Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 21" Self-Propelled Lawn Mower + Blower + 12" String Trimmer, Batteries and Charger Included - Green
Average customer rating
4.3
(505 Reviews)
Rating breakdown 505 reviews
5 Stars
334
4 Stars
85
3 Stars
30
2 Stars
19
1 Star
37
89%of customers recommend this product.
(
360 out of
405)
Customer Reviews for Greenworks - 48V (24V x 2) 21" Self-Propelled Lawn Mower + Blower + 12" String Trimmer, Batteries and Charger Included - Green
Customer Rating
1
Terrible battery
on May 18, 2024
Posted by: TomC1234
I bought this mower with the two 5.0 aH batteries. They are supposed to last 'up to 45 minutes'. What a joke. I have mowed my lawn three times now and this is what I get. Fully charged lasts about 16 minutes, not enough to do my entire yard. I charge they to full again (in the dual slot charger this takes over two hours, not the 75 minutes that is claimed) and try to finish. Next charge lasts about 10 minutes. Still not done with my lawn. On the third attempt I barely finish what should easily be done an one charge. I can only think that your advertising is deceptive. If I needed a stronger battery I would have bought those instead of what came with the mower. As it is, it is pretty much worthless.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, May 21, 2024
Hello TomC1234,
Thank you for your review. Sorry to hear that you are having an issue with our product. We see that you have been in contact with Greenworks Success Team, and we are happy they were able to support you with this warranty claim. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We really appreciate you letting us know and apologize for your experience. We look forward to your follow up post!
Thank you for your review. Sorry to hear that you are having an issue with our product. We see that you have been in contact with Greenworks Success Team, and we are happy they were able to support you with this warranty claim. We take each matter very seriously and want to make sure you are happy. At Greenworks we stand behind each product we manufacture. We really appreciate you letting us know and apologize for your experience. We look forward to your follow up post!
Written by a customer while visiting greenworkstools.com
Posted by: Anonymous
from Arroyo grande, Ca
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best battery equipment I’ve used since the pushing switch from gas powered gear to battery. Used gas equipment for many years both at home and for work. I just recently purchased the 3 piece set (mower, edger and blower) (affordable) and couldn’t be happier. Sharp looking tools and very quick charging batteries. Very user friendly and safe. Thanks again.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Joonya
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love it! Makes it so easy to mow our lawn and we now enjoy mowing s
The lawn
The lawn
Written by a customer while visiting greenworkstools.com
Posted by: Chandra
from Dallas tx
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] So far its good, like everything. With combo blower is not that powerfull.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Craig Fergus
from Milwaukee, Wisconsin
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like how lightweight it is. It is also very quiet. The battery life could be longer though.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Joelle
from Washington
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] Being close to 80 the self propulsion feature is unbeatable on my hills and inclines. The blower is superb, very efficient. The trimmer works well but gets too heavy for me, not the trimmer's issue, but mine. I'm not very good with it.
Written by a customer while visiting greenworkstools.com
Posted by: Drew B
from Texas
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve really enjoyed the new set up. The mower works a lot better than I expected. The products are high quality and extremely durable! I’m going to be purchasing many more greenworks tools in the future!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: bergerhthrb7
Verified Purchase:Yes
[This review was collected as part of a promotion.] seems good but I thought the mower was self propelled so it's almost impossible for me to use due to handicaps
Response from greenworkstools.comBy Greenworks, May 6, 2024
Hello bergerhthrb7,
Thank you for choosing Greenworks for your lawn care needs. This kit is a push mower. This information can be viewed in the description and features prior to purchasing. A self-propelled lawn mower has a drive system to propel it forward while a push mower relies on manual effort to move. A self-propelled mower can climb hills with very little effort on your part, but a push mower is an affordable way to mow a flat yard.
We have product experts available to answer any questions and concerns you may have, and we will work with you to ensure that you pick the platform that best suits your needs, we are sorry we were not able to assist you prior to purchasing this kit.
Should you have any questions or warranty needs, please contact us directly through chatbot on Greenworks Tools website that will direct you to a Live agent or call us at 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution.
Thank you for choosing Greenworks for your lawn care needs. This kit is a push mower. This information can be viewed in the description and features prior to purchasing. A self-propelled lawn mower has a drive system to propel it forward while a push mower relies on manual effort to move. A self-propelled mower can climb hills with very little effort on your part, but a push mower is an affordable way to mow a flat yard.
We have product experts available to answer any questions and concerns you may have, and we will work with you to ensure that you pick the platform that best suits your needs, we are sorry we were not able to assist you prior to purchasing this kit.
Should you have any questions or warranty needs, please contact us directly through chatbot on Greenworks Tools website that will direct you to a Live agent or call us at 1-888-909-6757 (1-888-90WORKS). We would like the opportunity to speak with you to see if we can find a solution.
Written by a customer while visiting greenworkstools.com