Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 21" Self-Propelled Lawn Mower + Blower + 12" String Trimmer, Batteries and Charger Included - Green
Average customer rating
4.3
(505 Reviews)
Rating breakdown 505 reviews
5 Stars
334
4 Stars
85
3 Stars
30
2 Stars
19
1 Star
37
89%of customers recommend this product.
(
360 out of
405)
Customer Reviews for Greenworks - 48V (24V x 2) 21" Self-Propelled Lawn Mower + Blower + 12" String Trimmer, Batteries and Charger Included - Green
Posted by: Sammie Sam
Gender:Male
Verified Purchase:Yes
The battery keep died on me right after 10 minutes
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks Customer Success, June 9, 2026
Hi Sammie Sam. Thank you for your review. A Greenworks 24V 4.0Ah battery can yield up to 40 minutes of runtime and a charge time of 120 minutes. Please note runtime may vary based on the load applied to the battery (i.e. higher settings/turbo mode), and the type of unit being operated (i.e. self-propel lawn mower/leaf blower). The higher the ampere-hour (Ah) rating is, the more run time the battery has to offer. As a result, battery run time may vary depending on specific version used. If you wish to discuss any troubleshooting, warranty assistance, questions, or other concerns, please do not hesitate to contact us directly via chat or call 1-888-909-6757 (1-888-90WORKS). Thank you for choosing Greenworks Tools!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Recommend the package deal
on June 6, 2026
Posted by: Kris2020
from North Carolina
Gender:Female
I have had my set for about 4 years now and it does a good job. My only issue is the weed eater string does not advance, I have to pull the line out . Finding replacement parts is not easy on this sight.. I'm so glad I bought an extra set of batteries. I have around an acre with crappy weed grass coverage and it takes both sets of batteries to finish.
Pros: Cost-Saver, Easy to Use, Quiet, Environmentally Safe
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: C214
Verified Purchase:Yes
Battery sucks. I can’t even finish my front yard..
Response from greenworkstools.comBy Greenworks Customer Success, June 4, 2026
Hi C214. Thank you for your feedback. The Greenworks 48V (24V x 2) 17" Push Cordless Lawn Mower, 320CFM Leaf Blower and 12" String Trimmer Combo Kit includes 2 x 24V 4.0Ah batteries. The runtime varies depending on the tool being used and the workload placed on the unit during operation. Generally, the higher the amp-hour (Ah) rating of the battery, the longer the runtime it can provide. As a result, battery runtime may vary based on the specific battery and application. Please note that estimated runtime is typically provided on the product page for each unit. These estimates may be based on factors such as operating time, acreage covered, number of cuts, or other usage variables. Actual runtime can vary depending on the load applied to the battery, such as higher power settings or Turbo Mode, as well as the type of tool being operated, such as a self-propelled lawn mower versus a leaf blower. For extended runtime, we recommend using a higher amp-hour (Ah) battery within the same voltage platform. Should you have any new question or further concerns, please contact us directly at 1-888-909-6757 (1-888-90WORKS) to speak with an agent or start a chat and we will be happy to assist. Thank you for continuing to choose Greenworks Tools!
Written by a customer while visiting greenworkstools.com
Posted by: Gany
Verified Purchase:Yes
The runtime for the batteries are insufficient and it needs two extra batteries
Written by a customer while visiting greenworkstools.com
Customer Rating
4
on May 29, 2026
Posted by: Chilly Willy
My brother has one and he said he loves it. So I decided to try it out
Written by a customer while visiting greenworkstools.com
Posted by: Yesenia
from Leesburg FL
Gender:Female
Verified Purchase:Yes
Used once. Couldn’t even finish my front yard with both batteries starting on full.
Pros: Easy to Use, Quiet
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 26, 2026
Hello Yesenia.
We are sorry to hear the runtime did not meet your expectations on your first use. With the Greenworks 48V (24V x2) system, both batteries are used together to power the mower, and performance can vary significantly based on grass conditions and cutting settings. Thick, wet, or overgrown grass, as well as a lower cutting height, can increase power draw and reduce runtime more quickly than expected. For best results, we recommend mowing more frequently to avoid heavy buildup, raising the deck height slightly for the first pass, and ensuring both batteries are fully charged and properly seated before use. Walking speed can also impact efficiency, slower, steady passes help the mower maintain optimal performance. If your lawn is small but you are still experiencing unusually short runtime under normal conditions, our success team can help verify battery performance and ensure everything is operating as intended. They can be reached either using the online chat function, on Greenworks Tools page, or by calling 1-888-909-6757.
We are sorry to hear the runtime did not meet your expectations on your first use. With the Greenworks 48V (24V x2) system, both batteries are used together to power the mower, and performance can vary significantly based on grass conditions and cutting settings. Thick, wet, or overgrown grass, as well as a lower cutting height, can increase power draw and reduce runtime more quickly than expected. For best results, we recommend mowing more frequently to avoid heavy buildup, raising the deck height slightly for the first pass, and ensuring both batteries are fully charged and properly seated before use. Walking speed can also impact efficiency, slower, steady passes help the mower maintain optimal performance. If your lawn is small but you are still experiencing unusually short runtime under normal conditions, our success team can help verify battery performance and ensure everything is operating as intended. They can be reached either using the online chat function, on Greenworks Tools page, or by calling 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Posted by: Mattmaga
Verified Purchase:Yes
Dies halfway thru the lawn and I have a smallish lawn need another set of batteries
Response from greenworkstools.comBy Greenworks, May 26, 2026
Hello Mattmaga.
We are sorry to hear the runtime is not meeting your expectations, that can definitely be frustrating, especially on a smaller lawn. With the Greenworks 48V (24V x2) system, the mower draws power from both 24V batteries at the same time, which provides more power but can also reduce overall runtime compared to using a single battery tool. Factors like thicker grass, lower cutting height, and faster walking pace can also impact how quickly the batteries drain.
For best results, we recommend:
- Fully charging both batteries before use
- Mowing regularly to avoid cutting thick or overgrown grass
- Raising the deck height slightly for less resistance
Adding an additional set of 24V batteries is a good solution if you need extended runtime, allowing you to swap and finish without interruption. Greenworks succes support can verify compatibility and help make sure you are using the correct battery platform so everything works interchangeably as intended, if you have any questions or warranty needs please contact Greenworks either using the online chat function, on Greenworks Tools page, or by calling 1-888-909-6757.
We are sorry to hear the runtime is not meeting your expectations, that can definitely be frustrating, especially on a smaller lawn. With the Greenworks 48V (24V x2) system, the mower draws power from both 24V batteries at the same time, which provides more power but can also reduce overall runtime compared to using a single battery tool. Factors like thicker grass, lower cutting height, and faster walking pace can also impact how quickly the batteries drain.
For best results, we recommend:
- Fully charging both batteries before use
- Mowing regularly to avoid cutting thick or overgrown grass
- Raising the deck height slightly for less resistance
Adding an additional set of 24V batteries is a good solution if you need extended runtime, allowing you to swap and finish without interruption. Greenworks succes support can verify compatibility and help make sure you are using the correct battery platform so everything works interchangeably as intended, if you have any questions or warranty needs please contact Greenworks either using the online chat function, on Greenworks Tools page, or by calling 1-888-909-6757.
Written by a customer while visiting greenworkstools.com
Posted by: Reds Cut
Verified Purchase:Yes
Mower, Blower great . Only thing keeping from 5 Stars is the trimmer
Written by a customer while visiting greenworkstools.com