Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 21" Self-Propelled Lawn Mower + Blower + 12" String Trimmer, Batteries and Charger Included - Green
Average customer rating
4.3
(392 Reviews)
Rating breakdown 392 reviews
5 Stars
253
4 Stars
66
3 Stars
29
2 Stars
16
1 Star
28
88%of customers recommend this product.
(
273 out of
312)
Customer Reviews for Greenworks - 48V (24V x 2) 21" Self-Propelled Lawn Mower + Blower + 12" String Trimmer, Batteries and Charger Included - Green
Customer Rating
4
Nice mower
on April 23, 2022
Posted by: DannyO
from Philadelphia
Gender:Male
It has plenty of battery but
If the grass is too high or the height setting too low it stalls out.
Also if self propelled you need to release it well before backing up
Or the wheels lock
If the grass is too high or the height setting too low it stalls out.
Also if self propelled you need to release it well before backing up
Or the wheels lock
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Love it!
on April 20, 2022
Posted by: LawnBoy109
from syracuse, ny
Gender:Male
April 20, finally got to use my new mower. Love it. nice cut and quiet. glad i got it!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Jgunz
from Raleigh, NC
Gender:Male
Verified Purchase:Yes
Great lawn more for my yard. 1/4 acre is mowed easily even at its thickest. Haven't been able to get my batteries to show full charge when installed but it's still plenty enough to mow my lawn.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Self Propelled is an AWESOME feature making cutting the grass much easier!
on April 19, 2022
Posted by: Lyn88
Gender:Female
I bought this electric lawnmower March 22. Finally able to use it in April due to weather. I absolutely love the way the lawnmower moves and the cut was great.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Awesome product
on April 19, 2022
Posted by: Jay v
from Riverview FL
Gender:Male
Perfectly did its job.Battery power is good.Cut is food too
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Love this mower!
on April 16, 2022
Posted by: KevinOz
from Bloomington, IN
Gender:Male
This is my first battery powered mower. I was a little concerned it would not have the power and cutting ability of my gas powered mowers. There was zero reason for concern. This mower has great power and provides a great cut! I’m happier than I probably should be about a lawn mower.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
String feed is lousy
on April 16, 2022
Posted by: Bbop
from Vancouver, Wa
Gender:Female
This is the 2nd trimmer I've purchased - the first one (I thought was single string, it was a duel. Guess it was my error. The 2nd one I just received on the 15th.) Just began to edge and the string was gone? Tried to get it to feed per instruction book - nothing. I am a 75 year old female and have been dragging a corded trimmer around. Thought how nice and easy this would be! Wrong! I couldn ' t get the spool lid off, my 78 year old dis-abled husband helped, got the line back out. Five minutes using it the same thing happened.
I have a Greenworks mower and blower that I love, so figured the string trimmer would be great too!
Definitely not happy and do not recommend it.
Bobbye in Washington State
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, April 18, 2022
Hello Bobbye,
Thank you for your review. We appreciate you taking a moment to share your experience and we are sorry to hear of the troubles you are experiencing. If the string is not feeding this could indicate that there is not enough line or a tangle on the spool. Please remove the battery, remove the spool cover and spool, unwind the spool and rewind, ensuring that the line is not tangled. To advance the line, stop and restart the trimmer. Upon starting, the line will automatically advance 1/4" (6.4 mm). Each time you want to advance the line you must release the trigger for about two seconds and upon starting line should advance.
Should you still require further assistance, we would be interested in hearing more about this issue. Please contact Greenworks customer care at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Thank you for your review. We appreciate you taking a moment to share your experience and we are sorry to hear of the troubles you are experiencing. If the string is not feeding this could indicate that there is not enough line or a tangle on the spool. Please remove the battery, remove the spool cover and spool, unwind the spool and rewind, ensuring that the line is not tangled. To advance the line, stop and restart the trimmer. Upon starting, the line will automatically advance 1/4" (6.4 mm). Each time you want to advance the line you must release the trigger for about two seconds and upon starting line should advance.
Should you still require further assistance, we would be interested in hearing more about this issue. Please contact Greenworks customer care at 1-888-909-6757 (1-888-90WORKS). All we ask that you have access to the unit so that we can complete troubleshooting with you and gather necessary unit information.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Works great for a small lawn
on March 30, 2022
Posted by: Beach Bumbling
from Surfside Beach, SC
Gender:Male
Works great but couldn't make it through my whole lawn using the self propelled. It was extremely hard to move without using self propelled.
Written by a customer while visiting greenworkstools.com