Bought in Feb 2021. Used it once on my entire yard and ran out of string. Tried for months to get a replacement spool. Finally company sent me a free one. Buy where to purchase an additional replacement spool? So frustrating to try to find it. Otherwise, I love this trimmer !
Lightweight, easy to use, plenty of power for small jobs
on September 7, 2021
Posted by: DanielO
from San Diego, CA
I bought this trimmer one month ago and have used it weekly to clean up the edging around my yard. It is lightweight, easy to use, and has plenty of power and charge to clean up my entire (small) yard. For those looking for an affordable, eco yard-trimming solution, I recommend it.
The mower itself works very well. Nice broad cutting deck gets a nice even cut. Very quiet. However, I'm disappointed in the battery life. Batteries charged to maximum in the charging deck only show two of three bars when in the mower. Mowing time between all four batteries is also only at about half an hour - which gets me less than halfway through my yard.
Response from greenworkstools.comBy Greenworks, Customer Care, September 7, 2021
Hello Chris Ferguson,
Thank you for your feedback! We are happy to hear you are enjoying your Lawnmower. We are sorry to hear that you are not completely satisfied with the run time of this battery when used in this lawn mower. This unit is advertised as running up to 70 minutes of run-time* with 4 fully charged 4.0 Ah USB Batteries. It is important to adjust your mowing techniques to make the most out of the battery life, here are a few mowing tips to help achieve the optimal run time. 1) When cutting thick grass, reduce walking speed in order to allow for a more effective cut and a proper discharge of the clippings. 2) Only mow 1/3 of the total grass length at a time - no more. For a healthy lawn, always cut off one-third or less of the total length of the grass. The average lawn should be approximately 1 1/2 to 2” (3.8 to 5 cm) long during cool months, and between 2" to 3 1/4" (5 cm to 8.3 cm) long during hot months. 3) Mow when the grass is dry. As this is an electric unit, mowing wet/damp grass is a safety issue. However, ensuring the grass is dry will also help the grass cut cleanly and discharge appropriately. Wet/damp grass carries more weight and will mostly stick to the blade/motor shaft and will not appropriately discharge or cut easily. 4) Make sure the battery is cool before use. When the battery will not be in use, we suggest storing it indoors, in a cool dry area - away from direct sunlight. Leave the charger unplugged and the battery disconnected from the charger unless it needs charging. We hope these tips will help! If not, we would be happy to investigate to see whether your run time would be considered average; please submit an email using the customer contact page on our website or give us a call at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
This mower more than meets expectations. We make sure batteries are fully charged. Able to cut entire front yard and part of back on one charge. Recharge was quick. Made sure batteries had cooled down before started recharge. Mower is a keeoer.
I bought this mower last year and I love it. It's a 21 inch self-propelled mower, takes two 24 volt battery's. I mow two properties. It takes me 45 minutes to mow one property. The second property I use it for trim only. I purchased two more batteries incase I need more cutting time. I have averaged 45 minutes on two batteries. The batteries are costly but considering no gas, no oil changes or spark plugs to change and no tuneups. Plus It is light weight. I can fold it up and place it in my car with no problem not to mention it stores easily. I would rather have this machine over a gas operated mower any day.
Love this mower. It’s so quiet. Cuts the grass as well as our previous gas mower. We have about .2 acres to mow. Part is a steep hill. I have never run out of battery.