Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 21" Self-Propelled Lawn Mower + Blower + 12" String Trimmer, Batteries and Charger Included - Green
Average customer rating
4.3
(384 Reviews)
Rating breakdown 384 reviews
5 Stars
248
4 Stars
64
3 Stars
29
2 Stars
15
1 Star
28
88%of customers recommend this product.
(
268 out of
306)
Customer Reviews for Greenworks - 48V (24V x 2) 21" Self-Propelled Lawn Mower + Blower + 12" String Trimmer, Batteries and Charger Included - Green
Customer Rating
1
DO NOT BUY my 2nd one is now broke
on April 12, 2025
Posted by: PisoffDebra
My first mower broke, the self propel just stopped working, so they sent me another one. Less than 2 years this one is dead, wont start. I have purchased a lot of Greenworks products and I swear I want a refund for all of them and I will send them back.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, April 14, 2025
Hello Debra.
Thank you for your review. We are very sorry to hear about this experience. We would truly be interested in hearing more about these issues. Especially, since it seems that you have two units experiencing the same problem. We see that you have been in contact, and the Customer Experience team are doing their best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
Thank you for your review. We are very sorry to hear about this experience. We would truly be interested in hearing more about these issues. Especially, since it seems that you have two units experiencing the same problem. We see that you have been in contact, and the Customer Experience team are doing their best to work towards a solution. Greenworks is committed to making sure customers are 100% satisfied with the quality and durability of each purchase. So, our experts can discuss your experience; please have your unit, battery and charger with you along with the model and serial number to complete troubleshooting to ensure quick resolution is provided.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great price
on April 13, 2025
Posted by: Tashali
from Driftwood, texas
Gender:Female
[This review was collected as part of a promotion.] I love using my 48 volt mower, never had a self propelled mower, it's awsome, the weedeater works fine and so does blower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
False Advertising CHARGERS ARE NOT THE SAME
on April 27, 2025
Posted by: Falcon 007
from Ohio
The green charger shown in the pictures is not the charger we received. We were sent a cheaper black charger; we were not pleased with this bait and switch tactic.
Pros: Easy to Use, Effective, Powerful
I would recommend this to a friend!
Response from greenworkstools.comBy Greenworks, April 28, 2025
Hello Falcon 007.
We are sorry to hear about your expereince. we will gladly take a closer look into this issue with you to speak to a team member contact us directly through Live on Greenworks page on www.greenworkstools.com or call 1-888-909-6757. Please have the model and serial number to complete troubleshooting to ensure quick resolution is provided.
We are sorry to hear about your expereince. we will gladly take a closer look into this issue with you to speak to a team member contact us directly through Live on Greenworks page on www.greenworkstools.com or call 1-888-909-6757. Please have the model and serial number to complete troubleshooting to ensure quick resolution is provided.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great features
on May 14, 2025
Posted by: LindaS
from Niagara Falls, NY
Gender:Female
[This review was collected as part of a promotion.] Bought for me on Mother's Day. Love that trimmer spools are available and did buy additional spools for using with trimmer. So far very happy with the trimmer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Easy Ordering
on May 14, 2025
Posted by: Waffeluu
[This review was collected as part of a promotion.] The ordering process was super straightforward and the price was great. Will update once the product comes in!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Horrible
on May 23, 2025
Posted by: Guest85
Bought this about two years and I absolutely hate it. The batteries die way to quickly. The leaf blower only lasts 5 minutes, the mower does in 10 to 15 minutes. The only thing I think I like is the weed eater. Not worth the money in my opinion. Thought this would work best for a yard that is small, but nope. If I could return my set I absolutely would.
Response from greenworkstools.comBy Greenworks, May 27, 2025
Hello Guest85.
We are sorry to hear the unit has not fully met your expectations. Runtimes can vary depending. Trimmer, run-times vary based on grass conditions and operator’s technique and blowers are considered a high-power draw application which means they do tend to drain the battery quite rapidly in comparison to some other tools. Mower runtimes can vary depending on a few factors, including but not limited to grass texture and consistency, cutting height, using the self-propelled for the entire mow, and lawn size. For added runtime, we recommend purchasing additional batteries and you can view the 24V platform here, (https://www.greenworkstools.com/em-cgi/btag/collections/24-volt?uff_57w5tv_metafield%3Aattribute.accessories=Batteries%20%26%20Chargers).
Each product requires two batteries to operate. Ensure both batteries are charged 100%. If each battery has a different charge state, the run-time of the machine is subject to the lowest powered battery (For example one battery is charged 100, and the other is charged 50%, the unit will only run until the 50% battery is depleted). We hope this information helpful.
We hope you will find this information useful. If you require any additional support or have questions regarding a product, we recommend try our Q&A section on product's page or Chat with us direct on our website www.greenworkstools. com.
We are sorry to hear the unit has not fully met your expectations. Runtimes can vary depending. Trimmer, run-times vary based on grass conditions and operator’s technique and blowers are considered a high-power draw application which means they do tend to drain the battery quite rapidly in comparison to some other tools. Mower runtimes can vary depending on a few factors, including but not limited to grass texture and consistency, cutting height, using the self-propelled for the entire mow, and lawn size. For added runtime, we recommend purchasing additional batteries and you can view the 24V platform here, (https://www.greenworkstools.com/em-cgi/btag/collections/24-volt?uff_57w5tv_metafield%3Aattribute.accessories=Batteries%20%26%20Chargers).
Each product requires two batteries to operate. Ensure both batteries are charged 100%. If each battery has a different charge state, the run-time of the machine is subject to the lowest powered battery (For example one battery is charged 100, and the other is charged 50%, the unit will only run until the 50% battery is depleted). We hope this information helpful.
We hope you will find this information useful. If you require any additional support or have questions regarding a product, we recommend try our Q&A section on product's page or Chat with us direct on our website www.greenworkstools. com.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Bought in 2022 and it still works great in 2025!
on May 24, 2025
Posted by: Andrews8497
Gender:Female
[This review was collected as part of a promotion.] We bought this trimmer 3/18/2022 and it is still working great!! We also bought the lawnmower too. We have been happy with all Greenworks products. I only came back to the website to buy more trimmer string.
Pros: Easy to Use, Durable, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Perfect for small cleanup jobs!
on May 27, 2025
Posted by: Spoonman
from Cleveland
Gender:Male
[This review was collected as part of a promotion.] This blower is perfect for blowing off the deck, walkway, garage floor or driveway. It’s lightweight and the battery lasts long enough to get the job done
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com