The trimmer came with a broken guard. Besides that everything works for the job. Mower lasted long enough to get my front yard done. I just wish I had a guard for the trimmer.
I would recommend this to a friend!
Response from greenworkstools.comBy GreenWorks Tools, GreenWorks Customer Care, February 23, 2021
Hello Aaron H,
Thank you for taking the time to provide this feedback. We are sorry to hear that the unit is in an unsatisfactory condition. We take matters like these very seriously and would not want any of customers to have to encounter this issue. For replacement parts and to investigate your warranty options, please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS).
[This review was collected as part of a promotion.] Great product This weed eate is awesome, light and easy to handle, cordless string trimmer easy to use, and charge The battery packs lasts for at least an hour is really the best trimmer that I have currently.
[This review was collected as part of a promotion.] Been using this for a few months and it works solidly for an electric trimmer. It definitely doesn't have the battery life or power that a gas trimmer has, but it works great for small yards and is easy to use.
I was hesitant about this purchase as ive never used or owned electric equipment before but I must say I am impressed. My yard is on the smaller size and I have yet to run into any battery or product issues.
This is really a good quality product to have it. It is so easy to use and works fine. The detailed instructions Provided with the tool Makes an easy assembly. We are liking this product already. I wish the blower had the vacuum capabilities also.
[This review was collected as part of a promotion.] I got this 24V cordless 12" Torqdrive™ String Trimmer by Greenworks last month, and it has exceeded my expectations. The 2.0 AH battery was included, and after letting it charge, the string trimmer was able to take care of the weeds around the perimeter of both our back, front, and side yards, as well as a bunch of medium sized vines that were climbing up the wooden sections of our entryway. It trimmed very smoothly, and there were no snags, as I had been used to with the last trimmer I had purchased from a different brand. I am very happy with this one, and it is lightweight enough for me to use it, which is a big plus.