Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 21" Self-Propelled Lawn Mower + Blower + 12" String Trimmer, Batteries and Charger Included - Green
Average customer rating
4.3
(392 Reviews)
Rating breakdown 392 reviews
5 Stars
253
4 Stars
66
3 Stars
29
2 Stars
16
1 Star
28
88%of customers recommend this product.
(
273 out of
312)
Customer Reviews for Greenworks - 48V (24V x 2) 21" Self-Propelled Lawn Mower + Blower + 12" String Trimmer, Batteries and Charger Included - Green
Posted by: BigR
from Michigan
Verified Purchase:Yes
This is our 4th Greenworks tool and just like all the others it delivers above and beyond all expectations. Only downside is the cheep string it comes with.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Good product
on July 15, 2022
Posted by: AB Shrestha
from Flushing, Michigan
Gender:Male
I bought this a month ago and have used it few time. The product is amazing and recommend it.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Greenshopper
Gender:Female
Verified Purchase:Yes
When a big mix up happened, Greenworks corrected it. And I love my new mower!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Atlanta, Georgia
Gender:Male
Verified Purchase:Yes
OK Mower, Not a Great Mower. Completes the Job. Run time is about 30 Minutes with two batteries.
The Sound of this mower is Loud. I thought electric will be silent. I never used Gas Mower. I can't compare it with Gas Mower. But sound is Horrible.
Deck accumulates the grass mulch badly. Deck Design should have been better to avoid grass mulch accumulation on the deck. Battery Area/Space also accumulates dirt/grass which might effect the battery performance in long term.
Wiring should have been included inside the handle, instead of hanging out.
Very difficult to cut the edges.
Easy to maneuver when Self propelled is activated. But speed control is not Good. It will be too slow or speed, can't get the appropriate speed set. Little frustrated with that while mowing.
The Sound of this mower is Loud. I thought electric will be silent. I never used Gas Mower. I can't compare it with Gas Mower. But sound is Horrible.
Deck accumulates the grass mulch badly. Deck Design should have been better to avoid grass mulch accumulation on the deck. Battery Area/Space also accumulates dirt/grass which might effect the battery performance in long term.
Wiring should have been included inside the handle, instead of hanging out.
Very difficult to cut the edges.
Easy to maneuver when Self propelled is activated. But speed control is not Good. It will be too slow or speed, can't get the appropriate speed set. Little frustrated with that while mowing.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, July 4, 2022
Hello cnbc505,
Thank you for taking the time to share your experience with us! Our Designers and Product Developers will occasionally read these review, so we really appreciate it when customers tell us what they think and share their experience with us.
If ever you have specific questions or concerns about one of our products, please feel free to contact our Greenworks Pro toll-free helpline at 1-855-345-3934.We look forward to your follow post, please keep us updated!
Thank you for taking the time to share your experience with us! Our Designers and Product Developers will occasionally read these review, so we really appreciate it when customers tell us what they think and share their experience with us.
If ever you have specific questions or concerns about one of our products, please feel free to contact our Greenworks Pro toll-free helpline at 1-855-345-3934.We look forward to your follow post, please keep us updated!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Great concept, poor performance
on July 1, 2022
Posted by: Jim05482
Gender:Male
First, the good news: the mower is fairly quiet and lightweight, so it's easy to work with. The bad news is that the battery performance is terrible. My lawn is about a half acre and it takes three charges to mow it, which wouldn't be so bad if it didn't take almost two hours to fully charge them. The description says that the batteries take 40 minutes to charge, which isn't even close to the actual time. Because of this, completing a job that would take an hour with a gas mower takes five hours with this one. And, yes, I mow when the grass is dry, rarely use the self propelled feature (why did I pay for it if I shouldn't use it?) and keep the cut length set to high. Really disappointed in this product.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, Customer Care, July 4, 2022
Hello Jim05482,
Sorry to hear you are not happy with the charge time. Please allow us the opportunity to clarify the charge time vs the runtime.
Runtime: Up to 45m.
Charge Time: 75m per 24V Battery (5.0 Ah battery)
Hope this helps!
If you require any additional support or have questions regarding a product, feel free to utilize our Q&A section or contact us at Greenworks Pro toll-free helpline at 1-855-345-3934.
Sorry to hear you are not happy with the charge time. Please allow us the opportunity to clarify the charge time vs the runtime.
Runtime: Up to 45m.
Charge Time: 75m per 24V Battery (5.0 Ah battery)
Hope this helps!
If you require any additional support or have questions regarding a product, feel free to utilize our Q&A section or contact us at Greenworks Pro toll-free helpline at 1-855-345-3934.
Written by a customer while visiting greenworkstools.com
Posted by: Klbshack
Verified Purchase:Yes
I love the light weight and the adjustable position option. Now, i look for places un the yard to edge.
Written by a customer while visiting greenworkstools.com
Posted by: Jo Paul
from Dallas, TX
Gender:Male
Verified Purchase:Yes
This will complete our mowing requirements. We have greenworks 48v battery operated mower and we are completely satisfied with that product.
With that confidence we bought this blower. As of now there are no issues with this item
With that confidence we bought this blower. As of now there are no issues with this item
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Johnnybunny
from Massachusetts
Gender:Male
Verified Purchase:Yes
Light, surprisingly powerful..particularly great for seniors with small yards
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com