Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 21" Self-Propelled Lawn Mower + Blower + 12" String Trimmer, Batteries and Charger Included - Green
Average customer rating
4.3
(384 Reviews)
Rating breakdown 384 reviews
5 Stars
248
4 Stars
64
3 Stars
29
2 Stars
15
1 Star
28
88%of customers recommend this product.
(
268 out of
306)
Customer Reviews for Greenworks - 48V (24V x 2) 21" Self-Propelled Lawn Mower + Blower + 12" String Trimmer, Batteries and Charger Included - Green
Customer Rating
5
Great!
on September 6, 2024
Posted by: Cburns
from St Petersburg
Gender:Female
[This review was collected as part of a promotion.] I am happy with my leaf blower. It performs great. It work well and I can also use the battery in my lawn mower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Mr. Dale
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] A good quality product. I enjoy using Greenworks products. Thank you for a good quality products that you build for the customers. I use rechargeable products alot thank you again Greenworks.
Pros: Convenient, Cost-Saver, Easy to Use, Quiet, Durable, Environmentally Safe, Effective, Powerful
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Great tool, worth buyiyagain!
on September 7, 2024
Posted by: resheppa
from Florida
Gender:Male
[This review was collected as part of a promotion.] I've used this trimmer for years, but broke it (accidentally closed a shed door on it). I set out looking for a replacement, but other manufacturers didn't compare. It's light but has the power needed for my lawn. The edging feature makes all the difference. It's a very easy step to edge. Batteries are still going strong!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Andy Lawler
from Douglas, MA
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Single battery gets me through most of what I need on a 2/3 acre lot.
Pros: Convenient, Cost-Saver, Effective
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
2
Trimmer Does Not Work
on September 11, 2024
Posted by: Niecey
[This review was collected as part of a promotion.] Bought this for my husband back in July, He finally decided to use it today 9/24 and the trimmer keeps cutting off after he starts it.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, September 11, 2024
Hello Niecey.
Thank you for reaching out to us. We are sorry to hear of the troubles you are experiencing with the Greenworks 24V Trimmer.
Here are a few reasons you may be expecting this issue of the trimmer stopping when you cut.
1. The guard is not attached to the machine. Remove the battery pack and attach the guard to the machine.
2. Heavy cutting line is used. Use only with the nylon cutting line of 0.065" (1.65 mm) diameter.
3. The battery pack or machine is too hot. A. Cool the battery pack until its function returns to normal. B. Cool the machine for approximately 10 minutes.
4. The battery pack is disconnected from the tool. Install the battery pack again.
5. The battery pack is depleted. Charge the battery pack.
We have also linked our Operator Guide below for this unit, we hope with these tips video will assist in a more enjoyable user experience. Should they not yield results contact Greenworks by Live Chat on www.greenworkstools.com or by phone on 1-888-909-6757.
(https://youtu.be/d77QTvnBGZ4)
Thank you for reaching out to us. We are sorry to hear of the troubles you are experiencing with the Greenworks 24V Trimmer.
Here are a few reasons you may be expecting this issue of the trimmer stopping when you cut.
1. The guard is not attached to the machine. Remove the battery pack and attach the guard to the machine.
2. Heavy cutting line is used. Use only with the nylon cutting line of 0.065" (1.65 mm) diameter.
3. The battery pack or machine is too hot. A. Cool the battery pack until its function returns to normal. B. Cool the machine for approximately 10 minutes.
4. The battery pack is disconnected from the tool. Install the battery pack again.
5. The battery pack is depleted. Charge the battery pack.
We have also linked our Operator Guide below for this unit, we hope with these tips video will assist in a more enjoyable user experience. Should they not yield results contact Greenworks by Live Chat on www.greenworkstools.com or by phone on 1-888-909-6757.
(https://youtu.be/d77QTvnBGZ4)
Written by a customer while visiting greenworkstools.com
Posted by: Langevin Piol
from Beach Park, IL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was happy with my purchased except the fact that I'm having to manually adjust the pool line. The Auto feed is not working @ all. But other than that, everything is ok.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: JohnLei
from Valley, AL
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Seems like a nice tool, but string does not advance when needed. Tap and go does not seem to work. After using for one complete battery charge, the trimmer has lost power, and fails to start turning. Even when assisting it to start turning, it doesn't have enough power to cut. Tried new battery, same thing. Checked to make sure there is nothing wound around the head, and there is not. Not happy with this unit.
Pros: Environmentally Safe
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, September 12, 2024
Hello JohnLei.
Thank you for taking the time to share your experience. We are sorry to hear it has not bee a positive one! We would like to get in touch to ensure that your tool is operating up to our performance standards. Please reach out to our Customer Support Live Chat on Greenworks Tools www.greenworkstools.com or call 1-888-909-6757. We would like the opportunity to speak with you to see if we can find a solution.
In the meantime, we urge you to review the two videos below in the hopes the issue was a mishaps and can be corrected by reviewing the operation and assembly video attached.
Operating your corded 24V trimmer: (https://youtu.be/THcvuQY9FHA)
Assembling your corded 24V trimmer: https://youtu.be/EpjMVsFNvO8
Thank you for taking the time to share your experience. We are sorry to hear it has not bee a positive one! We would like to get in touch to ensure that your tool is operating up to our performance standards. Please reach out to our Customer Support Live Chat on Greenworks Tools www.greenworkstools.com or call 1-888-909-6757. We would like the opportunity to speak with you to see if we can find a solution.
In the meantime, we urge you to review the two videos below in the hopes the issue was a mishaps and can be corrected by reviewing the operation and assembly video attached.
Operating your corded 24V trimmer: (https://youtu.be/THcvuQY9FHA)
Assembling your corded 24V trimmer: https://youtu.be/EpjMVsFNvO8
Written by a customer while visiting greenworkstools.com
Customer Rating
5
enjoy cutting the lawn.
on October 11, 2024
Posted by: Markous
Gender:Male
[This review was collected as part of a promotion.] Less noise, no gas fumes. This makes mowing so much more enjoyable, I have retired my ear plugs. The self propelled feature makes the hill side less challenging. Overall I'm very satisfied.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com