Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 21" Self-Propelled Lawn Mower + Blower + 12" String Trimmer, Batteries and Charger Included - Green
Average customer rating
4.3
(367 Reviews)
Rating breakdown 367 reviews
5 Stars
236
4 Stars
62
3 Stars
27
2 Stars
15
1 Star
27
88%of customers recommend this product.
(
256 out of
292)
Customer Reviews for Greenworks - 48V (24V x 2) 21" Self-Propelled Lawn Mower + Blower + 12" String Trimmer, Batteries and Charger Included - Green
Customer Rating
5
Great leaf blower
on January 22, 2025
Posted by: Melavalos
from Austin, TX
Gender:Female
[This review was collected as part of a promotion.] Very easy to use! Love this product and highly recommend
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Amazing product!
on March 23, 2025
Posted by: Phil_lip007
from Wooster, OH
Gender:Male
[This review was collected as part of a promotion.] I’ve had this product for some time now and it’s been great! The mower is lightweight and easy to use, the weed eater slices like butter, and the leaf blower is the best I’ve ever owned!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
I love my mower
on April 2, 2025
Posted by: RDND51
from Oneonta, Alabama
Gender:Male
[This review was collected as part of a promotion.] I just receive my mower and have used it twice. It far exceeds my expectations! Here are the ways:
Amazingly well packaged
We’ll build , extremely sturdy
Love the variable speed self-propelled feature
Excellent instructions
The mulching leaf gathering feature is astounding
Batteries recharge very quickly!
I could not be happier with my purchase
Amazingly well packaged
We’ll build , extremely sturdy
Love the variable speed self-propelled feature
Excellent instructions
The mulching leaf gathering feature is astounding
Batteries recharge very quickly!
I could not be happier with my purchase
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Unusable Battery Life
on April 12, 2025
Posted by: RunningOnEmpty
Gender:Male
Fresh out of the box not even able to cut my lawn for 15 minutes until it runs out of battery. Just enough to make you mad that you started to begin with and your yard looks worse than if you hadn’t done anything. I can only imagine the 5 Star reviews are bot reviews or people living in Barbie’s dream house sized mowing areas. Truth be told it’s a waste of money and even getting a second set of batteries won’t solve the problem as the charging time VASTLY outweighs the run time. Will be looking to return
Response from greenworkstools.comBy Greenworks, April 14, 2025
Hello RunningOnEmpty.
We are sorry to hear you are unhappy with the runtime you are getting.
The 48v self-propelled lawn mower cuts up to 1/2 acre when using the (2) fully charged 5Ah batteries (included). The maximum advertised run time is based on no load. It is important to recognize that the Runtimes can vary depending on a few factors, including but not limited to if the self-propel feature is used throughout the entire cut, grass texture and consistency, cutting height, and lawn size. Please note, users must use (2) fully charged Greenworks 24V battery packs. Do not use battery packs other than Greenworks 24V. Ensure both batteries are charged 100%. If each battery has a different charge state, the run-time of the machine is subject to the lowest powered battery (For example: one battery is charged 100%, and the other is charged 50%, the unit will only run until the 50% battery is depleted). When using (2) batteries with different amp hours (Ah), the machine will run until the lower (Ah) battery is depleted. . It is unfortunate to read that you are looking to return the unit, if you wish to address your concerns directly with one of our product specialists first, please contact us by Live Chat through the customer contact page located on our website or call Greenworks toll-free helpline at 1-888-909-6757 before returning to the store. We would like the opportunity to speak with you to see whether your run time would be considered average.
We are sorry to hear you are unhappy with the runtime you are getting.
The 48v self-propelled lawn mower cuts up to 1/2 acre when using the (2) fully charged 5Ah batteries (included). The maximum advertised run time is based on no load. It is important to recognize that the Runtimes can vary depending on a few factors, including but not limited to if the self-propel feature is used throughout the entire cut, grass texture and consistency, cutting height, and lawn size. Please note, users must use (2) fully charged Greenworks 24V battery packs. Do not use battery packs other than Greenworks 24V. Ensure both batteries are charged 100%. If each battery has a different charge state, the run-time of the machine is subject to the lowest powered battery (For example: one battery is charged 100%, and the other is charged 50%, the unit will only run until the 50% battery is depleted). When using (2) batteries with different amp hours (Ah), the machine will run until the lower (Ah) battery is depleted. . It is unfortunate to read that you are looking to return the unit, if you wish to address your concerns directly with one of our product specialists first, please contact us by Live Chat through the customer contact page located on our website or call Greenworks toll-free helpline at 1-888-909-6757 before returning to the store. We would like the opportunity to speak with you to see whether your run time would be considered average.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
The best mower I’ve ever had!! Reliable and long lasting battery life
on July 28, 2025
Posted by: Juan24
from Arkansas
Gender:Male
[This review was collected as part of a promotion.] I bought this a couple of months ago. Highly recommended by my son. I didn’t really think that a cordless battery operated mower would have any power. This one did not let me down. The power in the longevity of the battery is enough to keep me busy throughout the day doing my lawn, which is an acre and gross pretty fast where we are from. We use it weekly and I sometimes take it to my father-in-law son. Use it there too, and I love it.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
LOVE This Mower
on August 2, 2025
Posted by: MowerMan88
Gender:Male
[This review was collected as part of a promotion.] I absolutely love my Greenworks 48v lawnmower. I had a different brand mower before this one (I won’t name names), and it doesn’t even compare. My backyard is a decent size, and I’m able to mow the whole thing in one go without any issues. This mower runs smoothly, feels much sturdier than my last one, and I really appreciate how lightweight and quiet it is. Honestly, it’s one of the best purchases I’ve ever made.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Works great
on August 23, 2025
Posted by: Bengal100
from Indianapolis, IN
Gender:Male
[This review was collected as part of a promotion.] Works well for my lawn, batteries last long and charge fast
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Posted by: Donald D
from Port Saint Lucie, FL
Gender:Male
Verified Purchase:Yes
The batteries suck. Imagine cutting your grass and 25 minutes into it, the battery does and you have to wait 30 minutes for the batteries to cool down. And then almost three hours for it to charge again. And then repeat the process again.
No, I would not recommend this to a friend.
Response from greenworkstools.comBy Greenworks, September 15, 2025
Hello Donald D. We are sorry to hear that the included 24V battery runtime does not meet your expectations. As we are not sure of the condition of your lawn, we are not exactly sure why the battery did not meet your expectations. The maximum runtime often applies to a flat, open yard. Slopes and obstacles require more power, and users can expect running time to be less, if this is the case. Runtime measurements are also related to the condition of the grass and if it is well-maintained. Tall, thick grass requires more power, and you must mow it slower, consuming added runtime. Here are a few tips to ensure the max runtime is achieved. Ensure you charge the battery fully before each use, maintain the battery properly by cleaning terminals, avoid extreme temperatures during storage, consider buying a second battery for larger lawns, mow in a straight line. If the grass has been left to exceed 4 inches, we advise that you raise the cutting height and cut no more than one-third of the length of grass at a time, wait a couple of days and do another one-third, cut when grass is dry and walk at steady pace to allow the blade to work more efficiently. As the lawn becomes consistently maintained you will see the cut and runtime improve. Hope these tips help! For any specific questions or concerns, feel free to contact Greenworks via Live Chat on our website www.greenworkstools.com, call us at 1-888-909-6757 (1-888-90WORKS), or visit the FAQ section anytime.
Written by a customer while visiting greenworkstools.com