Customer reviews from greenworkstools.com
Greenworks - 48V (24V x 2) 21" Self-Propelled Lawn Mower + Blower + 12" String Trimmer, Batteries and Charger Included - Green
Average customer rating
4.3
(505 Reviews)
Rating breakdown 505 reviews
5 Stars
334
4 Stars
85
3 Stars
30
2 Stars
19
1 Star
37
89%of customers recommend this product.
(
360 out of
405)
Customer Reviews for Greenworks - 48V (24V x 2) 21" Self-Propelled Lawn Mower + Blower + 12" String Trimmer, Batteries and Charger Included - Green
Customer Rating
5
Easy
on May 31, 2025
Posted by: Gof1786
from Bentonville, AR
Gender:Male
[This review was collected as part of a promotion.] I bought this mower today and it was super easy to set up and control!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
on May 31, 2025
Posted by: Higgs
Had this mower for less than two years, and now it doesn’t start. Greenworks tells me it is a good product, but I should buy a new one as service will cost too much. That is a CRAPPY product. I had a gas mower for 39 years that always started. This is terrible support
Response from greenworkstools.comBy Greenworks, June 2, 2025
Hello Higgs.
We understand you are not happy with your warranty period. A warranty is a promise made by us the manufacturer that the product will have a guarantee to be useable within the time frame from the date of purchase, full details warranty policy can be found in the user manual or on our website, www.greenworkstools.com. In some cases, we make an exception by using the serial number, in this case we would not be able to use the serial number as it exceeds the warranty period as well, please note that making this exception goes beyond our responsibility as the manufacturer, we do this as courtesy.
All companies on the market have a warranty period and policy in place. We at Greenworks like any other brand, have a warranty procedure we must adhere to for warranty claims and their timelines. Greenworks 48V line is backed by a three-year tool limited & three-year battery warranty which is more than double industry standard. This means you’ve got a little protection on your investment. It also makes a statement on how much Greenworks stands behind their products.
We are sorry to hear about the issue you are experiencing. However, the warranty period has passed, and without proof of purchase, we are unable to process warranty claims. We understand this may be disappointing, but we appreciate your understanding.
We understand you are not happy with your warranty period. A warranty is a promise made by us the manufacturer that the product will have a guarantee to be useable within the time frame from the date of purchase, full details warranty policy can be found in the user manual or on our website, www.greenworkstools.com. In some cases, we make an exception by using the serial number, in this case we would not be able to use the serial number as it exceeds the warranty period as well, please note that making this exception goes beyond our responsibility as the manufacturer, we do this as courtesy.
All companies on the market have a warranty period and policy in place. We at Greenworks like any other brand, have a warranty procedure we must adhere to for warranty claims and their timelines. Greenworks 48V line is backed by a three-year tool limited & three-year battery warranty which is more than double industry standard. This means you’ve got a little protection on your investment. It also makes a statement on how much Greenworks stands behind their products.
We are sorry to hear about the issue you are experiencing. However, the warranty period has passed, and without proof of purchase, we are unable to process warranty claims. We understand this may be disappointing, but we appreciate your understanding.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Lights
on May 28, 2025
Posted by: Cycle Guy
from Findlay, Ohio
Gender:Male
[This review was collected as part of a promotion.] The headlight is great for mowing at night and the motor is quiet!
No, I would not recommend this to a friend.
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Perfect for small cleanup jobs!
on May 27, 2025
Posted by: Spoonman
from Cleveland
Gender:Male
[This review was collected as part of a promotion.] This blower is perfect for blowing off the deck, walkway, garage floor or driveway. It’s lightweight and the battery lasts long enough to get the job done
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
1
Horrible
on May 23, 2025
Posted by: Guest85
Bought this about two years and I absolutely hate it. The batteries die way to quickly. The leaf blower only lasts 5 minutes, the mower does in 10 to 15 minutes. The only thing I think I like is the weed eater. Not worth the money in my opinion. Thought this would work best for a yard that is small, but nope. If I could return my set I absolutely would.
Response from greenworkstools.comBy Greenworks, May 27, 2025
Hello Guest85.
We are sorry to hear the unit has not fully met your expectations. Runtimes can vary depending. Trimmer, run-times vary based on grass conditions and operator’s technique and blowers are considered a high-power draw application which means they do tend to drain the battery quite rapidly in comparison to some other tools. Mower runtimes can vary depending on a few factors, including but not limited to grass texture and consistency, cutting height, using the self-propelled for the entire mow, and lawn size. For added runtime, we recommend purchasing additional batteries and you can view the 24V platform here, (https://www.greenworkstools.com/em-cgi/btag/collections/24-volt?uff_57w5tv_metafield%3Aattribute.accessories=Batteries%20%26%20Chargers).
Each product requires two batteries to operate. Ensure both batteries are charged 100%. If each battery has a different charge state, the run-time of the machine is subject to the lowest powered battery (For example one battery is charged 100, and the other is charged 50%, the unit will only run until the 50% battery is depleted). We hope this information helpful.
We hope you will find this information useful. If you require any additional support or have questions regarding a product, we recommend try our Q&A section on product's page or Chat with us direct on our website www.greenworkstools. com.
We are sorry to hear the unit has not fully met your expectations. Runtimes can vary depending. Trimmer, run-times vary based on grass conditions and operator’s technique and blowers are considered a high-power draw application which means they do tend to drain the battery quite rapidly in comparison to some other tools. Mower runtimes can vary depending on a few factors, including but not limited to grass texture and consistency, cutting height, using the self-propelled for the entire mow, and lawn size. For added runtime, we recommend purchasing additional batteries and you can view the 24V platform here, (https://www.greenworkstools.com/em-cgi/btag/collections/24-volt?uff_57w5tv_metafield%3Aattribute.accessories=Batteries%20%26%20Chargers).
Each product requires two batteries to operate. Ensure both batteries are charged 100%. If each battery has a different charge state, the run-time of the machine is subject to the lowest powered battery (For example one battery is charged 100, and the other is charged 50%, the unit will only run until the 50% battery is depleted). We hope this information helpful.
We hope you will find this information useful. If you require any additional support or have questions regarding a product, we recommend try our Q&A section on product's page or Chat with us direct on our website www.greenworkstools. com.
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Great features
on May 14, 2025
Posted by: LindaS
from Niagara Falls, NY
Gender:Female
[This review was collected as part of a promotion.] Bought for me on Mother's Day. Love that trimmer spools are available and did buy additional spools for using with trimmer. So far very happy with the trimmer.
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
4
Combo Trimmer and Blower
on April 30, 2025
Posted by: JohnnyJames
from Oklahoma
Gender:Male
[This review was collected as part of a promotion.] Have not used it yet, but I think it will be GREAT!!!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com
Customer Rating
5
Easy Peasy!
on April 28, 2025
Posted by: Tfal71
from Tallahassee, FL
Gender:Male
[This review was collected as part of a promotion.] Just what I needed for my yard! Simple, easy, no messing with gas. Highly recommend!!
I would recommend this to a friend!
Written by a customer while visiting greenworkstools.com