buy Privacy Policy
Customer Reviews for Greenworks - 24V 13-Inch Brushless String Trimmer Gen 2, 4.0Ah USB Battery and Charger Included - Green
Customer Rating
5 out of 5
5
Makes my life easier!
on July 27, 2022
Posted by: tiny ginger
from Colorado
Gender:Female
I recently bought this string trimmer to replace an electric one I had previously been using. This Greenworks one is a dream! Lightweight and easy to use and gets the job done. I am a 5'2 female and LOVE how lightweight this is! and adjustable for different users! Highly recommended!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
24v 13” Torqdrive cordless trimmer
on July 26, 2022
Posted by: Out In Kansas
Verified Purchase:Yes
We have a large yard. Very handy to grab and go trim parts of the yard when you have time. My wife even takes it out and helps. Very convenient.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Nice light trimmer.
on July 26, 2022
Posted by: Wonder Woman
from PALMYRA, Ny
Gender:Female
Verified Purchase:Yes
Nice and light forlight trimming jobs. No gas mix issues. Agood product.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1 out of 5
1
Tap Function to Release Line Works Very Inconsistently
on July 24, 2022
Posted by: MantaRayMysteria
Gender:Male
Overall the product is very cheaply built. The tap function did not work properly, took many, many taps to get the line to release. Had to tap hard a number of times and the twist lock of the arm broke, so the trimmer head would swivel around.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, July 25, 2022
Hello MantaRayMysteria,

Sorry to hear about this experience! It sounds like you will need to contact us directly some further information would be required to be better assist. Please give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information, and we will be happy to assist with the warranty claims process. We appreciate you bringing this to our attention and look forward to making it right.
Written by a customer while visiting greenworkstools.com
Customer Rating
4 out of 5
4
Good one
on July 9, 2022
Posted by: SunnyD71
from Texas
Gender:Male
Verified Purchase:Yes
It is good, light weight. But I wish it has more power
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Light and easy
on July 4, 2022
Posted by: Stu r
from Union NJ
Gender:Male
Verified Purchase:Yes
Works well. It light and powerful and easy to use.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Light and flexible
on June 30, 2022
Posted by: Klbshack
Verified Purchase:Yes
I love the light weight and the adjustable position option. Now, i look for places un the yard to edge.
Written by a customer while visiting greenworkstools.com
Customer Rating
5 out of 5
5
Great Little Trimmer
on June 30, 2022
Posted by: Cathy p
from AuGres, Michigan
Gender:Female
Verified Purchase:Yes
Lightweight easy to use trimmer. I love this little trimmer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
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