Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 21" Self-Propelled Lawn Mower + Blower + 12" String Trimmer, Batteries and Charger Included - Green
Average customer rating
4.3
(367 Reviews)
Rating breakdown 367 reviews
5 Stars
236
4 Stars
62
3 Stars
27
2 Stars
15
1 Star
27
88%of customers recommend this product.
(
256 out of
292)
Customer Reviews for Greenworks - 48V (24V x 2) 21" Self-Propelled Lawn Mower + Blower + 12" String Trimmer, Batteries and Charger Included - Green
Customer Rating
5
Love it!
on April 20, 2022
Posted by: LawnBoy109
from syracuse, ny
Gender:Male
April 20, finally got to use my new mower. Love it. nice cut and quiet. glad i got it!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: OK grandma
from Oklahoma
Gender:Female
Verified Purchase:Yes
Very easy to get started using. I bought it so my 11 year old grandson could start mowing my yard and he has no problems with it. I like that it is so easy to use the batteries and is so easy to start.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: KC Wu
from Atlanta GA
Gender:Male
Verified Purchase:Yes
I love the one handle cutting height adjustment on the lawn mower. But the two sets of batteries last only 50 minutes. What a big disappointment.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, April 26, 2022
Hello KC Wu,
We are sorry to hear that you were not completely satisfied with the run time of the 2 combined batteries when used in this lawn mower. 50 minutes when using tow combined batteries would be normal. This unit is advertised as running Up to 70 minutes of run-time* with 4 fully charged 4.0 Ah USB Batteries. It is important to adjust your mowing techniques to make the most out of the battery life, here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
We hope these tips will help. We would be happy to carry on this conversation to offer some additional suggestions, if you are willing, contact Greenworks at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
We are sorry to hear that you were not completely satisfied with the run time of the 2 combined batteries when used in this lawn mower. 50 minutes when using tow combined batteries would be normal. This unit is advertised as running Up to 70 minutes of run-time* with 4 fully charged 4.0 Ah USB Batteries. It is important to adjust your mowing techniques to make the most out of the battery life, here are a few mowing tips to help achieve the optimal run time.
1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings.
2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months.
3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily.
4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging.
We hope these tips will help. We would be happy to carry on this conversation to offer some additional suggestions, if you are willing, contact Greenworks at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Posted by: Andrew cimochowski
Gender:Male
Verified Purchase:Yes
The mower exceeded my expectations both in battery life and the cutting power …I have very thick zoysia grass which isnt a problem for this mower..
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Nicksmd
Verified Purchase:Yes
Great mower self propelled kind of drains the battery but good for around a quarter acre.
Written by a customer while visiting greenworkstools.com
Posted by: RWShreve
Verified Purchase:Yes
It is the best lawnmower we’ve ever had I would highly recommend a smaller the batteries work well and they charge up fairly quickly
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: TomTheEngineer
from Northern Virginia
Gender:Male
Verified Purchase:Yes
This thing works great! No complaints, does what it should without fussing about.
Not too heavy, nice and maneuverable.
Not too heavy, nice and maneuverable.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Atlanta, Georgia
Gender:Male
Verified Purchase:Yes
OK Mower, Not a Great Mower. Completes the Job. Run time is about 30 Minutes with two batteries.
The Sound of this mower is Loud. I thought electric will be silent. I never used Gas Mower. I can't compare it with Gas Mower. But sound is Horrible.
Deck accumulates the grass mulch badly. Deck Design should have been better to avoid grass mulch accumulation on the deck. Battery Area/Space also accumulates dirt/grass which might effect the battery performance in long term.
Wiring should have been included inside the handle, instead of hanging out.
Very difficult to cut the edges.
Easy to maneuver when Self propelled is activated. But speed control is not Good. It will be too slow or speed, can't get the appropriate speed set. Little frustrated with that while mowing.
The Sound of this mower is Loud. I thought electric will be silent. I never used Gas Mower. I can't compare it with Gas Mower. But sound is Horrible.
Deck accumulates the grass mulch badly. Deck Design should have been better to avoid grass mulch accumulation on the deck. Battery Area/Space also accumulates dirt/grass which might effect the battery performance in long term.
Wiring should have been included inside the handle, instead of hanging out.
Very difficult to cut the edges.
Easy to maneuver when Self propelled is activated. But speed control is not Good. It will be too slow or speed, can't get the appropriate speed set. Little frustrated with that while mowing.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, July 4, 2022
Hello cnbc505,
Thank you for taking the time to share your experience with us! Our Designers and Product Developers will occasionally read these review, so we really appreciate it when customers tell us what they think and share their experience with us.
If ever you have specific questions or concerns about one of our products, please feel free to contact our Greenworks Pro toll-free helpline at 1-855-345-3934.We look forward to your follow post, please keep us updated!
Thank you for taking the time to share your experience with us! Our Designers and Product Developers will occasionally read these review, so we really appreciate it when customers tell us what they think and share their experience with us.
If ever you have specific questions or concerns about one of our products, please feel free to contact our Greenworks Pro toll-free helpline at 1-855-345-3934.We look forward to your follow post, please keep us updated!
Written by a customer while visiting greenworkstools.com